September 15, 2026
In Settlement, Major Parties Agree To POR Workshop Process To Study Requiring Retail Suppliers To "Contribute" To Suppliers' Collection Costs, Or Limit POR Costs
Major parties to a rate case pending at…
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August 17, 2026
Texas PUC Staff Propose Cost Allocation To REPs For Low-Income Matching Service, As 5 REP Groups Seek List
Staff of the Texas PUC have proposed the cost allocation to retail electric providers who have opted to receive information under the low-income customer identification service, for the State fiscal year beginning on September 1, 2026 (FY2027).
August 11, 2026
PSC Staff Opposes People's Counsel Rehearing Request To Make More Retail Supplier Data Public, Notes Differences Vs EIA Data
Staff of the Maryland PSC have opposed a rehearing request from the Maryland Office of People's Counsel through which OPC seeks to make each retail supplier's monthly residential volume data public
July 6, 2026
People's Counsel Seeks To Make More Retail Supplier Data Public
The Maryland Office of People's Counsel has sought rehearing of a recent Maryland PSC order which requires the public disclosure of various retail energy supplier data, including customer counts, as OPC said that supplier volumes should not be afforded confidential protection, or, alternatively…
June 24, 2026
Choice State PUC Emphasizes That It Does Not Regulate Retail Natural Gas Supply Service To Mercantile Customers, Says RESA's Sought Clarification Not Needed On Customer Signature Requirement
The PUC of Ohio denied a rehearing request from the Retail Energy Supply Association which had objected to what RESA argued was a misalignment in the applicability of new customer signature requirement rules for electric enrollments and natural gas enrollments
June 16, 2026
In Complaint Against Utility, Retail Supplier Seeks Subpoena Against Another Retail Supplier
Inova Energy, LLC has petitioned the Pennsylvania PUC to issue a subpoena to Direct Energy, a non-party and non-respondent, in a complaint case filed by Inova Energy against Pike County Light & Power and Corning Energy Corporation (Pike's parent)
June 1, 2026
Texas Retail Provider Requests Low-Income Customer List For FY2027, Triggering Availability
TXU Energy Retail Company LLC has formally requested from the Texas PUC the provision of the low-income customer identification service for the State fiscal year beginning on September 1, 2026 (FY2027).
April 29, 2026
PUC Revises Recently Approved Rule Language Which Would Have Required Customer's Signature For All Enrollments (Including Telephone, Large C&I)
Granting in part a rehearing request from the Retail Energy Supply Association, the PUC of Ohio has revised recently approved rule language which would have required all enrollments, regardless of enrollment method (including telesales) and regardless of customer type (including large C&Is), to…
April 3, 2026
RESA Says PUC's Adopted Rule Text Does Not Align With PUC's Decision (Rule Says Retail Suppliers Must Obtain Customer "Signature" For ALL Enrollments, As First Noted by ECM)
The Retail Energy Supply Association has sought rehearing of a recent PUC of Ohio decision which had approved new rules governing, among other things, retail supplier enrollments and verification of the customer's identity, as RESA noted that a requirement, as stated in the rules' text, mandating…
March 31, 2026
Utility Seeks Change To Customer List Provided To Retail Suppliers
As part of a new electricity rate case, Duke Energy Ohio has proposed a change in the customer lists provided to retail electric suppliers
March 16, 2026
New York DPS Staff Report: 71% Of Mass Market ESCO Customers Are On Month to Month Contracts
Approximately 71% of mass market customers served by an ESCO in New York are on month to month contracts, according to data reported by Staff of the New York Dept. of Public Service
March 6, 2026
Via Reports Higher RCE Count, Lower Electric Margins
In reporting fourth quarter and year-end earnings, Via Renewables, Inc. reported a higher RCE count versus September 30, 2025, and a year ago
February 27, 2026
Vistra Reports Approximate Texas Retail Customer Count
Vistra reported in a 10-K for the year 2025 that it provides retail electricity to approximately 2.6 million customers in Texas.
