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Massachusetts

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State Regulator's Staff Gives View On Definition Of Small C&I Customer, With Respect To Newly Adopted Marketing Rules

Staff Opines On Whether It Is Responsibility Of Supplier Or Broker To File Door-to-Door Notice, When Broker Engages In Door-to-Door Marketing Discusses Resumption Of Door-to-Door Marketing

Staff of the Massachusetts DPU conducted a stakeholder meeting addressing questions concerning implementation of the DPU's May 22 order on retail energy marketing and related provisions (Docket 19-07)

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Regulator Directs Utilities To Calculate "Incremental" Costs To Low-Income Customers, Impact On Subsidies, Due To Customers Being Served By A Competitive Retail Supplier, Not Default Service

As part of its new proceeding (story here) examining the impact of the competitive retail electric and gas markets on low-income customers and ratepayer subsidies, the Massachusetts DPU has issued information requests to the electric and natural gas distribution companies directing the utilities the…

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AG Seeks Investigation Of Future Of Gas Utilities, Supply In Retail Choice State; Specifically Implicates "Diversification", "Expansion" Of Gas Utilities' Business Operations To Meet GHG Goals

Utility's Use Of Green Natural Gas For Default Service Customers Under Consideration

The Massachusetts Office of the Attorney General petitioned the Department of Public Utilities to initiate an investigation to assess the future of local gas distribution company ('LDC') operations and planning in light of the Commonwealth’s legally binding statewide limit of net-zero greenhouse gas…

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Regulator Issues Notice of Probable Violation To Retail Supplier, Alleges TPV Which Includes Multiple Customer Requests To Repeat Question Is Invalid (Allegedly Shows Customer Confusion)

Delegated Commissioner Alleges Supplier, "Altered Telephone Recordings"

The Delegated Commissioner of the Massachusetts Department of Public Utilities ('Department') issued an attached Notice of Probable Violation ('NOPV') to Mega Energy of New England, LLC for the purpose of initiating a formal proceeding into the telemarketing practices of Mega Energy of New England…

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Attorney General's Emergency Price Gouging Regulation Ostensibly Applies To Retail Energy Suppliers, Current Pricing

Price Is "Unconscionably High" If "Gross Disparity" Exists Versus Similar Product (Default Service)

Massachusetts Attorney General Maura Healey announced today that the AG's office has filed an emergency regulation to prohibit price gouging of essential products and services during the COVID-19 public health emergency, with the language of such regulation ostensibly encompassing retail electric…

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Regulator, Seeking Party Responsible For "Deceptive" Telemarketing Calls, Orders All Retail Suppliers To Report Recent Telemarketing Activity, Seek Vendor Attestations

Regulator Is Seeking Party Responsible, "To Avoid Having To Take Other Action, Which Could Impact All Suppliers" "Unacceptable" Calls Claim Customers Being Overcharged, Can Avoid State-Mandated Fees By Switching

The Massachusetts Department of Public Utilities recently issued a notice to all retail electric suppliers, directing the suppliers to obtain from their vendors attestations concerning their recent telemarketing activity, after the DPU learned of calls that are, "misleading and deceptive."

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Massachusetts Retail Energy News (Page 14) | EnergyChoiceMatters.com