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September 25, 2026
New Authority For Utilities To Impose Financial Standards On Retail Suppliers
The PUC of Ohio has established October 5, 2026 as the effective date for several recently adopted retail market rule changes, including a form of enroll by wallet
September 15, 2026
IDT Energy, Inc. and Residents Energy, LLC (Joint Applicants) petitioned the PUC of Ohio for certain rule waivers to allow third party verification to be conducted digitally on a customer's own device, rather than telephonically
July 20, 2026
The New York PSC issued show cause orders to multiple ESCOs and energy brokers and consultants
March 4, 2026
The PUC of Ohio has adopted new rules governing, among other things, retail supplier enrollments, including verification of the customer's identity, with the revised rules, as stated in the adopted rule language notwithstanding PUCO's apparent intent articulated in its narrative order, now requiring…
February 24, 2026
The Supreme Court of Ohio has found that the PUC of Ohio failed to support PUCO's forfeiture decision which had directed that RPA Energy pay a $1.44 million forfeiture related to various marketing violations
November 26, 2025
Retail Suppliers Oppose Language That Broadly Implements New Financial Assurance Standard Which Utilities May Impose On Suppliers, Seek Identification Of "Reasonable"
October 20, 2025
Genesis For Investigation Was Sales Call To PUC Staffer
Eligo Energy OH, LLC (Eligo) would make a $300,000 donation to an energy bill payment assistance fund as part of a stipulation with Staff of the PUC of Ohio and the Office of the Ohio Consumers’ Counsel to resolve "numerous" alleged issues with Eligo’s sales calls and enrollments.
September 25, 2025
Staff of the PUC of Ohio have said in testimony that third party verifications in which certain information -- including the customer's account number -- are stated by the TPV agent (or automated prompt, etc) for a yes/no confirmation by the customer, rather than verbally asking the customer to…
July 1, 2025
Note: this is a rush report. This story will be updated later this evening
January 16, 2025
A retail energy supplier has withdrawn its petition at…
November 14, 2024
PUC Approves $355,000 Fine For Supplier, "Double" Refunds
A majority of Commissioners on a Public Utilities Commission are ready to "ratchet up" penalties and other remedies against retail energy suppliers for misconduct
April 17, 2024
A Public Utilities Commission has approved without modification…
March 20, 2024
A Public Utilities Commission granted…
March 18, 2024
A retail energy supplier and Staff of the Public Utilities Commission of…
February 21, 2024
New Rule On Highlighting Rate/Term Changes
A PUC has adopted revisions to…
November 13, 2023
The Texas Energy Association for Marketers (TEAM) has filed a petition at the Texas PUC requesting that the PUC designate the new ERCOT Contingency Reserve Service (ECRS) as an…
October 18, 2023
A PUC issued an order stating that…
October 6, 2023
Supplier To Cease Use Of eTPV For Certain Enrollments Settlement Allows Conditional Resumption Of Residential Door-to-Door Sales A retail energy supplier entered into a settlement under which…
September 15, 2023
PSC Issues Further Show Cause Order To ESCO
The New York PSC directed…
February 28, 2023
Supplier Alleges "Ambiguous And Seemingly Arbitrary" Interpretations Of Rules By PSC Staff
Supplier Knocks Staff Practice Of Searching For "Ever-Changing Technical Violation" When Complaint's Initial Allegations Are Not Supported By Evidence
February 14, 2023
The Staff of the Public Service Commission of Maryland filed a complaint against Greenlight Energy Inc. (Greenlight or the Company) and asked that the PSC direct Greenlight Energy Inc. to show cause why its license to provide electricity should not be suspended or revoked or, in the alternative, why…
January 12, 2023
Corrective Measures Also Address Ensuring Sale Prospect Is Authorized To Enroll Utility Account
The Pennsylvania PUC approved a settlement between National Gas & Electric, LLC (NG&E or the Company) and the PUC's Bureau of Investigation and Enforcement (I&E) under which NG&E will pay $15,250 to resolve alleged instances of overbilling and slamming
January 9, 2023
As part of a brief concerning a Public Utilities Commission of Ohio investigation into RPA Energy, PUCO Staff alleged that retail energy suppliers are required to maintain records of all telephonic sales calls, including those which do not result in a sale
January 3, 2023
Telesales Agents Engaging With Customers Must Be "Fully Conversant" In Consumer Protections Governing Retail Energy, Regulator Says
November 23, 2022
Eligo Energy CT, LLC (Eligo) would pay $3 million and would agree to a marketing stay-out lasting seven years under a settlement with the Office of Education, Outreach, and Enforcement (EOE) of the Connecticut PURA
