August 24, 2021
The Texas PUC denied a petition from AARP Texas for an emergency rule to lower the initial payment amount required under a deferred payment plan with a retail electric provider, and to extend the time over which the customer must pay the deferred balance
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August 13, 2021
Staff of the Texas PUC have recommended that the PUC deny a petition from AARP Texas for an emergency rule to lower the initial payment amount required under a deferred payment plan with a retail electric provider, and to extend the time over which the customer must pay the deferred balance
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August 13, 2021
Staff of the Texas PUC have proposed the amount of costs to be allocated to each retail electric provider for those REPs who have requested to participate in the matching process to receive a list of their low-income customers for the next fiscal year (fiscal year beginning on September 1, 2021)
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June 22, 2021
Consumer Advocate Proposes Prohibiting Suppliers From Using Third-Party Agents, Vendors For Door-to-Door Sales OCA Proposes Prohibiting Door-to-Door Sales In Counties With Vaccination Rate Of Less Than 70%
In comments to the Pennsylvania PUC concerning the consideration of ending the current COVID-related prohibition on residential door-to-door retail energy sales, PPL Electric Utilities Corporation (PPL Electric) said that the PUC should, "strongly consider bolstering the Commission’s regulations on…
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June 22, 2021
AARP Texas petitioned the Texas PUC for an emergency rule to lower the initial payment amount required under a deferred payment plan with a retail electric provider, and to extend the time over which the customer must pay the deferred balance
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June 15, 2021
Several Texas retail electric providers have requested to participate in the matching process to receive a list of their low-income customers for the next fiscal year (fiscal year beginning on September 1, 2021.)
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June 11, 2021
PUC Commissioner Warns REPs About "Getting Loose" With Their T&Cs & Circumventing PUC Rules
The Public Utility Commission of Texas said in a news release that it set June 18, 2021 as the last day for the moratorium on electric, water and sewer service disconnections for customers with unpaid bills.
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June 2, 2021
Several REPs Also Commit To Additional Consumer Protections As End Of DNP Moratorium Considered
The Coalition of Competitive Retail Electric Providers (hereafter "Petitioners") requested that the Texas PUC amend PUC Subst. R. §§25.29 and 25.483 so that Governor-declared states of disaster caused by catastrophic events such as tornadoes or hurricanes become events triggering a temporary…
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June 1, 2021
Texas PUC Commissioner Will McAdams today filed a memo proposing that the PUC end the disconnection for non-pay moratorium applicable to retail electric providers, which was adopted after the February winter weather event
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May 19, 2021
Proposes Limitation On Low-Income Customer Products
Staff of the Massachusetts DPU as well as a group of competitive suppliers have filed straw proposals addressing various Tier II issues in the DPU's ongoing review of the retail energy markets (Docket 19-07)
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May 3, 2021
Bill Requires Customers To Have "Simple, Quick" Process For REP Complaints At Texas PUC
Last week, the Texas Senate passed SB 2194 which, among other things, includes new disconnection protections for customers of retail electric providers, including expansion of the conditions under which disconnections are prohibited, and other customer rights concerning the disconnection process and…
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April 30, 2021
The City of Boston has filed a letter directed to Massachusetts DPU Chair Matthew Nelson requesting that Nelson withdraw a December letter which directed the City to stop marketing the discount Boston is working to offer to low-income (R-2) customers in its op-out municipal aggregation, using SMART…
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April 1, 2021
Massachusetts Attorney General Maura Healey released a report that found, "in the last five years, individual residential customers who received their electricity from competitive suppliers paid $426 million more on their bills than they would have paid if they had stayed with their utility…
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March 22, 2021
NOCO Natural Gas LLC and NOCO Electric LLC have petitioned the New York PSC for a waiver to allow the ESCOs to serve low-income customers under a guaranteed savings program
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March 17, 2021
Directs Regulator's Staff To Develop Straw Proposal On Appropriate Retail Supplier Products For Low-Income Customers Proposal For Variable Rate Contract Disclosures, Rate Change Notices To Be Developed
A Massachusetts DPU hearing officer issued directives to retail energy suppliers and DPU Staff to develop straw proposals regarding various Tier Two initiatives in the DPU's ongoing retail energy markets investigation (DPU 19-07)
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March 12, 2021
SB 1690 has been filed in the Texas Senate which would, through amendments to PURA Chapter 36, cap retail and wholesale electric rates during declared emergencies, and also expand disconnection protections
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March 5, 2021
A bill has been introduced in the Texas House of Representatives (HB 2828) that would provide one-time cash payments from state funds to customers of retail electric providers and other LSEs
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February 23, 2021
NRG Energy, Inc. on Feb. 10 announced an initial $10 million commitment to provide relief for Texans impacted by the unprecedented effects of, "Winter Storm Uri."
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February 15, 2021
Staff of the Maryland PSC have updated proposed regulations for supplier consolidated billing (SCB) following direction from the Commission during a December rulemaking session for additional discussion among stakeholders on various non-consensus issues (RM70)
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February 5, 2021
Staff of the New York Department of Public Service has issued a whitepaper report on New York State's energy affordability policy (EAP) that includes recommendations to increase the number of customers participating in utility low-income assistance program
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January 18, 2021
Rehearing Order Also Serves To Clarify Prior Direction On Disclosing Number Of Low-Income Customers Served By Each Supplier
The District of Columbia PSC issued an order denying the Office of People's Counsel request for rehearing of the PSC's September 2020 order in which the PSC denied in part, and granted in part, OPC's request for certain billing data from Washington Gas Light related to retail supplier service to low…
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January 14, 2021
Order Addresses Solar PPA For Default Service, Standard Offer Program, EV TOU Supply Rate
The Pennsylvania PUC issued a final order addressing the default service plan of Duquesne Light Company (DLC or the Company) for the four-year period commencing on June 1,2021, and ending on May 31, 2025 (DSP IX).
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January 11, 2021
New York Governor Andrew Cuomo, as part of the 2021 State of the State, announced a proposal to prohibit utility disconnections, including for electric and gas utilities, in regions that are under a state of emergency.
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December 17, 2020
PUC Does Terminate SOP Shopping Program For CAP Customers, Will Not Allow CAP Customers To Take Service From A Retail Supplier
The Pennsylvania PUC today adopted an order in a proceeding addressing PPL Electric's default service proceeding for the period June 1, 2021, through May 31, 2025
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December 16, 2020
The Massachusetts Department of Public Utilities issued a letter to the City of Boston stating that the DPU has identified certain issues with the City's marketing of a low-income customer discount, apparently associated with the Solar Massachusetts Renewable Target ("SMART") Program, as an…
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