HomeNews By TopicLow-Income & Assistance
Narrow these results by state, topic, company or docket — filters stack, and every story shown carries all of them.
November 21, 2018
Verde Energy USA New York, LLC has submitted to New York Department of Public Service Staff responses to a Notice of Apparent Failure ("NOAF") dated October 24, 2018.
November 15, 2018
The New York PSC has authorized the renewal of Sustainable Westchester (SW), Inc.'s opt-out municipal electricity aggregation program (Westchester Power), also known as community choice aggregation (CCA)
November 6, 2018
The Retail Energy Supply Association has requested that the Connecticut PURA issue a protective order and grant confidential status to various rate and customer data that the Office of Consumer Counsel has requested from the utilities during discovery in a proceeding reviewing whether hardship and…
November 6, 2018
Says Solar Acquisition Will Allow Integration Of Services, Expand Value Offered To C&Is
Genie Retail Energy reported higher profitability for the quarter ending September 30, 2018 (3Q18) on higher revenues and a reduction in customer acquisition costs.
November 2, 2018
The Pennsylvania PUC issued a written order granting reconsideration and modifying its prior order concerning the price cap imposed on Pennsylvania Customer Assistance Program (PCAP, or CAP) customer shopping at the FirstEnergy EDCs, with the PUC ordering on reconsideration that, to serve a PCAP…
November 1, 2018
The State of New York Supreme Court, Appellate Division, Third Judicial Department has affirmed the New York PSC's (respondent) authority and related December 2016 order which prohibited ESCOs from providing service to assistance program participant (APP) customers except where the ESCO guarantees…
October 29, 2018
The Retail Energy Supply Association filed with the Connecticut PURA objections to various interrogatories expounded on the electric distribution companies by the Office of Consumer Counsel’s, as RESA said that such interrogatories went beyond the scope of a proceeding reviewing whether hardship…
October 25, 2018
PUC Orders That Retail Supplier Rate Must Always Be At Or Below Utility Price To Compare
The Pennsylvania PUC this morning adopted, 5-0, a motion to grant reconsideration sought by consumer advocates concerning the PUC's recent price cap imposed on Pennsylvania Customer Assistance Program (PCAP, or CAP) customer shopping at the FirstEnergy EDCs, and ruled that, to serve a PCAP customer…
October 23, 2018
The Retail Energy Supply Association filed comments on implementation of a price cap on retail electric supplier offers made available to Pennsylvania Customer Assistance Program (PCAP, or CAP) customers at the FirstEnergy Pennsylvania electric distribution companies, in advance of a November 5…
October 22, 2018
The District of Columbia PSC has granted a motion from Pepco for approval to recover costs related to forgiven arrearages, including recovery of forgiven supplier-related arrearages through the POR discount rate
October 22, 2018
Propose Transition Process For Existing Contracts
The FirstEnergy Pennsylvania electric distribution companies have filed a proposal to implement the prohibition on Pennsylvania Customer Assistance Program (PCAP, or CAP) customer shopping, except in instances in which a CAP customer enters into a contract with an electric generation supplier (EGS)…
September 27, 2018
In an order on the 2019 Electric Universal Service Program plan, the Maryland PSC said that a comparison of costs paid by low-income customers under default service versus competitive retail supply, "merits further exploration," but declined to require the utilities to provide aggregate cost…
September 18, 2018
The Pennsylvania Office of Consumer Advocate petitioned the Pennsylvania PUC to reconsider its recent decision in the FirstEnergy EDCs' default service proceeding which adopted a price cap on retail supplier service to Pennsylvania Customer Assistance Program (PCAP, or CAP) customers at the…
September 6, 2018
Will Also Address Customer Referral Program Scripts
The Pennsylvania PUC has scheduled for November 5 a meeting of a collaborative to which the PUC has delegated the mechanics of a new price cap on retail supplier service to Customer Assistance Program (CAP) customers at the FirstEnergy EDCs, and the issue of customer referral program (CRP) scripts…
September 5, 2018
Written Order Also Confirms Price Cap On Retail Offers To Certain Customers
The Pennsylvania PUC issued a written order concerning the FirstEnergy electric distribution companies' default service plans for the period beginning June 1, 2019
August 23, 2018
The Pennsylvania PUC adopted a joint motion which requires the institution of a price cap on retail supplier offers to Pennsylvania Customer Assistance Program (PCAP, or CAP) customers at the FirstEnergy electric distribution companies, and which refers the matter to the PUC's Office of Competitive…
August 10, 2018
The Texas PUC issued a final order assigning costs to retail electric providers that have filed requests for the low-income customer match list that REPs may voluntarily request to fund and receive.
August 3, 2018
Staff of the Public Utility Commission of Texas reported that 35 retail electric providers, d/b/a's, as well as utility Entergy Texas, have filed requests for the low-income customer match list that REPs may voluntarily request to fund and receive.
July 27, 2018
During the National Energy Marketers Association's July 26 Mid-Atlantic Energy Summit, Maryland PSC Commissioner Odogwu Obi Linton discussed concerns raised by consumer advocates in other states who have alleged higher costs for customers under retail choice versus default service, particularly for…
July 25, 2018
In comments to the Maryland PSC on the Maryland Department of Human Services' Office of Home Energy Programs' (OHEP) Electric Universal Services Program (EUSP) Proposed Operations Plan for FY 2019, the Maryland Office of People's Counsel has renewed calls for the PSC to direct utilities to provide…
July 13, 2018
The New York PSC has approved a bill discount pledge (BDP) program intended to increase the access of low-income customers to community distributed generation (CDG)
July 11, 2018
Will Allow For Discovery, Conduct Hearing
The Connecticut PURA has officially opened a proceeding (Docket 18-06-02) for a review of the feasibility, costs, and benefits of placing certain customers on standard service pursuant to Conn. Gen. Stat. § 16-245o(m)
June 11, 2018
Addresses Sought Default Service Adder, POR Clawback, Hourly Pricing Cutoff
A recommended decision from a Pennsylvania ALJ concerning the default service plan of the FirstEnergy Pennsylvania utilities would institute a price cap on retail supplier offers to Pennsylvania Customer Assistance Program (PCAP) customers
June 4, 2018
The Connecticut PURA has assigned 18-06-02 for a review of the feasibility, costs and benefits of placing certain customers on Standard Service pursuant to Conn. Gen. Stat. § 16-245o(m)
May 25, 2018
AEP Texas North Division reported that its fund for the program under which Texas retail electric providers were reimbursed for providing no-cost programmable communicating thermostats (PCT) and in-home displays (IHD) to eligible low-income customers still has a positive balance as of April 30, 2018
