March 2, 2023
The Office of Education, Outreach, & Enforcement (EOE) of the Connecticut Public Utilities Regulatory Authority’s requested that the Authority issue a Notice of Violation and Assessment of Civil Penalty against Xoom Energy Connecticut, LLC, in which EOE seeks a civil penalty of $1,500,000, and…
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March 1, 2023
Direct Energy, LP, CPL Retail Energy L.P., and First Choice Power, LLC (collectively, Companies) would collectively pay a $193,200 penalty, and would collectively contribute $120,750 to Direct Energy's bill payment assistance program, under a settlement with Texas PUC Staff to resolve alleged…
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February 28, 2023
Supplier Alleges "Ambiguous And Seemingly Arbitrary" Interpretations Of Rules By PSC Staff
Supplier Knocks Staff Practice Of Searching For "Ever-Changing Technical Violation" When Complaint's Initial Allegations Are Not Supported By Evidence
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February 27, 2023
CPS Energy would pay $50,000 under a settlement agreement with Staff of the Public Utility Commission of Texas to resolve alleged violations of, ERCOT Nodal Protocols § 8.1.1.4.2(1)(a), and ERCOT Operating Guide § 7.1.2(1)(j), "relating to CPS's alleged failure to respond to three Responsive Reserve…
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February 22, 2023
PSC Chair Encourages People's Counsel To File Complaints Against Retail Suppliers Supplier Complaints For Feb. Said To Be On Record Pace Chair Says He Did Not Receive Renewal Notice From Supplier
Continuing an ongoing dialogue on retail energy during recent administrative meetings, Maryland PSC Commissioner Anthony O’Donnell fired a "shot across the bow" of retail suppliers, and warned, "Clean up your act, industry, or things will change dramatically."
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February 17, 2023
The New York PSC revoked the eligibility of several ESCOs
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February 14, 2023
The Staff of the Public Service Commission of Maryland filed a complaint against Greenlight Energy Inc. (Greenlight or the Company) and asked that the PSC direct Greenlight Energy Inc. to show cause why its license to provide electricity should not be suspended or revoked or, in the alternative, why…
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February 13, 2023
The Retail Energy Supply Association (RESA) announced today that it, "reaffirms Maryland’s Public Service Commission (PSC) decision to seek enforcement of any retail supplier that does not operate within the commission’s consumer protection regulations and Maryland law."
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February 13, 2023
PSC Directs Retail Supplier To Appear At Hearing To Address Whether Probable Cause Exists To Refer Allegations From New Staff Report To New Evidentiary Proceedings
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February 8, 2023
PSC "Actively Targeting" Retail Suppliers Retail Energy's "House Is On Fire" In State, Chair Says; Industry On "Thin Ice", Commissioner Agrees
Chair Says Utilities Have "Responsibility" To File Complaint Against Retail Suppliers When Aware Utility Name Misused By Suppliers
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February 2, 2023
The Thigbe Aggregation Group Over 50 kW members have filed to dismiss with prejudice their complaint filed at the Texas PUC against MidAmerican Energy Services, LLC, which was filed in the wake of post-Uri retail price changes by MidAmerican Energy Services
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January 31, 2023
The Staff of the Public Utility Commission of Texas (Staff), V247 Power Corporation (V247), and the Electric Reliability Council of Texas, Inc. (ERCOT) (collectively, the parties) have entered into a settlement concerning Staff's petition to revoke V247's retail electric provider certificate due to…
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January 31, 2023
The Pennsylvania Public Utility Commission (PUC) announced that it has initiated a "comprehensive investigation" into, "the circumstances surrounding unusually high bills recently received by customers served by PPL Electric Utilities (PPL), along with the accuracy and integrity of PPL’s billing…
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January 26, 2023
The Staff of the Public Service Commission of Maryland filed a complaint seeking that the Commission, "issue an order directing that SFE Energy Maryland, Inc., d/b/a SFE or SFE Energy ('SFE') show cause why its license to provide electricity and electricity supply services should not be suspended or…
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January 26, 2023
PSC Chair: Feels Like "Emptying A Cesspool With A Teaspoon"
Maryland PSC Chairman Jason M. Stanek announced that the PSC will commence a "maximum enforcement" period against retail energy suppliers, commencing February 1, for a period of no less than 6 months
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January 17, 2023
Settlement, Addressing Alleged Deceptive Marketing, Includes Telemarketing Moratorium Yet Another Supplier Investigation Born From Sales Call To PUC Oversight Director
Great American Power, LLC ('GAP' or 'Company') would pay $92,500, and has agreed to a one-year moratorium of telemarketing through third-party vendors, under a settlement with the Pennsylvania Public Utility Commission’s ('Commission') Bureau of Investigation and Enforcement ('I&E') to resolve…
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January 12, 2023
Corrective Measures Also Address Ensuring Sale Prospect Is Authorized To Enroll Utility Account
The Pennsylvania PUC approved a settlement between National Gas & Electric, LLC (NG&E or the Company) and the PUC's Bureau of Investigation and Enforcement (I&E) under which NG&E will pay $15,250 to resolve alleged instances of overbilling and slamming
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January 9, 2023
As part of a brief concerning a Public Utilities Commission of Ohio investigation into RPA Energy, PUCO Staff alleged that retail energy suppliers are required to maintain records of all telephonic sales calls, including those which do not result in a sale
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January 6, 2023
Recommends Requiring Registration Of Large Flexible Loads
Texas PUC Staff have filed a draft Biennial Agency Report to the 88th Legislature, which includes draft legislative recommendations.
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January 6, 2023
Regulator's Staff Says Force Majeure Does Not Apply, Seeks To Require Supplier To Provide Any Price Benefit (Versus SOS) To Affected Customers For Contract's Duration
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January 3, 2023
Regulator: Retail Supplier Management Has "Obligation" To Ensure Accurate, Non-Deceptive Information To Customers Regarding Offer Terms
Telesales Agents Engaging With Customers Must Be "Fully Conversant" In Consumer Protections Governing Retail Energy, Regulator Says
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December 29, 2022
Oncor Electric Delivery Company (Oncor) would pay $100,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve and conclude Commission Staff’s investigation of Oncor for alleged violations of 16 Texas Administrative Code (TAC) § 25.214(c), related to 57 disconnections…
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December 28, 2022
The New York State Department of Public Service (Department or DPS) today announced that it has expanded its investigation into New York State Electric & Gas Corp. (NYSEG) and Rochester Gas & Electric Corp. (RG&E) for what the Department alleged was, "potential mismanagement of their utilities’…
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December 19, 2022
Mega Energy of New England, LLC (Mega) would pay $150,000 under a settlement with the Office of Education, Outreach, and Enforcement (EOE) of the Connecticut Public Utilities Regulatory Authority (Authority) to resolve alleged deficiencies with respect to RPS filings and various annual compliance…
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December 16, 2022
Vectren Energy Delivery of Ohio, LLC d/b/a CenterPoint Energy Ohio ('CEOH') provided to the PUC of Ohio a, "notice of material default by Median [Median Energy Corp.] and request for authority to transition Median’s customers and terminate Median’s participation in CEOH’s Choice Supplier Pooling…
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