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Low-Income & Assistance

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PPL Calls For Ban On Door-to-Door Sales Even After Pandemic Restrictions Lifted

Consumer Advocate Proposes Prohibiting Suppliers From Using Third-Party Agents, Vendors For Door-to-Door Sales OCA Proposes Prohibiting Door-to-Door Sales In Counties With Vaccination Rate Of Less Than 70%

In comments to the Pennsylvania PUC concerning the consideration of ending the current COVID-related prohibition on residential door-to-door retail energy sales, PPL Electric Utilities Corporation (PPL Electric) said that the PUC should, "strongly consider bolstering the Commission’s regulations on…

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Group Of Texas Retail Providers Proposes Rule That Triggers Disconnection Moratorium During Governor-Declared States Of Disaster, & Sunset Absent PUC Action

Several REPs Also Commit To Additional Consumer Protections As End Of DNP Moratorium Considered

The Coalition of Competitive Retail Electric Providers (hereafter "Petitioners") requested that the Texas PUC amend PUC Subst. R. §§25.29 and 25.483 so that Governor-declared states of disaster caused by catastrophic events such as tornadoes or hurricanes become events triggering a temporary…

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Texas Senate Passes New Disconnection Protections Applicable To Customers Of Retail Electric Providers

Bill Requires Customers To Have "Simple, Quick" Process For REP Complaints At Texas PUC

Last week, the Texas Senate passed SB 2194 which, among other things, includes new disconnection protections for customers of retail electric providers, including expansion of the conditions under which disconnections are prohibited, and other customer rights concerning the disconnection process and…

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Hearing Officer Orders Development Of Straw Proposal For Calculation Of Monthly Wholesale Index Cost For Use In Comparison To Retail Supplier Variable Rate Offerings

Directs Regulator's Staff To Develop Straw Proposal On Appropriate Retail Supplier Products For Low-Income Customers Proposal For Variable Rate Contract Disclosures, Rate Change Notices To Be Developed

A Massachusetts DPU hearing officer issued directives to retail energy suppliers and DPU Staff to develop straw proposals regarding various Tier Two initiatives in the DPU's ongoing retail energy markets investigation (DPU 19-07)

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PSC Denies Rehearing Of Order Denying OPC Request That Utility Disclose Data On Specific Retail Supplier Billed Rates

Rehearing Order Also Serves To Clarify Prior Direction On Disclosing Number Of Low-Income Customers Served By Each Supplier

The District of Columbia PSC issued an order denying the Office of People's Counsel request for rehearing of the PSC's September 2020 order in which the PSC denied in part, and granted in part, OPC's request for certain billing data from Washington Gas Light related to retail supplier service to low…

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Pennsylvania PUC Rejects Recommendation To Require That Standard Offer (SOP) Customer Referral Customers Be Dropped To Default Service At End Of SOP Term With Retail Supplier, At PPL

PUC Does Terminate SOP Shopping Program For CAP Customers, Will Not Allow CAP Customers To Take Service From A Retail Supplier

The Pennsylvania PUC today adopted an order in a proceeding addressing PPL Electric's default service proceeding for the period June 1, 2021, through May 31, 2025

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