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January 31, 2023
Constellation NewEnergy, Inc. has filed comments with the Connecticut PURA stating that certain statements made in a recent motion from PURA's Office of Education, Outreach and Enforcement (EOE), concerning what entities may permissibly enroll customers, may require additional clarification.
January 26, 2023
The Staff of the Public Service Commission of Maryland filed a complaint seeking that the Commission, "issue an order directing that SFE Energy Maryland, Inc., d/b/a SFE or SFE Energy ('SFE') show cause why its license to provide electricity and electricity supply services should not be suspended or…
January 26, 2023
The Office of Education, Outreach and Enforcement (EOE) of the Connecticut Public Utilities Regulatory Authority’s (Authority) sought clarification regarding suppliers’ use of entities to facilitate customer enrollments, as EOE said that third-party websites may not enroll customers unless such…
January 17, 2023
Great American Power, LLC ('GAP' or 'Company') would pay $92,500, and has agreed to a one-year moratorium of telemarketing through third-party vendors, under a settlement with the Pennsylvania Public Utility Commission’s ('Commission') Bureau of Investigation and Enforcement ('I&E') to resolve…
January 9, 2023
As part of a brief concerning a Public Utilities Commission of Ohio investigation into RPA Energy, PUCO Staff alleged that retail energy suppliers are required to maintain records of all telephonic sales calls, including those which do not result in a sale
January 3, 2023
Telesales Agents Engaging With Customers Must Be "Fully Conversant" In Consumer Protections Governing Retail Energy, Regulator Says
December 26, 2022
New York Governor Kathy Hochul has signed Senate Bill S9414 which requires: (1) the registration of retail energy brokers and consultants (including a new bonding requirement up to $100,000), (2) the disclosure of broker compensation to customers, and (3) the prohibition of certain rebates
December 21, 2022
Duquesne Light Says Communicating That Customer Is Paying Rate Higher Than PTC Is Consistent With Statutory Policy To Keep Uncollectible Expenses Low
November 29, 2022
Texas PUC Commissioners Will McAdams and Jimmy Glotfelty have filed customer protection rules for providers participating in the Aggregate Distributed Energy Resources (ADER) Pilot
November 23, 2022
Eligo Energy CT, LLC (Eligo) would pay $3 million and would agree to a marketing stay-out lasting seven years under a settlement with the Office of Education, Outreach, and Enforcement (EOE) of the Connecticut PURA
November 11, 2022
Suppliers Must List Price To Compare In Certain Rate Increase Notices
The Illinois Commerce Commission formally adopted new marketing and related rules applicable to alternative retail electric suppliers and alternative gas suppliers
November 9, 2022
The Office of the Ohio Consumers’ Counsel has proposed that the Public Utilities Commission of Ohio adopt rules allowing natural gas customers to place a "switch block" on their accounts, and to require natural gas utilities to include shadow billed default service amounts on shopping customers'…
November 9, 2022
Massachusetts Attorney General Maura Healey, D, has been elected as the governor of Massachusetts
October 12, 2022
Settlement Includes $100 Payments To Some Customers, Restitution To Others
Verde Energy USA Inc. (Verde) would make a $1.5 million donation to the Connecticut utilities to offset hardship arrearages, provide $100 to certain customers, provide restitution to other customers, and exit Connecticut's electric market, under a settlement among Verde, the Office of Education…
September 15, 2022
Vice Chair: Retail Market "Well Beyond Mature"
Pennsylvania PUC Vice Chairman John Coleman gave a "final warning" to retail energy suppliers, as the PUC approved, 2-1, a settlement, without modification, between Verde Energy USA, Inc. and the PUC's Bureau of Investigation and Enforcement ('I&E'), under which Verde is to pay $1 million and extend…
September 8, 2022
A witness for the Ohio Consumers' Counsel, who formerly worked for several retail energy suppliers, alleged in testimony before the Public Utilities Commission of Ohio that a former supplier employer had decided that it could "ignore" the national do-not-call registry for those customers the…
September 2, 2022
Draft Would Require Affirmative Consent For A Supplier To Keep An Existing Customer, Who Becomes An Energy Assistance Customer Mid-Contract, Under A Compliant Product
August 24, 2022
In an order on appeal in a PSC Staff complaint brought against U.S. Gas & Electric d/b/a Maryland Gas & Electric and Energy Services Providers, Inc. d/b/a Maryland Gas & Electric ("MDG&E", "MDGE", or "the Company"):, the Maryland PSC reversed in part a proposed order from a public utility law judge…
August 8, 2022
The Office of Education, Outreach, and Enforcement of the Connecticut PURA requested that PURA issue a Notice of Violation and Assessment of Civil Penalty against Verde Energy USA Inc. in the amount of $2 million, which would also require restitution to all customers enrolled after October 2, 2020…
July 28, 2022
Following the previously reported adoption of new rules (story here) , the Maine PUC has now established a registration process for the registration of the third-party sales agents of competitive electricity providers (CEPs, note, generally, the term CEP in Maine also includes brokers/aggregators).
July 18, 2022
PUC Reiterates Recent Warning To Suppliers On Marketing
The Pennsylvania Public Utility Commission (PUC) today urged Pennsylvania consumers, "to be alert for potential energy marketing scams, especially unsolicited telemarketing calls requesting immediate action and promising far-reaching savings on energy bills."
June 23, 2022
Suppliers Must List Price To Compare In Certain Rate Increase Notices
The Illinois Commerce Commission adopted a second notice order concerning new marketing and related rules applicable to alternative retail electric suppliers and alternative gas suppliers
June 13, 2022
PUC Cites "Broad" Applicability Of Rules, Cites Robocalls, Ringless Voicemails
The Pennsylvania Public Utility Commission (PUC) issued reminders and guidance to all Electric Generation Suppliers and Natural Gas Suppliers concerning the Marketing and Sales Practices for the Retail Residential Energy Market regulations at 52 Pa. Code Chapter 111 and other related marketing rules.
June 13, 2022
Staff of a Public Utilities Commission have filed an amended recommendation stating that the PUC should deny certain requested third party verification rule waivers sought by…
June 13, 2022
Staff of the Public Utilities Commission of Ohio have filed a formal report of their investigation into…