February 25, 2026
NRG Reports Increase In Home Customer Counts In Texas, East
In a 10-K, NRG reported that its retail Home customer count increased versus September 30, 2025 in Texas and in its East segment
December 9, 2025
Pa. PUC Won't Require Utility To Send Letters To Choice Customers About How To Compare Rates (Reversing ALJs' Proposal)
The Pennsylvania PUC won't order Columbia Gas of Pennsylvania to send letters to low-income customers who are served by a competitive retail supplier at a price which exceeds the default service rate. The PUC also won't order Columbia to send targeted messages to choice customers about how to…
November 26, 2025
Utilities Express Concern With Proposed Rules To Implement Enroll By Wallet
Retail Suppliers Oppose Language That Broadly Implements New Financial Assurance Standard Which Utilities May Impose On Suppliers, Seek Identification Of "Reasonable"
November 7, 2025
NRG Reports Decrease In Retail Home Customer Count
In a 10-Q, NRG reported that its retail Home customer count as of September 30, 2025 was 5.673 million, versus 5.779 million as of June 30, 2025, a decrease of about 106,000 Home customers from June 30, 2025 to September 30, 2025.
November 6, 2025
Retail Supplier Reports Price, Number Of Customers In Recent Book Acquisition
In reporting third quarter earnings, Via Renewables, Inc. stated, "On October 28, 2025, we entered into an asset purchase agreement to acquire up to 3,300 RCEs for a cash purchase price of up to a maximum $0.5 million paid in cash or funded in escrow accounts. These electricity customers are located…
November 5, 2025
PUC Issues Proposed Rules To Implement New Retail Supplier Financial Requirements; Enroll By Wallet
The PUC of Ohio has issued proposed changes to its retail electricity and retail natural gas rules to implement several recent requirements of HB 15, concerning the posting of financial security by retail suppliers, and the adoption of enroll-by-wallet
October 29, 2025
Report Shows Residential Retail Supplier Rates As High As $3.91 per Therm
The highest residential alternative gas supplier (AGS) rate in Illinois charged during the period September 1, 2024 through August 31, 2025 was a fixed rate of $3.91 per therm, which was charged from September 2024 through August 2025, by an AGS in the Nicor service area, according to an annual…
October 3, 2025
Pennsylvania ALJs Recommend Requiring Utility To Send Letters To Low-Income Shopping Customers Who Have Rates Exceeding Default Service Price
In a recommended decision in a Columbia Gas of Pennsylvania rate case, two Pennsylvania ALJs have recommended that Columbia Gas be required to send letters to low-income customers who are served by a competitive retail supplier at a price which exceeds the default service rate
August 12, 2025
PUC Orders Utilities To Provide Retail Supplier Rate, Customer Data To Public Advocate
As a result of recent legislation, the Maine PUC ordered Central Maine Power Company (CMP) and Versant Power (Versant) to share certain competitive electricity provider (CEP) rate and customer data with the state's Office of the Public Advocate (OPA)
July 1, 2025
Utility To Allow Non-Commodity Services To Be Billed On Utility Consolidated Bill, Subject To Conditions
Columbia Gas in Pennsylvania has informed the Pennsylvania PUC that Columbia will allow third parties, including retail natural gas suppliers, to bill non-commodity services through Columbia's utility bill in Pennsylvania (called "on-bill" billing)
June 18, 2025
Another Utility To Cease Providing Customer Lists To Retail Suppliers
Staff of the Maryland PSC reported that Potomac Edison (PE) has informed Staff that Potomac Edison intends to cease providing to retail suppliers an "interested customer" by the end of 2025
March 13, 2025
Pa. PUC Makes Changes To Eligible Customer List Guidelines
Addresses Proposal For "Do Not Switch" List
The Pennsylvania PUC issued a final order maintaining the requirement for electric and gas utilities to make Eligible Customer Lists (ECLs) available to retail suppliers, but ordered various changes to the ECL process and addressed related issues