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Enforcement, Complaints & Compliance

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Enforcement Staff Tells Retail Suppliers That All Marketing Practices Should Be Brought Into Compliance "Immediately" In Light Of Recent Ruling On Entities Not Permitted To Enroll Customers

The Office of Education, Outreach, and Enforcement (EOE) of the Connecticut PURA issued direction to all retail suppliers and aggregators that suppliers and aggregators should "immediately" bring their marketing into compliance with PURA's March 30 ruling which held that only entities licensed as…

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Retail Supplier Says Its Contract Met Requirements In Rules; Alleges PSC Staff Complaint Relies On "Naming Convention" In Alleging Contracts Not Valid

Retail Supplier Says It Won't Resume Door-to-Door Marketing; Had Voluntarily Ceased All Marketing In State Prior To PSC Staff Complaint

Greenlight Energy, Inc. filed a response to a show cause order issued by the Maryland PSC and answer to a Staff complaint which had alleged that Greenlight was, "committing fraud and engaging in deceptive practices," among other alleged violations

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Texas PUC Staff Recommend $1.74 Million Penalty Against TDU For Alleged Violations Of Customer Metering & Billing Practices

Staff Alleges TDUs' Prolonged Estimated Meter Reads Create A "Potential Economic Hazard" For Retail Providers From "Unpredictable And Unreliable Billing"

The Public Utility Commission of Texas said in a news release today that, "The Public Utility Commission of Texas’ (PUCT) Division of Compliance and Enforcement (DICE) today is recommending the Commission impose an administrative penalty of $1,747,400 for violations relating to Texas-New Mexico…

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Regulator's Staff Seek $1.5 Million Fine Against Retail Supplier

The Office of Education, Outreach, & Enforcement (EOE) of the Connecticut Public Utilities Regulatory Authority’s requested that the Authority issue a Notice of Violation and Assessment of Civil Penalty against Xoom Energy Connecticut, LLC, in which EOE seeks a civil penalty of $1,500,000, and…

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Texas REPs To Pay $193,000 & Contribute $120,000 To Payment Assistance To Resolve Alleged Violations Resulting From Alleged Disconnections During Term Of Second COVID Relief Program

Direct Energy, LP, CPL Retail Energy L.P., and First Choice Power, LLC (collectively, Companies) would collectively pay a $193,200 penalty, and would collectively contribute $120,750 to Direct Energy's bill payment assistance program, under a settlement with Texas PUC Staff to resolve alleged…

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Texas QSE To Pay $50,000 Under Settlement With PUC Staff

CPS Energy would pay $50,000 under a settlement agreement with Staff of the Public Utility Commission of Texas to resolve alleged violations of, ERCOT Nodal Protocols § 8.1.1.4.2(1)(a), and ERCOT Operating Guide § 7.1.2(1)(j), "relating to CPS's alleged failure to respond to three Responsive Reserve…

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Commissioner To Retail Suppliers: "Clean Up Your Act, Or Things Will Change Dramatically"

PSC Chair Encourages People's Counsel To File Complaints Against Retail Suppliers Supplier Complaints For Feb. Said To Be On Record Pace Chair Says He Did Not Receive Renewal Notice From Supplier

Continuing an ongoing dialogue on retail energy during recent administrative meetings, Maryland PSC Commissioner Anthony O’Donnell fired a "shot across the bow" of retail suppliers, and warned, "Clean up your act, industry, or things will change dramatically."

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Enforcement, Complaints & Compliance News (Page 14) | EnergyChoiceMatters.com