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Customer lists (ECL)

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Regulator Denies Muni Aggregation's Petition To Receive Lists Of Competitive Retail (Shopping) Customers

Utility Customer Lists Provided To Muni Aggregators Are Not "Mass Marketing Lists", Regulator Stresses

On rehearing, the Massachusetts DPU affirmed its prior finding that customer lists provided to municipal aggregations are limited to those customers who are eligible for opt-out aggregation, and therefore the lists shall not include competitive retail customers who are shopping.

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Pennsylvania PUC Warns Retail Suppliers On Marketing, Duty To Inform Customer Of Supplier, Clear Purpose Of Outreach Upon "First" Contact

PUC Cites "Broad" Applicability Of Rules, Cites Robocalls, Ringless Voicemails

The Pennsylvania Public Utility Commission (PUC) issued reminders and guidance to all Electric Generation Suppliers and Natural Gas Suppliers concerning the Marketing and Sales Practices for the Retail Residential Energy Market regulations at 52 Pa. Code Chapter 111 and other related marketing rules.

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