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November 20, 2017
The Massachusetts DPU has approved new Standard Complete Billing Percentages (purchase of receivables [POR] discount rates), to be effective December 1, 2017, at Fitchburg Gas & Electric (Unitil)
November 15, 2017
Staff of the Public Utility Commission of Texas have recommended that the Commission deny a petition from consumer advocates to adopt enhanced customer protections for Hurricane Harvey victims for a period of 12 months
November 13, 2017
Staff of the Public Utility Commission of Texas have proposed new interest rates applicable to REP deposits and over-billings, consistent with the calculations set forth by rule
October 26, 2017
PSC Rules On Retail Supplier Concerns
The Maryland PSC adopted an order authorizing Baltimore Gas & Electric to conduct a prepay pilot for electric and dual-fuel customers, with the PSC requiring several modifications from BGE's proposal, but generally not adopting changes sought by retail suppliers
October 24, 2017
Ambit Energy announced that it has expanded and updated its E-Plan, which provides bill credits for participating in paperless billing and auto-pay
October 18, 2017
The Bureau of Investigation and Enforcement of the Pennsylvania PUC has urged, in a brief, the PUC to reject PECO's proposed prepaid electricity (and dual fuel) program, with I&E stating that the proposed pilot is inconsistent with certain statutory customer protections
October 6, 2017
Offers Other Retail Market Related Commitments
In Sempra Energy's application before the Texas PUC to acquire Oncor, Sempra has offered several regulatory commitments related to the retail market, including proposed bill credits resulting from certain savings.
October 5, 2017
The Maine PUC has issued proposed rules which would prohibit electric and natural gas utilities from collecting customer deposits on behalf of a competitive electricity provider (CEP) or gas marketer
October 5, 2017
Several Texas low-income and other consumer groups petitioned the Public Utility Commission of Texas to adopt enhanced customer protections for victims of Hurricane Harvey, and to require REPs to offer such protections, to be in place for one year after adoption of the rule.
October 4, 2017
The New York PSC has granted Consolidated Edison and Orange and Rockland Utilities a further extension of time to implement EDI changes necessary to accommodate ESCO bill credits to Assistance Program Participant (APP) customers
September 29, 2017
The Public Utility Commission of Texas yesterday adopted an order extending the requirement for Retail Electric Providers (REPs) to offer deferred payment plans to customers upon request in areas covered by Governor Abbott's disaster declarations as contemplated by P.U.C. Subst. R. 25.480(j)(1)(B)
September 28, 2017
The executive director of the Public Utility Commission of Texas has prepared, for the PUCT's consideration, a draft order which would extend the requirement for Retail Electric Providers (REPs) to offer deferred payment plans to customers upon request in areas covered by Governor Abbott's disaster…
September 25, 2017
The Maryland Energy Administration (MEA) moved to stay the Maryland PSC's consideration of a proposed prepay pilot program at Baltimore Gas & Electric pending a review of a petition from several suppliers to implement supplier consolidated billing (SCB)
September 20, 2017
The Maryland PSC is seeking comments on a petition from NRG Energy, Inc., Interstate Gas Supply, Inc., Just Energy Group, Inc., Direct Energy Services, LLC, and ENGIE Resources LLC to institute supplier consolidated billing for electricity and natural gas
September 13, 2017
Ensuring Pass-Through For Customers On "Bundled" Pricing Plans Specifically Cited
Oncor, in a proposal supported by several retail electric providers, has proposed changes to the proposed order that would approve Oncor's acquisition of the Sharyland Utilities territories -- transitioning such customers to Oncor's delivery tariff -- to ensure that retail customers, particularly…
September 8, 2017
Texas-New Mexico Power Company, AEP Texas Inc., and CenterPoint Energy Houston Electric LLC, have each agreed to:
September 6, 2017
The executive director of the Public Utility Commission of Texas issued a memo stating that retail electric providers should prioritize customer assistance and dedicate their focus on customers displaced or impacted by Hurricane Harvey, and to facilitate such focus, and that the PUCT will therefore…
September 5, 2017
Fitchburg Gas & Electric (Unitil) has filed with the Massachusetts DPU updated Standard Complete Billing Percentages (POR discount rates), to be effective December 1, 2017
September 5, 2017
The executive director of the Public Utility Commission of Texas issued a memo stating that, in order to allow electric TDUs to prioritize service orders related to utility restoration, outages, reconnection, and de-energized move-ins, the PUCT is exercising its enforcement discretion related to…
August 31, 2017
Champion Energy Services and Hello Energy announced the following measures, including a DNP suspension:
August 31, 2017
Direct Energy has extended the relief described below through at least October 2
August 31, 2017
CenterPoint TDU Implements Process For REPs To Request Remote Disconnection
August 28, 2017
Staff of the Texas PUC is to open a project to evaluate issues relating to demand billed customers and 4CP billing, which were raised in the Oncor rate case in Docket No. 46957.
August 17, 2017
Staff of the Public Utility Commission of Texas have filed a strawman proposal which would eliminate several customer protections currently in the substantive rules for customers who were eligible for the prior Lite-Up Texas discount program (funded by the defunct System Benefit Fund)
August 8, 2017
The Maryland Office of People's Counsel has recommended that the Maryland PSC convene a rulemaking process to develop natural gas supplier consolidated billing regulations to address billing requirements and any associated consumer protection issues.
