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Regulator Issues Notice Of Violation To Retail Supplier

The Connecticut Public Utilities Regulatory Authority issued a Notice of Violation (NOV) and Assessment of Civil Penalty against Clearview Electric, Inc. (Clearview or Company) under which PURA would impose a civil penalty of $9,000 on the Company for alleged deficiencies in complying with…

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Consumer Counsel: Retail Suppliers' Exercise Of Contractual "Change In Law" Clauses "Unenforceable", Do No Supersede Statutory Requirement For Affirmative Customer Consent To Material Changes (Applicable To Commercial Contracts)

AG: Retail Suppliers May Not Use Sales Agreements To "Contract Around" Statutory Safeguards Retail Supplier: PURA Has No Jurisdiction Over State's Unfair Trade Practices Act

In a brief before the Connecticut PURA, the Connecticut Office of Consumer Counsel said that retail electric suppliers' exercise of "change in law" clauses can not supersede the statutory obligation to obtain customer consent

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OCC Suggests That UI Pay Retail Suppliers For Difference Between Capped Termination Fee And $100 For Loss Of Customers Who Leave As a Result Of Corrected Default Service Rate Notice

The Connecticut Office of Consumer Counsel has proposed that United Illuminating compensate retail electric suppliers for any costs not covered by a capped early termination fee for customers who decide to leave the supplier after receiving written notice from UI that an earlier posting of standard…

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UI "Open" To Developing Customer Notice Of Incorrect Default Service Rates That Is "Acceptable" To PURA and Interested Parties, Rejects Several Suggestions From Retail Suppliers

In a letter to the Connecticut PURA concerning a proposed process to inform recently switched customers of incorrect standard service rates that had been posted in May, United Illuminating said that it is, "open to developing a customer notice and outreach plan that is acceptable to the Authority…

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Utility Agrees To Notify Recently Switched Customers Of Incorrect Default Service Rate, Will Compensate Customers For Any Early Termination Fees If Customers Wish To Return To Default Service

Letter Encourages Recently Switched Customers To Review Their Supplier Choice

United Illuminating informed the Connecticut Public Utilities Regulatory Authority that it will conduct an outreach campaign to inform recently switched customers of erroneous standard service (SS) rates that had been publicly posted, and will compensate customers for any early termination fees…

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Updated: Draft Decision Would Fine Retail Supplier $1.5 Million

Supplier Would Be Prohibited From Residential Marketing, Enrollment For Six Months, Except For Online Enrollments Draft Would Set Standard Under Which TPVs Are Invalid

A draft decision from the Connecticut PURA would impose a $1.5 million fine on Liberty Holdings, LLC [sic] ("Liberty" or "Company") and prohibit Liberty from accepting new residential customers and/or marketing to residential customers via any means other than online enrollments for six months, as…

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Retail Supplier Seeks Extension For Compliance With Next Cycle Rate Enrollment Rejection Directives Due To EDC Implementation Timing, Risk Of Renewing Customers Being Returned To Default Service Due To Inadvertent Non-Compliance

Constellation NewEnergy, Inc. (CNE) asked the Connecticut Public Utilities Regulatory Authority for an extension of time for the electric distribution companies to comply with Order 7 of the Authority’s December 19, 2018 Next Cycle Rate information decision ('Decision') and for the electric…

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Faced With Elimination Of Ability To Serve Hardship Customers, Retail Suppliers Proffer Price Cap, Aggregation

RESA Says Weighted Average Retail Supplier Prices From Study Period Are Up To ~10% Below Higher Current Standard Service Rates

In a Connecticut PURA proceeding examining whether all hardship customers should be placed on Standard Service, the Retail Energy Supply Association proffered several alternatives to the extent PURA reaches a conclusion that hardship customers are not sufficiently benefiting from competitive retail…

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Connecticut Retail Energy News (Page 17) | EnergyChoiceMatters.com