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Marketing Rules

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Proposed Order Would Prohibit Retail Supplier's Use Of eTPV, By Modifying Settlement Agreement

Proposed Order Says Terms & Conditions Cannot Form "Contract" If Not Signed "e-TPV Also Cannot Help Formulate The Contract," Judge Says

A Maryland PSC Public Utility Law Judge (PULJ) would modify a proposed $150,000 settlement agreement among Statewise Energy Maryland LLC ('SWE' or 'Statewise'), Staff of the Maryland Public Service Commission ('Staff') and the Maryland Office of People’s Counsel ('OPC,' together with Statewise and…

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PPL Files Comments At PUC Seeking To Require Two Retail Suppliers To Record All Telemarketing Calls, Impose New Agent Training Requirements, As Part Of Settlements Of PUC Investigations

PPL Electric Utilities Corporation ("PPL Electric" or "the Company") filed comments at the Pennsylvania PUC recommending that the PUC modify two separate settlements between retail suppliers (EGS) and the PUC's Bureau of Investigation and Enforcement (I&E) to add terms to the settlements requiring…

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Regulator Issues $2 Million Notice Of Violation To Retail Supplier

Would Require Supplier To Return All Customers In State To Default Service, As Regulator Alleges "Deeply Troubling, If Not Sickening" Sales Call/TPV NOV Says Use Of Phrases "Fixed Rate", "Price Protection" Are Deceptive "On Their Own"

The Connecticut Public Utilities Regulatory Authority (Authority or PURA) issued a Notice of Violation and Assessment of Civil Penalty (NOV) against Discount Power, Inc. (Discount) which would: impose a fine on Discount in the amount of two million dollars ($2,000,000); would order Discount to pay…

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PUC Approves $59,000 Settlement With Retail Supplier

Investigation Originally Prompted By Media Report Of Third-Party Agents Allegedly Stealing Wallet During Door-to-Door Marketing Visit

The Pennsylvania PUC approved without modification a settlement under which Clearview Electric, Inc. d/b/a Clearview Energy ('Clearview' or 'Company') will pay a civil penalty in the amount of $59,750 to resolve allegations from the PUC's Bureau of Investigation and Enforcement ('I&E') that…

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Update: Written Order Issued Providing Timing, Frequency Of Negative COVID Tests Needed To Conduct Door To Door Sales

Applicability To C&I Sales, Other In-Person Sales Also Addressed (Earlier): Regulator Issues Order On Proposed Full Vaccination Requirement In Allowing Resumption Of Door To Door Sales

The Illinois Commerce Commission has issued written orders allowing the resumption of all forms of in-person retail energy marketing, including door to door marketing to residential customers, subject to several conditions

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Update: Written Order Issued Providing Timing, Frequency Of Negative COVID Tests Needed To Conduct Door To Door Sales

Applicability To C&I Sales, Other In-Person Sales Also Addressed (Earlier): Regulator Issues Order On Proposed Full Vaccination Requirement In Allowing Resumption Of Door To Door Sales

The Illinois Commerce Commission has issued written orders allowing the resumption of all forms of in-person retail energy marketing, including door to door marketing to residential customers, subject to several conditions

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Regulator Issues Notice Of Violation To Retail Supplier Which Would Suspend Supplier's License, Require Supplier To Return Customers To Default Service, Due To Alleged Enrollment Violations

The Connecticut Public Utilities Regulatory Authority (Authority or PURA) issued a Notice of Violation and Assessment of Civil Penalty (NOV) against Liberty Power Holdings, LLC (Liberty or Company) which, subject to Liberty's right to contest the NOV via hearing, would suspend Liberty’s electric…

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PUC Proposes Changes To Retail Energy Rules

The Public Utilities Commission of Ohio has invited comment on, and proposed specific changes to, the competitive retail electric service and competitive retail natural gas service rules in Ohio Adm.Code Chapters 4901:1- 21, 4901:1-23, 4901:1-24, 4901:1-27, 4901:1-28, 4901:1-29, 4901:1-30, 4901:1-31…

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Update: Texas Retail Provider Says PUC Should Require REPs To Provide Advance Monthly Notice Of New Rates To All Variable Rate Customers (Not Only Roll-over Customers)

In reply comments to the Texas PUC in a customer protection rulemaking implementing various recent legislation, Evolve Retail Energy LLC d/b/a Octopus Energy said that the PUC should require REPs provide, on a monthly basis, clear notice of the price applicable for the month before that product goes…

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Retail Supplier To Pay $42,000 Under Settlement With PUC Staff Concerning Alleged Misrepresentations

Investigation Once Again Prompted By PUC's Oversight Director Receiving Retail Energy Sales Pitch

Discount Power, Inc. ('Discount Power,' 'DPI,' or 'Company') would pay approximately $42,000 under a settlement with the Pennsylvania PUC's Bureau of Investigation and Enforcement ('I&E') to resolve various alleged violations, including alleged instances of deceptive and misleading telemarketing…

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AARP Texas Alleges Several Retail Providers Offering Non-Compliant Fixed Rate Products

Alleges TOSs Being Used To Circumvent Statutory Protections, Says REPs' Non-compliance "In Plain Sight" Seeks Requirement For REPs To Submit All TOSs For PUC Review

Texas Legal Services Center (TLSC) and AARP Texas alleged that several retail electric providers are offering non-compliant fixed rate products, while alleging others are using terms of service documents to circumvent customer protections in PURA or the PUC rules, in comments filed with the Texas…

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Marketing Rules News (Page 12) | EnergyChoiceMatters.com