February 14, 2022
New Retail Supplier To Market On Social Media Platform Created By Supplier's President
A new retail energy supplier intends to market on…
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February 7, 2022
PSC Dismisses Complaint Filed Against Retail Supplier, Affiliated Utility Over Alleged "Consolidated" Bill & Bill Messages
The Maryland PSC dismissed a complaint filed by the Office of People’s Counsel (OPC) against Washington Gas Light Company ('Washington Gas') and WGL Energy Services, Inc. ('WGL Energy') over, what has been shown to be, a utility message appearing on all utility consolidated bills, though OPC's…
January 14, 2022
Energy Consultant To Replace "Slow And Costly" Energy Brokers With "Fast & Low Cost Direct-To-Market Algorithm"
Company Touts, "Revolutionizing The Retail Energy Industry"
Energy consultant SilentSherpa is preparing to launch a new service, named kilowant, which will be an automated transaction application used for the procurement of energy supply
December 10, 2021
In Capacity As Individual Customer, Individual Who Is Employed By Pa. Utility Alleges Continued Deceptive Behavior By Retail Supplier, Requests PUC Hold Pending Settlement In Abeyance For Further Investigation Of Supplier
An individual named Michael Zimmerman filed public comments, solely on Zimmerman's own behalf as an electric customer in Pennsylvania, with the Pennsylvania PUC alleging that an apparent agent for Discount Power, Inc. (DPI) engaged in deceptive behavior, as Zimmerman asked that a pending settlement…
December 7, 2021
Retail Supplier Named Official Natural Gas Provider Of Atlanta Braves
Gas South announced the renewal of its partnership with the Atlanta Braves, maintaining its position as the team's official natural gas provider for the next five years.
November 24, 2021
People's Counsel Files Complaint Against Retail Supplier, Affiliated Utility Over "Consolidated" Bill & Bill Messages
The Maryland Office of People’s Counsel filed a complaint against Washington Gas Light Co. ("Washington Gas" or "WGL") and WGL Energy Services, Inc. ("WGL Energy") concerning what, as alleged by OPC, the utility termed a "subscriber-consolidated bill" issued by WGL Energy and messages on the bill
November 16, 2021
Attorney General Warns Customers To Beware Of Retail Suppliers As Default Service Rates Spike
As part of a recently announced education effort to inform customers about various bill payment assistance options and other measures to mitigate the impact of higher energy prices, the office of Massachusetts Attorney General Maura Healey warned customers to, "[b]eware of competitive suppliers."
November 10, 2021
Just Energy Reports First Net Growth In Mass Market RCEs Since Fiscal Q1 2019
In reporting earnings for the three months ending September 30, 2021 (second quarter of fiscal year 2022), Just Energy reported net positive mass market RCE additions for the first time since the first quarter of fiscal 2019
October 29, 2021
PUC Issues For Comment Settlement Under Which Retail Supplier Would Pay $42,000 To Address Alleged Misrepresentations
Investigation Once Again Prompted By PUC's Oversight Director Receiving Retail Energy Sales Pitch
The Pennsylvania PUC has issued for a comment a settlement between Discount Power, Inc. ('Discount Power,' 'DPI,' or 'Company') and the PUC's Bureau of Investigation and Enforcement ('I&E') under which Discount Power would pay approximately $42,000 to resolve various alleged violations, including…
October 25, 2021
Retail Supplier Announces Sponsorship Extension With The Pittsburgh Penguins
Agway Energy Services, LLC, a wholly-owned subsidiary of Suburban Propane, LP, announced the extension and continuation of its partnership with the Pittsburgh Penguins for the 2022 season.
October 5, 2021
TXU Launches New Texas Residential Plan Offering "Energy Cash Rewards", Up To 30% In Free Electricity
TXU Energy launched a new Texas residential electricity plan -- TXU Energy Freedom Rewards - under which customers may earn 30% in free electricity, called Energy Cash rewards, for every dollar they spend on Energy Charges during the term of the plan
October 1, 2021
ComEd Residential Price To Compare Increases 15%; Ameren PTC Up 12%
CUB Warns Customers Against Retail Supplier Marketing, Offers
New Prices to Compare have taken effect for Commonwealth Edison (ComEd) and Ameren in Illinois on October 1.
