December 22, 2020
Alleged Violations Include Failure To Cease Telemarketing During Declared State Of Emergency DPS Employees Allegedly Received Cold Calls From ESCO Agents
The New York PSC issued an order to show cause to SunSea Energy, LLC under which SunSea is ordered to show cause within 30 days, "why Department of Public Service Staff’s identification of apparent violations are incorrect and SunSea’s eligibility to provide retail energy services as an ESCO in New…
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December 22, 2020
Suppliers To Cease Offering Daily Rate Product In State, Agree To Extension Of Residential Marketing Suspension
SFE Energy Ohio, Inc. (SFE) and Statewise Energy Ohio, LLC (Statewise) would collectively pay a forfeiture of $174,000 under a settlement with Staff of the Public Utilities Commission of Ohio and the Office of the Ohio Consumers' Counsel, to resolve a Commission investigation proceeding and various…
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December 21, 2020
NRG Reports No COVID Spread Over Tens Of Thousands Of Shift Hours For Areas Allowing In-Store Sales
Various retail suppliers have responded to the opposition from the Attorney General of the State of Illinois and Citizens Utility Board to various proposed resumptions of in-person marketing, such as the resumption of in-store marketing as sought by Reliant Energy Northeast and Green Mountain Energy…
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December 21, 2020
Consumer Advocates Argue Narrower Proposal On Types Of Marketing Which Must Adhere To Disclosures Is Inconsistent With Statute
Parties have filed comments on proposals from Illinois Staff for amendments to Illinois Administrative Code Part 412 detailing the obligations of alternative retail electric suppliers (ARES), and a new Part 512 detailing the obligations of alternative gas suppliers (AGS)
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December 18, 2020
The Pennsylvania PUC issued a written order in a proceeding addressing PPL Electric's default service proceeding for the period June 1, 2021, through May 31, 2025
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December 18, 2020
A Massachusetts DPU hearing officer issued an email to retail suppliers concerning the display of the the minimum percentage of renewable energy resources that electric supply products must include, given the implementation of the new Clean Energy Standard for Clean Existing Generation Units…
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December 17, 2020
Draft Addresses Whether Wet Signature Required For Supplier's Inbound Telephonic Enrollments Also Addresses Whether Recordings Met Standard For Enrollment Verification
A Maryland PSC Public Utility Law Judge has issued a proposed order in a proceeding addressing a complaint filed by Commission Staff against SmartEnergy Holdings d/b/a SmartEnergy
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December 16, 2020
The Massachusetts Department of Public Utilities issued a letter to the City of Boston stating that the DPU has identified certain issues with the City's marketing of a low-income customer discount, apparently associated with the Solar Massachusetts Renewable Target ("SMART") Program, as an…
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December 15, 2020
AG Says Commission Can't Rule On Prior Motions For In-Person Marketing Resumption, As AG Says Such Motions Were Already Disposed Of When ICC Declined To Rescind Its Emergency Prohibition Order
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December 14, 2020
The Connecticut Department of Energy and Environmental Protection and the Connecticut Office of Consumer Counsel said in a regulatory filing with the Connecticut PURA that they understand that certain parties are negotiating a stay of PURA's recent order on the marketing of voluntary renewable…
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December 8, 2020
Reliant Energy Northeast LLC d/b/a NRG Business, NRG Home and NRG Retail Solutions ('NRG' or 'Company') has agreed to a forfeiture of $100,000 under a settlement with Staff of the Public Utilities Commission of Ohio ('Staff') to resolve all of the issues identified by Staff in a Notice of Probable…
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December 8, 2020
An Illinois Commerce Commission ALJ has issued a proposed interim order that would allow the NRG Energy retail suppliers to resume in-person marketing at storefront establishments, subject to various conditions
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December 4, 2020
With the Illinois Commerce Commission denying a Staff proposal that would have dissolved the ICC's prior prohibition on in-person marketing by retail electric and gas suppliers (as exclusively first reported by EnergyChoiceMatters.com) , several Vistra retail energy suppliers (Vistra Retailers) have…
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December 3, 2020
The Pennsylvania PUC issued an order providing that, "The moratorium on in-person sales and marketing activities for all jurisdictional suppliers is lifted as it pertains to activities at outdoor public events held in accordance with orders and directives issued by the Governor and the Secretary of…
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December 3, 2020
The Pennsylvania PUC issued an order providing that, "The moratorium on in-person sales and marketing activities for all jurisdictional suppliers is lifted as it pertains to activities at outdoor public events held in accordance with orders and directives issued by the Governor and the Secretary of…
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December 1, 2020
The Connecticut PURA issued a clarification concerning its recent order on the marketing of voluntary renewable electricity supply offers (VRO) from retail electric suppliers, addressing whether suppliers may use the term "green" to describe REC-based products.
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December 1, 2020
The Chair of the Massachusetts DPU issued a letter to retail energy suppliers and brokers requesting that they cease all door-to-door marketing activities, due to a, "significant increase in COVID-19's rate of transmission."
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November 25, 2020
The Public Utilities Commission of Ohio has scheduled for January 6, 2021 a remote workshop in its review of the green pricing program standards in Ohio Adm.Code Chapter 4901:1-42 (Case 20-1195-EL-ORD)
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November 20, 2020
As part of alerting customers to various scams preying on utility customers, the Pennsylvania PUC, "continues to caution consumers about involves automated 'robocalls' from unidentified sources – making vague and potentially misleading statements about customer discounts, refunds, rebates and…
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November 20, 2020
Proposal To Define Small C&I Customer Addresses Proposal For Regulator's Near Real-Time Access To Telemarketing Recordings, TPVs Regulator Seeks Comment On Changes To Current Limit On Door-to-Door Marketing Notice Of Five Municipalities
A Massachusetts DPU hearing officer has sought comment on several DPU Staff and stakeholder proposals regarding the DPU's ongoing investigation into retail energy marketing issues (Docket 19-07)
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November 6, 2020
Vistra Corp. requested from the Connecticut PURA clarification regarding the communication of newly approved electric distribution company standard service rates to customers pursuant to the Public Utilities Regulatory Authority's ("Authority") Connecticut Electric Supplier Marketing Standards…
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November 6, 2020
"Will Not Tolerate Bad Behavior"
"Building on research and analysis from its Office of Retail Market Development, and in response to persistent consumer complaints," the Illinois Commerce Commission announced new strategic planning, "including a sharpened focus upon its deployment of Staff resources to bolster enforcement efforts."
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November 5, 2020
The Illinois Commerce Commission denied motions from ICC Staff which had sought orders conditionally dissolving the Commission’s March 18, 2020 Emergency Orders prohibiting alternative retail electric suppliers (ARES) and alternative gas suppliers from conducting in-person solicitations, within the…
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November 3, 2020
The Pennsylvania Office of Consumer Advocate filed comments at the Pennsylvania PUC stating that, subject to conditions, the OCA does not oppose the petition of NRG Energy, Inc. for partial rescission of the PUC's March 16, 2020 Emergency Order establishing moratorium on in-person sales and…
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October 22, 2020
NRG Energy, Inc. filed with the Pennsylvania PUC a new Petition for Partial Rescission of the PUC's March 16, 2020 Emergency Order prohibiting door to door and other in-person retail energy marketing during the pandemic.
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