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Enforcement & Complaints

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Regulator Opens Investigations Into Two Retail Energy Suppliers

The Illinois Commerce Commission has opened separate investigations into Liberty Power Holdings LLC (Liberty Power) and Switch Energy LLC to review alleged potential violations of various provisions of the Ill. Adm. Code, Public Utilities Act (PUA) and Section 2EE of the Consumer Fraud and Deceptive…

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PSC Stays Recent Order Which Had Required Retail Supplier To Return Customers Enrolled Via Telesales To Default Service

In Seeking Stay, Supplier Said That PSC's Order Could Have Caused Supplier's Financing To Be Withdrawn

The Maryland PSC has granted a stay of its recent order which had, among other things, required that SmartEnergy Holdings, LLC d/b/a SmartEnergy (“SmartEnergy” or the “Company”) return its customers enrolled through telesales to default service and which had ordered certain customer refunds

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PSC Orders Retail Supplier To Return Customers Enrolled Via Specific Sales Channel To Default Service

Reverses ALJ's Finding Concerning Whether Wet Signature Required For Supplier's Inbound Telephonic Enrollments

The Maryland PSC ordered SmartEnergy Holdings, LLC to return all of its Maryland customers that were solicited and enrolled via telephone, in response to the supplier’s direct mail advertising, to utility standard offer service, as the PSC found that SmartEnergy failed to comply with the Maryland…

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PUC Approves $175,000 Settlement With Retail Supplier

The Pennsylvania PUC approved without modification a settlement between Reliant Energy Northeast LLC d/b/a NRG Home and the PUC's Bureau of Investigation and Enforcement ('I&E'), concerning alleged violations arising from a self-reporting of issues by NRG

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PSC Staff Files Complaint Against Retail Supplier, Seeks Show Cause Order On License Revocation Or Suspension

Recommends Supplier's Existing Customers Be Returned To SOS Unless "Signed" Contract Obtained

The Staff of the Public Service Commission of Maryland ('Staff') filed a complaint against StateWise Energy Maryland LLC ('StateWise' or the 'Company') and sought an order from the PSC directing that StateWise, "show cause why its license to provide electricity and electricity supply services, and…

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Retail Supplier Enters Settlement Concerning Late RPS Filing

Mega Energy of New England, LLC ("Mega Energy" or the "Company") has entered into a settlement with the Office of Education, Outreach, and Enforcement ("EOE") of the Public Utilities Regulatory Authority of Connecticut to resolve the allegation that Mega Energy had not timely filed its 2019 annual…

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Notice of Violation Would Require Retail Supplier To Drop Customers To Default Service, Impose $1.5 Million Fine

Alleges Supplier's Agent Conducted Door-to-Door Marketing During Prohibition On Such Marketing During Pandemic

The Connecticut Public Utilities Regulatory Authority (Authority or PURA) issued a Notice of Violation and Assessment of Civil Penalty (NOV) against Residents Energy, LLC (Residents or Company), in which the Authority seeks to fine Residents in the amount of one million five hundred thousand dollars…

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Enforcement & Complaints News (Page 23) | EnergyChoiceMatters.com