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OCC Suggests That UI Pay Retail Suppliers For Difference Between Capped Termination Fee And $100 For Loss Of Customers Who Leave As a Result Of Corrected Default Service Rate Notice

The Connecticut Office of Consumer Counsel has proposed that United Illuminating compensate retail electric suppliers for any costs not covered by a capped early termination fee for customers who decide to leave the supplier after receiving written notice from UI that an earlier posting of standard…

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Utility's Default Service Rate Increasing 34%

PUC Establishes Default Service Rate Until Any Further Price Adjustment Warranted Utility Had Sought To Recover Administrative Default Service Costs In Stranded Cost Rate

The Maine PUC has set the standard offer prices for the Emera Maine-Maine Public District (EME-MPD, formerly Maine Public Service) large commercial and industrial customer class for retail standard offer service until such time as the Commission determines any further price adjustment is warranted.

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UI "Open" To Developing Customer Notice Of Incorrect Default Service Rates That Is "Acceptable" To PURA and Interested Parties, Rejects Several Suggestions From Retail Suppliers

In a letter to the Connecticut PURA concerning a proposed process to inform recently switched customers of incorrect standard service rates that had been posted in May, United Illuminating said that it is, "open to developing a customer notice and outreach plan that is acceptable to the Authority…

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Utility Agrees To Notify Recently Switched Customers Of Incorrect Default Service Rate, Will Compensate Customers For Any Early Termination Fees If Customers Wish To Return To Default Service

Letter Encourages Recently Switched Customers To Review Their Supplier Choice

United Illuminating informed the Connecticut Public Utilities Regulatory Authority that it will conduct an outreach campaign to inform recently switched customers of erroneous standard service (SS) rates that had been publicly posted, and will compensate customers for any early termination fees…

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