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August 28, 2025
Major Energy Services LLC ("Major Energy" or "Company") would contribute $400,000 to a utility bill payment assistance fund while providing refunds to certain customers under a settlement with Staff of the PUC of Ohio and the Office of the Ohio Consumers’ Counsel
August 27, 2025
The Maryland PSC has declined to order that SmartEnergy Holdings, LLC d/b/a SmartEnergy shall include in customer refund letters, issued pursuant to a prior PSC order, language sought by the Office of People's Counsel concerning the non-waiver of the customer's legal claims
August 21, 2025
The Public Utilities Commission of Ohio has adopted final rules to implement two new laws addressing retail supplier notice requirements for the ending of an "introductory" fixed rate -- R.C. 4928.102 (electric) and 4929.221 (gas)
August 12, 2025
An initial decision from a special agent of the Pennsylvania PUC would impose a civil penalty of $2,000 on Palmco Energy PA LLC (Palmco) for what the initial decision would determine was one instance of customer slamming (covering two accounts, one electric and one gas)
August 4, 2025
The Massachusetts DPU has suspended the working groups under its retail energy market reset proceeding, as the DPU said that, "Absent legislative reform, the Commonwealth’s residents will remain exposed to teaser rates, deceptive and high-pressure sales tactics, and vague and excessive greenwashing…
July 29, 2025
The Massachusetts Attorney General’s Office (AGO) has released updated guidance concerning newly adopted consumer protection regulations addressing, among other things, price disclosures and auto-renewals
July 29, 2025
Two Massachusetts DPU hearing officers rejected a request from the Retail Energy Advancement League (REAL) and the Retail Energy Supply Association (RESA) for an extension of the deadline for the submission of proposals in response to DPU Staff's latest proposal for a retail electric market reset
July 17, 2025
Staff of the Massachusetts DPU have proposed a revised retail electric market reset proposal that, for supplier-initiated enrollments, would require an affirmative response from the customer during the recission period in order for the enrollment to be completed
July 11, 2025
Texas REP Seeks Change In POLR EFLs Used To Apply Prepaid Service Rate Cap
July 2, 2025
The Public Utilities Commission of Ohio has posted proposed rules to implement two new laws addressing retail supplier notice requirements for the ending of an "introductory" fixed rate -- R.C. 4928.102 (electric) and 4929.221 (gas)
June 30, 2025
The PUC of Ohio has assigned Case 25-710-GE-ORD to implement two new laws addressing retail supplier notice requirements for the ending of a fixed rate -- R.C. 4928.102 (electric) and 4929.221 (gas)
June 25, 2025
The New York State Supreme Court, County Of Albany has ruled that, in the New York PSC's broker regulation order, the, "PSC overstepped its authority by prohibiting the use of bonds to demonstrate financial accountability and acted arbitrarily and capriciously in doing so[.]"
June 18, 2025
Staff of the Maryland PSC reported that Potomac Edison (PE) has informed Staff that Potomac Edison intends to cease providing to retail suppliers an "interested customer" by the end of 2025
June 11, 2025
Staff of the Massachusetts DPU have developed a revised proposal which would require that all retail electric enrollments must occur through the Energy Switch MA website.
May 14, 2025
Staff of the Massachusetts DPU has shared further details concerning certain aspects of Staff's proposed new customer protections governing auto-renewals
May 7, 2025
In an order adopting provisions for a statutorily required Do Not Transfer list process, the Maryland PSC has directed the utilities to provide updates concerning any implementation challenges and concerns related to adopting an automatic block (enrollment rejection) for any customer on the Do Not…
April 28, 2025
The Maryland PSC has issued an order on refunds and penalties imposed on SmartEnergy Holdings, LLC ("SmartEnergy") related to a finding, affirmed by the Maryland Supreme Court, that SmartEnergy's telephonic enrollments, even though the call was inbound from a customer, were still subject to the wet…
April 24, 2025
Two hearing examiners of the Massachusetts DPU have released a schedule for working sub-groups to address a DPU Staff proposal to mandate that all retail energy enrollments occur through the state's Energy Switch MA website
April 24, 2025
Seeks Workgroup On New Marketing Disclosures, Prohibited Language
The Maryland Office of People’s Counsel has recommended that the Maryland PSC establish a workgroup to develop regulatory language implementing PUA § 7-315, which requires certain disclosures by retail suppliers, and empowers the PSC to adopt additional disclosures and/or prohibit the use of certain…
April 15, 2025
In a powerpoint presentation posted in advance of an April 16 working group meeting in the Massachusetts DPU's retail energy review proceeding, NRG Energy has suggested for consideration, among other things, requiring that customers must affirmatively consent at the time of enrollment for…
April 14, 2025
Staff of the Maryland PSC have proposed recommended mechanisms for retail energy suppliers to comply with various new disclosure and posting requirements under 2024's SB1
April 2, 2025
Two Massachusetts DPU Hearing Officers have issued a memo identifying the stakeholders wishing to present at an upcoming working group meeting in the DPU's newly revived review of the retail energy market
March 20, 2025
The Chief Public Utility Law Judge (PULJ) of the Maryland PSC has issued a ruling, on motions for summary judgment, finding that a bill message from the utility Washington Gas Light (WGL) which addressed the cleanliness and environmental benefits of natural gas was, "misleading based upon the lack…
March 14, 2025
The Massachusetts DPU scheduled for April 16, 2025 a further workgroup meeting in the DPU's recently restarted retail energy market review proceeding, in which, as previously reported, DPU Staff has called for a market "reset"
March 13, 2025
Addresses Proposal For "Do Not Switch" List
The Pennsylvania PUC issued a final order maintaining the requirement for electric and gas utilities to make Eligible Customer Lists (ECLs) available to retail suppliers, but ordered various changes to the ECL process and addressed related issues
