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April 30, 2026
The Pennsylvania PUC on April 30 issued a tentative order proposing to revoke the licenses of a retail electric supplier and 2 electric brokers for alleged failure to file proof of security in the format approved by the PUC.
April 24, 2026
As of publication time on April 24, 2026, the District Of Columbia PSC posted written orders revoking the licenses of 26 retail energy suppliers and brokers for failure to reply to previously issued show cause orders concerning either: failure to respond to PSC assessment surveys, failure to respond…
April 23, 2026
ExxonMobil Oil Corporation and ExxonMobil Refining & Supply Company, a subsidiary of Exxon Mobil Corporation, hereinafter referred to as "Exxon Mobil Corporation" (the ExxonMobil Entities), would pay $92,000 under a settlement with Staff of the Texas PUC to resolve the ExxonMobil Entities' alleged…
April 20, 2026
Staff of the Texas PUC and TexPo Power, LP said in a joint filing that the PUC's revocation of a retail electric provider's certificate is not the only condition under which Staff may draw on a REP's letter of credit
April 17, 2026
During today's Texas PUC open meeting, Staff of the Texas PUC provided a narrative concerning a proposal for publication that would implement a streamlined complaint process for customer complaints against retail electric providers, via changes to Subst. R. §25.485
April 16, 2026
Retail suppliers owned by NRG Energy will provide billing adjustments totaling $50 million and will undertake other remedial actions under a settlement adopted by the New York PSC to resolve a show cause order previously issued by the New York PSC against nine NRG retail energy suppliers
April 15, 2026
Staff of the PUC of Ohio have recommended that undispersed customer re-rates, required under a 2023 order addressing a settlement between PUCO Staff and SmartEnergy Holdings, LLC, should be subject to Ohio's escheatment process
April 15, 2026
Buckeye Energy Brokers filed comments at the PUC of Ohio in opposition to a recent settlement agreement among Eastern Power and Gas, LLC, Palmer Energy Company, Inc., and Newton Township, Ohio concerning Newton Township's certification by the PUC of Ohio as a governmental aggregator
April 14, 2026
The PUC of Ohio has issued a list of retail energy suppliers, brokers, and similar entities which are found by PUCO to have not filed a 2023 and/or 2024 annual report for fiscal assessment, with PUCO ordering that a $1,000 civil forfeiture be imposed on each listed entity
April 9, 2026
Staff of the Texas PUC have filed a draft proposal for publication that would implement a streamlined complaint process for customer complaints against retail electric providers, via changes to Subst. R. §25.485
April 6, 2026
SCANA Energy Marketing, LLC ('SCANA' or 'Petitioner') filed a formal complaint against Atlanta Gas Light Company ('AGL' or 'Respondent') at the Georgia PSC in which SCANA seeks to be relieved of Operational Flow Order ('OFO') imbalance penalties as SCANA alleged that AGL did not provide an avenue…
April 2, 2026
Pulse Power, A Unit Of Shell, Files To Relinquish Texas REP Certificate
April 1, 2026
The customer complainant who had filed a formal complaint at the Texas PUC against Tesla Energy Ventures, LLC d/b/a Tesla Electric ("Tesla") concerning Tesla Electric's control over, and decision-making concerning the level of charge for, the customer's Powerwall, and the marketing of an associated…
April 1, 2026
TexPo Power, LP would relinquish its Texas retail electric provider certificate, and TexPo's letter of credit on file with the Texas PUC would be used to partially pay outstanding amounts owed by TexPo to the TDUs, under a settlement with Texas PUC Staff to resolve alleged violations of 16 Texas…
March 30, 2026
The Texas State Office of Administrative Hearings (SOAH) recently issued a standing order abating electricity consumer complaint cases referred to SOAH from the Public Utility Commission of Texas, citing, among other things, "current resource limitations combined with unanticipated increases in…
March 27, 2026
The City of Garland d/b/a Garland Power and Light System would pay $375,000 under a settlement with Texas PUC Staff to resolve alleged violations of Electric Reliability Council of Texas, Inc. (ERCOT) Nodal Protocols §§ 8.1.1.3(3) and 8.1.1.4.3(3)(a), (b), governing various obligations related to…
March 24, 2026
Texas PUC Prepares Project For Streamlined Complaint Process
March 23, 2026
Texas PUC ALJs have recently begun informing complainants filing formal complaints at the Texas PUC, including complaints against retail electric providers, of the option to request that the alleged behavior be investigated by the PUC's Division of Compliance and Enforcement (DICE), rather than the…
March 20, 2026
A formal complaint has been filed at the Texas PUC by a customer against Tesla Energy Ventures, LLC d/b/a Tesla Electric ("Tesla") concerning Tesla Electric's control over, and decision-making concerning the level of charge for, the customer's Powerwall
March 12, 2026
Pa. PUC Ratifies Prior Ex Parte Price Cap Order
March 12, 2026
During today's Pennsylvania PUC meeting, PUC Chair Stephen DeFrank called a degradation in PECO's customer service performance metrics, and the failure of PECO's initial actions to adequately remediate the degradation, "unacceptable."
March 6, 2026
The Illinois Commerce Commission has issued show cause orders to 41 retail electric suppliers directing each supplier to demonstrate why the supplier should not be subject to penalties for alleged violations of various reporting requirements.
March 6, 2026
After hearing from parties, a Harris County (Texas) District Court (127th Judicial District), confirmed its prior temporary restraining order which had directed BKV-BPP Retail LLC (BKV Energy) to remove a switch hold that had previously been placed on the ESI ID of a customer, with the court now…
March 2, 2026
Illinois Attorney General Kwame Raoul today announced the Top 10 consumer complaints that the AG's office received last year
February 27, 2026
This story has been updated based on filings from BKV Energy on March 5 in which BKV Energy stated that BKV Energy released the switch hold on complainant's account on February 24, 2026 pursuant to the Temporary Restraining Order as ordered by the Harris County District Court, which BKV said was two…
