January 12, 2022
Order Says Terms & Conditions Cannot Form "Contract" If Not Signed "e-TPV Also Cannot Help Formulate The Contract," Order Says
A previously reported proposed order from a Maryland utility law judge that had proposed to approve, with certain modifications, a $150,000 settlement agreement among Statewise Energy Maryland LLC ('SWE' or 'Statewise'), Staff of the Maryland Public Service Commission ('Staff') and the Maryland…
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January 5, 2022
The Pennsylvania Office of Consumer Advocate filed comments at the Pennsylvania PUC seeking a re-examination of safeguards and related provisions for the Eligible Customer Lists (ECL), as the OCA stated that it is "concerned" about alleged "abuses" of the ECL detailed in two recent settlement…
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November 18, 2021
The Pennsylvania Public Utility Commission (PUC) has issued for comment a proposed settlement agreement between the PUC’s Bureau of Investigation & Enforcement (I&E) and Green Mountain Energy Company ('Green Mountain' or 'Company') under which Green Mountain would pay $156,000 and provide refunds to…
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October 29, 2021
Investigation Once Again Prompted By PUC's Oversight Director Receiving Retail Energy Sales Pitch
The Pennsylvania PUC has issued for a comment a settlement between Discount Power, Inc. ('Discount Power,' 'DPI,' or 'Company') and the PUC's Bureau of Investigation and Enforcement ('I&E') under which Discount Power would pay approximately $42,000 to resolve various alleged violations, including…
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October 28, 2021
Investigation Originally Prompted By Media Report Of Third-Party Agents Allegedly Stealing Wallet During Door-to-Door Marketing Visit
The Pennsylvania PUC approved without modification a settlement under which Clearview Electric, Inc. d/b/a Clearview Energy ('Clearview' or 'Company') will pay a civil penalty in the amount of $59,750 to resolve allegations from the PUC's Bureau of Investigation and Enforcement ('I&E') that…
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August 6, 2021
The Office of Education, Outreach, and Enforcement (hereafter, "Staff") of the Connecticut Public Utilities Regulatory Authority has newly moved for PURA to issue a Notice of Violation and Assessment of Civil Penalty against Liberty Power Holdings, LLC, which would require Liberty to return all of…
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July 29, 2021
Town Square Energy, LLC ("TSE") would make a payment of $400,000 and agrees to a moratorium on in-person marketing under an Assurance of Voluntary Compliance (the "Assurance") entered into with the Commissioner of the Department of Consumer Protection of the State of Connecticut, the Attorney…
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July 12, 2021
Green Mountain Energy Company ('Green Mountain' or 'Company') would pay $156,000 under a settlement with the Bureau of Investigation and Enforcement ('I&E') of the Pennsylvania PUC to resolve alleged instances of unauthorized enrollments
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May 14, 2021
Investigation Originally Prompted By Media Report Of Third-Party Agents Allegedly Stealing Wallet During Door-to-Door Marketing Visit
Clearview Electric, Inc. d/b/a Clearview Energy ('Clearview' or 'Company') would pay a civil penalty in the amount of $59,750, and has provided refunds to certain customers, under a settlement with the Pennsylvania Public Utility Commission's Bureau of Investigation and Enforcement ('I&E') to…
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March 25, 2021
The Pennsylvania PUC approved without modification a settlement between Reliant Energy Northeast LLC d/b/a NRG Home and the PUC's Bureau of Investigation and Enforcement ('I&E'), concerning alleged violations arising from a self-reporting of issues by NRG
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March 24, 2021
PUC Commissioner Says Lack Of Quality Assurance By Suppliers May Be Inferred As Speaking To Supplier's Technical Competence (Or Lack Thereof) For Continued Licensure
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March 18, 2021
Recommends Supplier's Existing Customers Be Returned To SOS Unless "Signed" Contract Obtained
The Staff of the Public Service Commission of Maryland ('Staff') filed a complaint against StateWise Energy Maryland LLC ('StateWise' or the 'Company') and sought an order from the PSC directing that StateWise, "show cause why its license to provide electricity and electricity supply services, and…
