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November 29, 2016
Restrictions on Telemarketing Also Proposed
The New Hampshire PUC has issued a set of proposed revisions to the retail electric supplier rules that would prohibit suppliers from soliciting residential customers in person at the customer's residence, except in cases of a pre-scheduled meeting.
October 31, 2016
Regulator Asks Whether "Minimum Customer Credit" Should Be Paid In Cases of Slamming
Citing ongoing customer complaints, the Connecticut PURA has requested stakeholder comment on a series of questions related to retail electric supplier marketing standards
October 27, 2016
The Massachusetts DPU has formally adopted rules for a new electricity shopping website run by the DPU (http://www.energyswitchma.gov).
October 26, 2016
PSC Staff and the Retail Energy Supply Association and Delaware Public Advocate have reached consensus on all but two items for retail electric marketing and licensing rule changes under Reg. Docket 49.
October 24, 2016
Would Require REPs To Warn Customers of Potential Termination Fees From Current REP
Staff of the Public Utility Commission of Texas have filed a draft proposal for publication that would authorize retail electric providers to use a portable electronic device (PED) for door-to-door enrollments.
October 24, 2016
Staff of the Delaware PSC have filed comments on proposed revisions to the retail electric supplier marketing rules jointly proposed by the Delaware Public Advocate and Retail Energy Supply Association, under Reg. Docket 49
October 24, 2016
Staff of the Public Utility of Texas have filed a draft proposal for publication to allow retail electric providers to enroll customers solicited through door-to-door marketing through a portable electronic device that would include a new provision that, for such sales, the rescission period shall…
October 19, 2016
In a further response to a New York show cause order, Marathon Power LLC d/b/a Marathon Energy Corporation said, that "Marathon is not responsible for the actions of its independent contractor, Atlantis [Atlantis Business Consulting, LLC]."
October 10, 2016
Alleging that the requirement that ESCO agents engaged in door-to-door sales wear ID badges with their full names has resulted in cases where such agents have been, "stalked," Green Mountain Energy Company petitioned the New York State PSC to amend the Uniform Business Practices to remove the…
October 4, 2016
In its initial response to a New York PSC show cause order, Marathon Energy Corporation said that it is ceasing enrollments under a program combing LED lighting with ESCO service, and alleged that certain complaints may have been fraudulently filed by a disgruntled former agent.
October 4, 2016
In its initial response to a New York PSC show cause order, ABC Energy, LLC alleged that the majority of customers who complained about a new service bundling LED lighting with energy supply, "understood what was going on but complained anyway because the utiility [sic] told them ABC Energy was…
September 28, 2016
The Illinois Commerce Commission's first notice order concerning retail electric supplier marketing rules would require that supplier agents complete a uniform training regimen that is to be developed by stakeholders.
September 28, 2016
As part of its first notice order concerning retail electric supplier marketing rules, the Illinois Commerce Commission is proposing to require a "side by side" comparison of current and new rates when a customer is provided a renewal offer or notice.
September 26, 2016
EnergyChoiceMatters.com was first to report last week that the Illinois Commerce Commission is proposing in a first notice order that retail electric suppliers notify customers, via a separate notice, of an increase in a variable rate that is in excess of 20%. The written first notice is now…
September 26, 2016
There are several reports that the Illinois Commerce Commission, under its first notice order concerning retail electric supplier marketing rules, is proposing to require that retail electric suppliers post their residential offers on the ICC’s PlugInIllinois.org website
September 26, 2016
In a first notice order concerning retail electric supplier marketing rules, the Illinois Commerce Commission is proposing to prohibit the use of utility logos and names by retail electric suppliers, including utility affiliates
September 26, 2016
The Illinois Commerce Commission's first notice order concerning retail electric supplier marketing rules would apply the same set of rules to all in-person sales, including door-to-door sales, multi-level marketing sales, and sales conducted outside the customer's home (such as at kiosks).
September 23, 2016
Regulator Would Adopt "Many" Of Consumer Advocates' Suggestions
The Illinois Commerce Commission voted to adopt a first notice concerning retail electric supplier marketing rules that would require retail electric suppliers to notify customers of rate changes in excess of 20%
September 20, 2016
The Pennsylvania PUC sought more information on allegations which prompted Great American Power, LLC to enter a settlement with the PUC's Bureau of Investigation and Enforcement (I&E) under which Great American Power, among other remedial actions, would pay $18,000.
September 19, 2016
Staff of the Delaware PSC recommend denying a petition from Direct Energy to include information related to Direct Energy's status as the, "Electric Retail Supplier Exclusively Contracted by the State of Delaware," in Delmarva Power bills, but recommended that Delmarva be required to include generic…
September 14, 2016
The Public Service Commission of Maryland has scheduled its 2016 Electric and Gas Supplier Conference for September 29, 2016 in Baltimore
September 14, 2016
A ruling on a motion to dismiss issued by an Illinois ALJ in a proceeding adjudicating allegations made by Illinois Commerce Commission Staff against Sperian Energy Corp. results, the Illinois Attorney General alleges in a motion for interlocutory review, in, "the illogical and disturbing conclusion…
September 7, 2016
Proposed changes from Delaware PSC Staff to a consensus proposal (from the Retail Energy Supply Association and the Delaware Public Advocate) to revise the retail electric marketing rules in Delaware are "market killers" that will keep suppliers out of Delaware, Brian Greene, counsel for RESA, said…
September 2, 2016
The Pennsylvania PUC approved National Fuel Gas Distribution Corp.'s amended compliance plan to implement a remote natural gas account look-up mechanism, with initial costs no longer recovered from retail suppliers
September 1, 2016
Retail suppliers expressed concerns with a request from Direct Energy to require Delmarva Power in Delaware to send a bill insert informing customers of Direct's offers under its designation as the Electric Retail Supplier Exclusively Contracted by the State of Delaware, but were open to such…
