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Enforcement & Complaints

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Regulator's Staff Seek $1.5 Million Fine Against Retail Supplier

The Office of Education, Outreach, & Enforcement (EOE) of the Connecticut Public Utilities Regulatory Authority’s requested that the Authority issue a Notice of Violation and Assessment of Civil Penalty against Xoom Energy Connecticut, LLC, in which EOE seeks a civil penalty of $1,500,000, and…

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Texas REPs To Pay $193,000 & Contribute $120,000 To Payment Assistance To Resolve Alleged Violations Resulting From Alleged Disconnections During Term Of Second COVID Relief Program

Direct Energy, LP, CPL Retail Energy L.P., and First Choice Power, LLC (collectively, Companies) would collectively pay a $193,200 penalty, and would collectively contribute $120,750 to Direct Energy's bill payment assistance program, under a settlement with Texas PUC Staff to resolve alleged…

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Texas QSE To Pay $50,000 Under Settlement With PUC Staff

CPS Energy would pay $50,000 under a settlement agreement with Staff of the Public Utility Commission of Texas to resolve alleged violations of, ERCOT Nodal Protocols § 8.1.1.4.2(1)(a), and ERCOT Operating Guide § 7.1.2(1)(j), "relating to CPS's alleged failure to respond to three Responsive Reserve…

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Commissioner To Retail Suppliers: "Clean Up Your Act, Or Things Will Change Dramatically"

PSC Chair Encourages People's Counsel To File Complaints Against Retail Suppliers Supplier Complaints For Feb. Said To Be On Record Pace Chair Says He Did Not Receive Renewal Notice From Supplier

Continuing an ongoing dialogue on retail energy during recent administrative meetings, Maryland PSC Commissioner Anthony O’Donnell fired a "shot across the bow" of retail suppliers, and warned, "Clean up your act, industry, or things will change dramatically."

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PSC Staff Seek Show Cause Order Against Retail Supplier

The Staff of the Public Service Commission of Maryland filed a complaint seeking that the Commission, "issue an order directing that SFE Energy Maryland, Inc., d/b/a SFE or SFE Energy ('SFE') show cause why its license to provide electricity and electricity supply services should not be suspended or…

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Retail Supplier Agrees To Not Advise Customers That The Utility Rate "Fluctuates", As Part Of $92,500 Settlement

Settlement, Addressing Alleged Deceptive Marketing, Includes Telemarketing Moratorium Yet Another Supplier Investigation Born From Sales Call To PUC Oversight Director

Great American Power, LLC ('GAP' or 'Company') would pay $92,500, and has agreed to a one-year moratorium of telemarketing through third-party vendors, under a settlement with the Pennsylvania Public Utility Commission’s ('Commission') Bureau of Investigation and Enforcement ('I&E') to resolve…

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Retail Supplier To Pay $150,000 Under Settlement

Mega Energy of New England, LLC (Mega) would pay $150,000 under a settlement with the Office of Education, Outreach, and Enforcement (EOE) of the Connecticut Public Utilities Regulatory Authority (Authority) to resolve alleged deficiencies with respect to RPS filings and various annual compliance…

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Enforcement & Complaints News (Page 15) | EnergyChoiceMatters.com