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February 24, 2021
The Public Utilities Commission of Ohio (PUCO) adopted two settlements with retail energy suppliers
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January 15, 2021
Major Energy Services LLC and Major Energy Electric Services LLC ('Major' or 'Company') and the Staff of the Public Utilities Commission of Ohio ('Staff') entered into a stipulation under which it will pay $115,000, plus provide nearly $200,000 in refunds, to resolve all of the issues identified by…
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January 14, 2021
The Pennsylvania PUC issued for public comment a settlement between Reliant Energy Northeast LLC d/b/a NRG Home and the PUC's Bureau of Investigation and Enforcement ('I&E'), concerning alleged violations arising from a self-reporting of issues by NRG
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December 14, 2020
Enforcement Recommends Requiring Suppliers' Customers To Be Dropped To Default Service Unless Supplier Obtains Signed Contract
The Compliance and Enforcement Unit ('CEU') within the Consumer Affairs Division ('CAD') of the Maryland Public Service Commission has recommended that the PSC's Office of Staff Counsel initiate a complaint against StateWise Energy Maryland LLC ('StateWise') concerning alleged violations of…
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December 8, 2020
Reliant Energy Northeast LLC d/b/a NRG Business, NRG Home and NRG Retail Solutions ('NRG' or 'Company') has agreed to a forfeiture of $100,000 under a settlement with Staff of the Public Utilities Commission of Ohio ('Staff') to resolve all of the issues identified by Staff in a Notice of Probable…
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October 16, 2020
Staff Again Asserts: "Fair Dealing Dictates That Residential Customers Receive Equally Fair Treatment," As Non-Residential Customers
Commentary by Paul Ring • ring@energychoicematters.com
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September 30, 2020
Reliant Energy Northeast LLC d/b/a NRG Home has entered into a settlement agreement with the Pennsylvania Public Utility Commission's ('Commission') Bureau of Investigation and Enforcement ('I&E') to resolve alleged violations related to customer authorization for switches and alleged misuse of…
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June 5, 2020
Show Cause Complaint Prompted By Alleged Telemarketing Call From Supplier To Deputy People's Counsel Containing Alleged Violations
The Maryland Office of People’s Counsel (OPC) petitioned the Maryland PSC to issue an order directing SunSea Energy, LLC to, among other things, cease telephone solicitations in Maryland and to show cause and answer various alleged violations of consumer protection regulations
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May 20, 2020
Settlement Resolves Alleged Pattern Of Deceptive Behavior From Agents Representing The Supplier
The Public Utilities Commission of Ohio adopted a settlement agreement between Median Energy Corp. and PUCO Staff, under which Median Energy Corp. has agreed to a forfeiture of $30,000 to resolve all of the issues alleged by Staff in a Notice of Probable Non-Compliance dated November 18, 2019…
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April 7, 2020
Staff Had Alleged Pattern Of Deceptive Behavior From Agents Representing The Supplier
Median Energy Corp. has agreed to a forfeiture of $30,000 upon approval of a stipulation between the retail supplier and Staff of the Public Utilities Commission of Ohio, all of the issues alleged by Staff in a Notice of Probable Non-Compliance dated November 18, 2019, including an alleged, "pattern…
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March 9, 2020
The Maryland PSC ordered Smart One Energy, LLC to issue refunds to its former customers
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December 18, 2019
Draft Addresses Contract Portability PUC Proposes Allowing Customers To Place Switch Block On Accounts; Would Add Price To Compare Statement To Bills
The Public Utilities Commission of Ohio has issued a written order with the draft rules
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November 18, 2019
Platinum Advertising has agreed not to operate in Massachusetts for one year and to pay $150,000 to settle allegations of deceptive marketing and sales tactics for retail electric contracts, under an agreement Massachusetts Attorney General (AG) Maura Healey
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