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August 27, 2014
The Georgia PSC recently issued a written order granting Infinite Energy, Inc. a limited rule waiver to allow Infinite to provide enrollment materials via email for customers who voluntarily request electronic service.
August 20, 2014
Clearview Electric, Inc. would pay $600,000 under a settlement with the Connecticut PURA to resolve RPS compliance disputes related to 2010, 2011, and 2012.
August 12, 2014
FERC approved a settlement with Direct Energy LLC under which Direct will pay a civil penalty of $20,000 and disgorge nearly $32,000 for actions that FERC said amounted to, "manipulating natural gas prices during May 2012 at Algonquin and Transco Zone 6 New York (Transco Zone 6) in order to benefit…
August 8, 2014
Several New York utilities have sought extensions from New York PSC of the deadline for implementation of online historical bill calculators, which are to allow shopping customers to compare actual ESCO costs to shadow-billed default service costs, for both residential and small commercial customers…
July 28, 2014
Starion Energy and the District of Columbia Office of the People's Counsel have filed a status report with the D.C. PSC regarding an earlier settlement addressing Starion complaints and marketing practices.
July 24, 2014
The Maine PUC has opened an investigation into a surcharge levied by People's Power and Gas, LLC on its customers
July 18, 2014
The Office of People's Counsel should have access, subject to a confidentiality agreement, to confidential materials submitted by Maryland retail energy suppliers as part of a generic PSC investigation into marketing practices and customer protections (PC 35), Maryland PSC Staff have recommended
July 11, 2014
Update 11:15 am: Starion provided the following statement to Matters:
July 10, 2014
Retail electric and gas suppliers and aggregators are now subject to annual assessment in New Hampshire, effective July 1, 2014
July 10, 2014
The Pennsylvania PUC has said that its Office of Competitive Market Oversight will update stakeholders on the next steps in the PUC's retail natural gas market investigation during the third quarter.
June 26, 2014
The New Jersey BPU has announced a process to implement, "interim advertising and marketing standards for electric power suppliers, gas suppliers, brokers, energy agents, marketers, private aggregators, sales representatives, and telemarketers ('interested entities') applicable to potential…
June 24, 2014
The Pennsylvania PUC yesterday issued a Secretarial Letter to inform licensed electric generation suppliers (EGSs) of the procedure to submit for review by Commission Staff the newly required "EGS Contract Summaries" required by recent PUC order (click here for story) .
June 23, 2014
The disposition of five complaints brought by the Pennsylvania Attorney General against electric suppliers could end effective retail energy telemarketing in the state if such disposition establishes a precedent for interpretation of the state's Telemarketer Registration Act.
June 18, 2014
In another part of a Connecticut PURA response to a draft Hop Energy customer notice informing customers of their assignment to Public Power that should give retail suppliers pause, PURA appears to suggest that PURA must receive advance notice of any agreement to assign customers to another supplier…
June 12, 2014
The Public Utilities Commission of Ohio approved an amendment to Duke Energy Ohio's corporate separation plan and tariff to grant Duke flexibility to offer, "additional electric-related services to residential and nonresidential customers."
June 6, 2014
Calpine Corporation would pay $10,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of ERCOT Protocols § 6.4.3.1, related to energy offer curves for RUC-committed resources.
June 6, 2014
The Connecticut PURA in a final decision ordered the payment of alternative compliance payments from retail suppliers in the amounts listed below, as PURA reviewed compliance with the RPS for 2011:
June 4, 2014
During last week's open meeting, Texas Public Utility Commissioners expressed concerns with various aspects of REPs' sharing of customer information with third parties.
June 4, 2014
Last week, the Public Utility Commission of Texas adopted an update to its code of conduct rules governing utilities and competitive affiliates which did not contain any major changes to the existing provisions as sought by certain retail electric providers (such as a blanket prohibition on shared…
June 3, 2014
Liberty Power Holdings LLC said in a letter to the Connecticut PURA that a PURA description calling Liberty's renewal notice non-compliant is incorrect
June 2, 2014
Staff of the Public Utility Commission of Texas have opposed a retail provider's motion for summary judgment of a complaint concerning additional charges due to the customer's classification under the delivery service tariff.
May 29, 2014
The Connecticut PURA said that it has reason to believe that two retail electric suppliers are not in compliance with the currently effective rules requiring the provision of a written contract to certain customers, and opened an investigation of all suppliers' compliance with the written contract…
May 29, 2014
The Connecticut PURA said that five retail electric suppliers are not in compliance with the currently effective renewal notice regulations, and opened an investigation of all suppliers' compliance with the renewal rules.
May 27, 2014
Staff of the Public Utility Commission of Texas have provided the Commission with two options concerning a proceeding examining the sharing of customer information by Retail Electric Providers (REPs) with third parties (Project 42030).
May 27, 2014
The Pennsylvania PUC has extended the deadline by which electric distribution companies must implement programs allowing retail electric suppliers, with customer authorization, to remotely access customer account numbers to facilitate enrollment in environments in which the customer may not have…
