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September 10, 2026
As part of a new rate case settlement, Nicor Gas in Illinois has agreed to expand the scope of its ongoing Retroactive Trading Study to develop and scope both a limited retroactive daily trading pilot (Daily Pilot), and a limited daily and monthly retroactive trading pilot (Daily and Monthly Pilot)…
August 20, 2026
The Illinois Commerce Commission formally opened a rulemaking to address recent legislation (220 ILCS 33) governing the provision of usage data to customers and other entities at electric and natural gas utilities with more than 100,000 customers
August 18, 2026
Staff of the PUC of Ohio support the grant of limited waivers to both the FirstEnergy Ohio EDCs and AEP Ohio concerning the use of an EDI transaction to allow retail suppliers to request an expedited return of a mercantile customer to default service
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August 11, 2026
-- By Ariel Bookmyer, Director of Retail Product Strategy at VertexOne
There's a pattern I keep seeing in conversations with retail energy providers, whether it’s a growing mass market operation or a scaling C&I player.
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July 29, 2026
-- By Andreya Shaak, Senior Vice President of Product Strategy at VertexOne
The operational infrastructure conversation in retail energy has been framed incorrectly for a long time. It gets evaluated as a cost question: what does this system cost, and what does it replace? That framing is how providers end up absorbing risks they didn't fully see coming.
July 24, 2026
AEP Texas Central cancelled its Catastrophic Estimation Process (CEP) on Friday, July 24, 2026.
July 23, 2026
AEP Texas Central is activating its meter reading Catastrophic Estimation Process (CEP) on Thursday, July 23, 2026 ahead of Tropical Storm Bertha
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July 22, 2026
An ISO billing error illustrates something that retail energy providers are navigating in less dramatic forms every day: in a market defined by competitive pressure and operational complexity, the gap between what you can sell and what you can reliably execute is where risk lives.
July 16, 2026
The District of Columbia PSC ordered that Pepco shall provide an updated cost estimate to implement Green Button Connect My Data (GBCMD) and other implementation measures and functions included in a Customer Impact Working Group report
June 11, 2026
Lubbock Power & Light reported that, starting June 10, Lubbock Power & Light declared a Force Majeure, due to a combination of multiple system outages over the past 18 hours, including the Verizon outage that affected West Texas
June 8, 2026
A Texas district court recently affirmed a jury's verdict, and entered judgment in favor of Bradley Roach and Texas Select Energy Consulting LLC ("TSE") in a lawsuit filed against Roach and Texas Select Energy Consulting by Eastwood Energy Group, LLC ("Eastwood") in which Eastwood had alleged, among…
May 26, 2026
ERCOT has filed a new Nodal Protocol Revision Request, NPRR 1334, which would expand the cybersecurity incidents which market participants must report to ERCOT
April 6, 2026
SCANA Energy Marketing, LLC ('SCANA' or 'Petitioner') filed a formal complaint against Atlanta Gas Light Company ('AGL' or 'Respondent') at the Georgia PSC in which SCANA seeks to be relieved of Operational Flow Order ('OFO') imbalance penalties as SCANA alleged that AGL did not provide an avenue…
March 12, 2026
The Texas PUC adopted a final order revising the current retail market performance measure reporting requirements, applicable to retail electric providers and other market entities
March 12, 2026
During today's Pennsylvania PUC meeting, PUC Chair Stephen DeFrank called a degradation in PECO's customer service performance metrics, and the failure of PECO's initial actions to adequately remediate the degradation, "unacceptable."
March 6, 2026
Staff of the Texas PUC have filed a recommended proposal for adoption to revise the current retail market performance measure reporting requirements, applicable to retail electric providers and other market entities
February 17, 2026
Lubbock Power & Light said in a market notice that, due to sustained high winds and forecasted gusts creating hazardous conditions within LP&L’s service territory, field resources are being prioritized for outage response and system restoration.
February 13, 2026
CenterPoint Energy Houston Electric announced "CenterPoint Energy Presents Market Moments with Retailers", a quarterly, in-person forum designed to take a deeper dive into key market topics and discuss emerging issues.
February 9, 2026
GETCHOICE!, a provider of end-to-end utility bill payment and energy management solutions for multi-site enterprises, announced that it has surpassed $5 billion in annual utility spend executed on behalf of clients.
January 26, 2026
As of publication time, Disconnect for Non-Pay status for Texas TDUs is as follows:
January 23, 2026
AEP Texas North activated its Catastrophic Estimation Process (CEP) on Friday, January 23, 2026, at 3:45 p.m. local time
January 22, 2026
The New York PSC approved, without modification to ESCO-related issues, a joint proposal in Consolidated Edison's (the "Company") current electric and natural gas rate cases which, among other things, includes terms requiring greater communication and transparency from ConEd with respect to retail…
January 7, 2026
The PUC of Ohio adopted, without modification to issues related to the retail market, a stipulation in the natural gas rate case of Vectren Energy Delivery of Ohio, LLC d/b/a CenterPoint Energy Ohio (CEOH)
December 23, 2025
A Texas PUC ALJ has modified a prior interim order which had ordered BKV-BPP Retail LLC to reconnect service to a customer who filed a formal complaint against the REP
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December 16, 2025
VertexOne , a leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced today that electricity and natural gas provider, Discount Power, Inc. has successfully gone live with VertexOne's leading billing and customer information system (CIS), VXretail, and electronic data interchange (EDI) solution, VXexchange.
