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Billing & Operations

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Utility Seeks To Maintain Current POR Discount Rates, Saying Change Under Normal Formula Would Result In Higher Than Normal Payments To Retail Suppliers Due To Shut-off Moratoriums

Another Utility Files Negative POR Discount Rate For Residential Service

Nstar (Eversource) has filed with the Massachusetts DPU proposed purchase of receivables discount rates (standard complete billing percentages) to be effective May 1, 2021, with Nstar seeking to maintain the current level of POR discount rates because it says that a shut-off moratorium would…

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PSC Denies Rehearing Of Order Denying OPC Request That Utility Disclose Data On Specific Retail Supplier Billed Rates

Rehearing Order Also Serves To Clarify Prior Direction On Disclosing Number Of Low-Income Customers Served By Each Supplier

The District of Columbia PSC issued an order denying the Office of People's Counsel request for rehearing of the PSC's September 2020 order in which the PSC denied in part, and granted in part, OPC's request for certain billing data from Washington Gas Light related to retail supplier service to low…

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Utilities Propose Alternatives To Enroll-By-Wallet Mechanism

During a technical session, the Massachusetts electric distribution companies offered several proposed alternatives that would allow customers to enroll "on the go" while still relying on use of the account number for enrollments, instead of personal data contemplated under "enroll by wallet"…

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ERCOT Notes Increased Volume Of Move-Out Requests Bypassing Valid Continuous Service Agreements (CSAs), Reminds REPs Bypassing CSA Only Permitted In Limited Circumstances

Invalid Transactions May Result In Disruptions To Customers As Well As Valid REP Service Relationships

ERCOT stated in a December 4 market notice that, "It has been brought to ERCOT's attention that a large volume of 814_24 Move-Out Requests have been processed in the past few weeks, which are bypassing existing CSAs."

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PPL Seeks Waiver To Use Email As Means Of Sending Eligible Customer List Opt-Out Notice For Larger Group Of Customers

Notes Potential For Higher Customer "Engagement" With Customer List Opt-Out Notice

PPL Electric Utilities Corporation ('PPL', 'PPL Electric', or 'Company') petitioned the Pennsylvania Public Utility Commission’s ('Commission') for a waiver of certain Eligible Customer List ('ECL') solicitation requirements provided under Interim Guidelines for Eligible Customer Lists, Final Order…

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PUC Staff Favor's Utility Proposal To List Amount Of Shadow-Billed Default Service Cost On Shopping Customers' Bill, Prominently On First Page

OCC: Utility Data Shows Residential Customers Paying More By Shopping, Compared To Default Service

Staff of the Public Utilities Commission of Ohio filed comments in support of the application of Ohio Power Company (the 'Company' or 'AEP Ohio') for approval of a modified bill format that would provide the shadow-billed total supply cost that a shopping customer would have paid, had the customer…

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Billing & Operations News (Page 15) | EnergyChoiceMatters.com