September 30, 2021
Update: Written Order Issued Providing Timing, Frequency Of Negative COVID Tests Needed To Conduct Door To Door Sales
The Illinois Commerce Commission has issued written orders allowing the resumption of all forms of in-person retail energy marketing, including door to door marketing to residential customers, subject to several conditions
September 10, 2021
Reversing Lower Decision, Appeals Court Allows Robocall Suit Against Retail Supplier To Move Forward
Decision Addresses Applicability Of Robocall Prohibition From 2015-2020
The 6th U.S. Circuit Court of Appeals will allow a suit against Realgy, LLC to continue as the Appeals Court found that a lower court erred in dismissing the suit by erroneously interpreting a recent Supreme Court case concerning robocalls.
August 30, 2021
Texas Retail Provider Permanently Enjoined From Disparaging Services Of Another REP By Making Misleading Comparison Representations
REP Enjoined From Using "Unsubstantiated" Testimonial Endorsements To Promote Its Service
Texas Attorney General Ken Paxton today formally announced details of the previously approved settlement in the AG's lawsuit against Griddy Energy, LLC
August 25, 2021
Texas Retail Provider Hosting Customer Event Facilitating Enrollment In Critical Peak Conservation Rewards Program
Octopus Energy today announced, "its first-ever customer Octo Cool Down to beat the heat and conserve energy as Houston approaches high temperatures amid a growing Texas population, leading to what may be the largest peak usage ever on the Texas grid."
August 10, 2021
Retail Supplier To Begin Telemarketing in Georgia
During an earnings call last week, Genie Energy executives said that the company would soon begin telemarketing in the Georgia natural gas market.
August 5, 2021
PUC Approves $150,000 Settlement With Retail Supplier
Investigation Prompted When Mailer With Alleged Violations Received By PUC's Director Of Oversight
The Pennsylvania PUC approved without modification settlement between National Gas & Electric, LLC (NG&E) and the PUC's Bureau of Investigation and Enforcement ('I&E') under which National Gas & Electric will pay a $120,000 civil penalty and contribute $30,000 to PPL's hardship fund to resolve…
July 29, 2021
TXU Launches Surge Protection Offering For Business Customers
Vistra and its flagship retail electricity brand, TXU Energy, announced that they have launched a new surge protection offering targeted to small business customers in Texas
July 22, 2021
ALJ Issues Proposed Order Which Would Determine Whether Retail Energy Sales Agents Must Be Vaccinated
Draft Order Addresses Full Resumption Of In-Person Sales
An Illinois Commerce Commission ALJ has issued a proposed order which would allow for the full resumption of all forms of in-person marketing by retail energy suppliers, and which would deny ICC Staff's proposal that retail energy sales agents must be vaccinated
July 15, 2021
PUC Approves Settlement Under Which Retail Supplier Will Pay $188,000
The Pennsylvania PUC approved without modification a settlement between Eligo Energy PA, LLC and the Pennsylvania Public Utility Commission's Bureau of Investigation and Enforcement ('I&E') under which Eligo will pay a civil penalty of $188,125 to resolve an investigation, "into Eligo's alleged…
July 15, 2021
Updated: Conditions Revealed For Resumption Of Door-to-Door Marketing In Pennsylvania
The Pennsylvania PUC has issued a written order lifting the moratorium on door-to-door, public event, and in-person sales and marketing activities by retail energy suppliers
July 15, 2021
Updated: Conditions Revealed For Resumption Of Door-to-Door Marketing In Pennsylvania
The Pennsylvania PUC has issued a written order lifting the moratorium on door-to-door, public event, and in-person sales and marketing activities by retail energy suppliers
July 8, 2021
Regulator's Staff "Surprise[d]" That Retail Suppliers Oppose Vaccination Requirement For Resumption Of Door-to-Door Sales
Staff: Not Prepared To Allow Unvaccinated Agents Go Door-To-Door
In reply comments, Staff of the Illinois Commerce Commission said that Staff was "surprise[d]" that retail energy suppliers are opposing a vaccination requirement for sales agents as part of the complete end to current moratorium on in-person sales
June 22, 2021
PPL Calls For Ban On Door-to-Door Sales Even After Pandemic Restrictions Lifted
In comments to the Pennsylvania PUC concerning the consideration of ending the current COVID-related prohibition on residential door-to-door retail energy sales, PPL Electric Utilities Corporation (PPL Electric) said that the PUC should, "strongly consider bolstering the Commission’s regulations on…