HomeNews By TopicEnforcement & Complaints
Narrow these results by state, topic, company or docket — filters stack, and every story shown carries all of them.
August 6, 2015
EIF Channelview Cogeneration, LLC f/k/a GIM Channelview Cogeneration, LLC would pay $83,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve its alleged failure to adhere to Electric Reliability Council of Texas (ERCOT) Protocols § 8.5.1.1, relating to governor in…
August 6, 2015
IDT Energy would provide certain Pennsylvania customers with an additional $2.4 million in refunds under a settlement to resolve a complaint concerning IDT's variable rates and trade practices in the wake of the polar vortex.
August 5, 2015
Central Maine Power has asked the Maine PUC to open an investigation into the door-to-door marketing practices of Clearview Electric Inc.
August 4, 2015
Keil & Sons, Inc., d/b/a Systrum Energy, has agreed to pay $554,000 under a settlement with the New Jersey Attorney General and BPU, and has ceased selling electric and/or natural gas service to residential consumers
August 3, 2015
Direct Energy Services, LLC would contribute $20,000 to Operation Fuel to resolve allegations that it failed to provide proper notice to some of its Connecticut customers regarding the expiration of their fixed price term, and the price that would be effective after such expiration, in advance of…
August 3, 2015
The Small Customer Marketer Coalition filed a complaint at the New York PSC against KeySpan Gas East Corporation (National Grid), alleging that the "retroactive" cash out invoices issued by the utility to ESCOs in July 2015 covering the month of June 2015 are, "unlawful, arbitrary and capricious."
July 31, 2015
The Pennsylvania PUC has reversed an ALJ's initial decision and dismissed a complaint against Respond Power, LLC, which concerns whether the customer who authorized the contract with Respond Power was authorized to do so.
July 31, 2015
The Illinois Commerce Commission has issued a show cause order to Sperian Energy Corp. demanding that the supplier show why it should not be subject to license revocation and financial penalties in light of "significant violations" alleged by ICC Staff.
July 30, 2015
A draft PURA decision would require Viridian Energy, LLC to refund early termination fees to certain customers who left the supplier after an auto-renewal, as the draft would conclude that Viridian, "failed to uniformly apply the cancellation period set forth in Conn. Gen. Stat. §16-245o(h)(8)…
July 29, 2015
New York PSC Staff reported, "an increasing number of complaints in which consumers allege that energy brokers provided inaccurate or misleading information concerning ESCO products and services."
July 28, 2015
FERC Staff issued a notice of alleged violations stating that, "the staff of the Office of Enforcement (Enforcement) of the Federal Energy Regulatory Commission has preliminarily determined that Etracom LLC (Etracom) and Michael Rosenberg violated the Commission’s Anti-Manipulation Rule, 18 C.F.R. §…
July 28, 2015
An initial decision from a Pennsylvania ALJ concerning a complaint filed against Liberty Power Holdings, LLC would dismiss the complaint because the PUC does not have authority to issue refunds to larger business customers.
July 28, 2015
A federal court had dismissed a lawsuit, which had sought class action status, against Ambit Energy and various affiliates, after concluding that Ambit's actions were consistent with its contract with the complainant.
July 27, 2015
Certain of the Reforming the Energy Vision proposed demonstration projects -- particularly Consolidated Edison's CONnectED Homes Platform -- would provide to selected utility partners, "a distinct and discriminatory competitive advantage," the Retail Energy Supply Association said in comments to the…
July 17, 2015
FERC Staff issued a notice that, "in a non-public, preliminary investigation," Staff of the FERC Office of Enforcement, "has preliminarily determined that Columbia Gas Transmission LLC (Columbia Gas) violated Part 4 of the General Term and Conditions of its FERC Gas Tariff by failing to post the…
July 16, 2015
A settlement between Palmco Power CT LLC and the Prosecutorial Unit of the Connecticut Public Utilities Regulatory Authority requires Palmco to make a $141,000 donation to Operation Fuel and changes to its door-to-door marketing practices to resolve an investigation into its marketing activities.
July 16, 2015
A representative of Central Maine Power, "has been passing incorrect information to the PUC regarding Clearview's marketing practices that is unverified at best, and intentionally misleading at worst," Clearview Energy said in a response to the Maine PUC concerning its marketing practices.
July 15, 2015
Brazos Electric Power Cooperative, Inc. would pay $120,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve allegations that Brazos failure to adhere to Electric Reliability Council of Texas (ERCOT) Protocols § 8.5.1.1 and ERCOT Operating Guide §§ 2.2.8 and 2.3.1.2…
July 15, 2015
The Maine PUC Staff has directed Ambit Northeast, LLC to respond to concerns regarding its practices related to verification and the rescission period.
July 13, 2015
A Connecticut PURA final decision requires Choice Energy, LLC to provide refunds to certain customers, who were served under a fixed rate contract, that PURA concludes did not receive a notice about a change in their generation price 30-60 days before the end of their contract as required under…
July 10, 2015
The Maine PUC Staff has directed Clearview Energy to submit certain information related to a door-to-door marketing campaign, citing customer concerns received by Central Maine Power regarding the campaign.
July 10, 2015
North American Power, LLC would make a voluntary $2.6 million charitable contribution to Operation Fuel, Inc. as part of a settlement to fully resolve a Connecticut PURA investigation into the company's trade practices.
July 8, 2015
Victoria County has withdrawn a formal complaint at the Public Utility Commission of Texas that had originally been seeking a refund of certain charges levied by its then-retail electric provider, which were originally billed from September 2005 through February 2007 (Docket 44562).
July 6, 2015
FERC issued civil penalties totaling $15 million to City Power Marketing, LLC and an individual trader finding that their behavior concerning Up-To Congestion transactions amount to market manipulation
July 1, 2015
Light Power & Gas, LLC has responded to a show cause order issued against the ESCO by the New York PSC in which the PSC had alleged that the company failed to file an annual compliance update to its license, and allegedly failed to file with the Secretary information on the entities marketing on its…
