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Texas PUC Staff Recommend Dismissal Of Customer Complaint Against REP, Which Alleges Misrepresentation By CSR During Prior Enrollment After Later Sought Switch To New Customer Plan Was Initially Denied, Due To Terms Of Service Provision Stating Agents Do Not Have Binding Authority To Modify The Contract

In a statement of position, Staff of the Texas PUC have recommended dismissal of a formal customer complaint against Reliant Energy Retail Services, LLC ("Reliant") in which the complainant alleges, among other things, misrepresentation due to the alleged statement by a Reliant customer service…

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Choice State Governor, AG Announce "Crack Down" On Junk Fees, With Direction To All State Agencies (Including Retail Energy Regulator)

Junk Fees Include "Excessively Overpriced Fees" That Provide Little Benefit To Customers

New Jersey Governor Mikie Sherrill and Attorney General Jennifer Davenport announced a coordinated "crack down" on junk fees, with direction to all executive state agencies (including the Board of Public Utilities) to identify and analyze the impact of junk fees on consumers, and to report…

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77% of Marylanders Want Retail Energy Choice, RESA Poll Says

The Retail Energy Supply Association (RESA) today released findings from a Maryland statewide poll conducted by Gonzales Research & Media Services which RESA says, "show voters are increasingly focused on rising energy costs and strongly support policies that preserve retail energy competition and…

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