August 15, 2017
The Connecticut PURA on August 10 issued a draft decision, for consideration at its August 23 meeting, which would open an investigation of allegations against Liberty Power Holdings, LLC
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August 11, 2017
Retail Store Sales Could Account For 500,000 New Customers Annually
Just Energy announced that it is selling retail energy and related services within 42 Sam's Clubs in various states
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August 10, 2017
Customer Count Declines On Margin Discipline, Company Sees Net Growth In Mass Market RCEs
In reporting Q1 fiscal 2018 earnings yesterday, Just Energy said that its previously reported (see story here) retail channel expansion strategy, which includes sales at partner retail stores, continued with 85 new store launches across nine different retail partners.
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August 1, 2017
Centrica Reports 26% Of North American Residential Energy Supply Enrollments Now Include Service Plan Or Connected Home Bundle
Centrica reported a decline in its North American Home energy supply customer count as it scaled back certain sales channels and focused efforts on higher margin customers in its Connected Home segment.
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July 12, 2017
Discount Power, a Volterra Energy Holdings, LLC company, announced that Mario Elie, former Houston Rockets star and three-time National Basketball Association (NBA) champion, has been named the company’s first brand ambassador.
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July 7, 2017
CEO Says Commercial Rates Often "Hidden" By Brokers
TexasElectricityRatings.com announced that it has added a commercial energy marketplace to its platform, offering rate comparisons and customer reviews and insight
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July 5, 2017
The XOOM Energy family of energy retail companies announced a new partnership with the Corpus Christi Hooks, a minor league baseball team of the Texas League and the Double-A affiliate of Major League Baseball’s Houston Astros.
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June 23, 2017
Two of the presiding ALJs in the New York PSC's proceeding conducting an evidentiary review of the retail energy mass market have issued an order staying a May 25 discovery ruling ("Ruling") which had compelled ESCOs to respond to certain data requests filed by the Public Utility Law Project of New…
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June 12, 2017
Hive, Centrica's Connected Home brand, unveiled a new identity, positioning and "Let’s Get Living" campaign.
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June 7, 2017
Survey Shows Consumers Strongly Support Maintaining Existing Energy Choice, ACCES Says
A survey conducted for the American Coalition of Competitive Energy Suppliers (ACCES) of consumers in Florida and Ohio found that, "consumers are overwhelmingly in favor of choice."
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June 2, 2017
FAQ Says REPs Automatically Switch Variable Rate Customers To "High Rate" After One Month FAQ Says REPs "Will" Enroll Customers On "High Rate" Variable Plan At Contract End
The electricity shopping website electricitycalculator.com, which currently offers residential service in Texas, is guaranteeing customers, "at least 25% savings your first year, or your money back."
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May 31, 2017
The Chron Organization, Inc. announced today that it has entered into a strategic marketing agreement with Viridian International Management, a direct selling organization, for medium to large commercial energy supply and related services.
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May 23, 2017
Complaints filed against retail electric suppliers have declined 70% from 2014 to 2016, according to a draft annual Connecticut PURA report on the retail electric market.
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May 18, 2017
Somebody is going to revolutionize the customer experience in the retail energy industry, and the only question is whether it will be an existing market participant or an outsider, leading retail strategy and customer engagement expert George Blankenship told attendees at DNV GL's Energy Executive…
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May 10, 2017
Offers Include Under 3¢/kWh Plans, Flat (Non-Volumetric) Pricing Plans
Express Energy, a new brand of the recently renamed Value Based Brands LLC, has launched retail electric service in Texas.
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April 28, 2017
Note: The following is a letter from Andrew Barth, President of The Energy Professionals Association (TEPA) to TEPA members concerning this recent story covering an announcement by Frontier Utilities . The views expressed below are solely those of the letter's author
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April 10, 2017
Says Lack of Self-Service Commercial Online Pricing Prompts Customers To Use Brokers, "Which Can Add Significant Cost"
Frontier Utilities announced that it has launched a, "proprietary online instant commercial quote and easy online self-enrollment system for commercial sales," in Texas
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March 31, 2017
The Pennsylvania Public Utility Commission (PUC) yesterday offered consumer tips on door-to-door sales and marketing activities by agents of competitive electric and natural gas suppliers, reminding consumers of their rights as well as their options when it comes to shopping for and selecting a…
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March 27, 2017
While taking allegations of abusive practices of retail electric suppliers towards vulnerable populations, as alleged by the Connecticut Office of Consumer Counsel, "very seriously," the Connecticut PURA expressed concern with the lack of specificity in OCC's petition to open a broad investigation…
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March 23, 2017
Kiwi Energy announced it is partnering with Safe Streets USA, an ADT Authorized Dealer, to provide new and existing Kiwi Energy customers the opportunity to purchase a professionally installed ADT monitored wireless home security system
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March 13, 2017
Electricity Ratings, LLC has launched NYEnergyRatings.com , which provides retail energy supplier prices, rankings, and customer ratings
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March 10, 2017
Energy Marketing Conferences, LLC announced the winners of the "2016 Retail Energy Provider of the Year Award" and the "2016 Most Innovative Marketer Award."
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March 10, 2017
The Connecticut PURA, in ruling on a motion, rejected a $5 million settlement between Palmco Power CT, LLC and the Connecticut Attorney General and Consumer Counsel as resolving a PURA investigation into Palmco, with PURA stating that, "it is important for dispositive conclusions and findings to be…
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March 8, 2017
Zen Technologies, Inc., a wholly-owned subsidiary of The CHRON Organization, Inc. and an affiliate of Texas retail electric provider Enertrade Electric, announced today that it has entered into the first stage of a partnership agreement with, "three of the nation's leading hotel franchisers."
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February 21, 2017
Retail Provider CEO Says System "Broken" Company's Approach Will Emphasis Technology, Data
Start-up Texas retail electric provider Griddy announced that it has launched PowertoConfuse.org, which it called, "an easy-to-understand interactive educational resource."
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