ECM, Energy Choice Matters

Informing the Industry on What Truly Matters
in Retail Energy

Sign InRegister

HomeNews By CategoryEnforcement, Complaints & Compliance

Enforcement, Complaints & Compliance

Narrow these results by state, topic, company or docket — filters stack, and every story shown carries all of them.

Free account. Its newest stories collect on your account page.

Texas PUC Denies Petition From Retail Supplier Seeking To Be Relieved Of Requirement To Inform Customers Of PUC-Developed Solar Guide

The Texas PUC denied a petition for a declaratory order that had been filed by Tenaska Power Services Co. (TPS), an Option 2 Texas retail electric provider, in which TPS had sought a declaratory order from the Texas PUC in which TPS asked the PUC to find that a requirement for REPs to provide to customers certain information developed by the PUC concerning rooftop solar does not apply to Option 2 REPs

Click for More

Utility Files New Complaint Against Submetering Provider, Alleges Submeterer Does Not Allow Retail Customer Choice Contrary To Statute

AEP Ohio (Ohio Power Company) has filed a new formal complaint against submetering provider Nationwide Energy Partners, LLC (NEP) alleging, based on an Ohio Supreme Court decision, that NEP is an "electric light company" and a "public utility" under Ohio law, and alleging that NEP is not complying with various statutory requirements for public utilities, including offering retail electric choice

Click for More

Pennsylvania PUC Cancels Licenses Of Four Brokers

The Pennsylvania Public Utility Commission through a final order has canceled the natural gas broker/marketer licenses of 4 brokers for what the PUC determined was: (1) failing to pay either their annual or supplemental PUC fees through 2025, or (2) failing to file an annual report.

Click for More

New York PSC Show Cause Order To ESCO Notably Omits Prior DPS Staff Allegation That Rewards Program For Customer Loyalty Violates UBP

New York PSC Issues Show Cause Orders To Two ESCOs

The New York PSC has issued an order to show cause to Median Energy Corp., directing Median to show why its ESCO eligibility should not be revoked or why other consequences should not be imposed, as Department of Public Service Staff has alleged, among other violations, that Median allegedly offered…

Click for More

Texas PUC Staff Recommend Dismissal Of Customer Complaint Against REP, Which Alleges Misrepresentation By CSR During Prior Enrollment After Later Sought Switch To New Customer Plan Was Initially Denied, Due To Terms Of Service Provision Stating Agents Do Not Have Binding Authority To Modify The Contract

In a statement of position, Staff of the Texas PUC have recommended dismissal of a formal customer complaint against Reliant Energy Retail Services, LLC ("Reliant") in which the complainant alleges, among other things, misrepresentation due to the alleged statement by a Reliant customer service…

Click for More

Enforcement, Complaints & Compliance News | EnergyChoiceMatters.com