April 20, 2022
Regulator Opens Investigation Of Retail Supplier Over Alleged Slamming, Staff Sought $120,000 Forfeiture
A PUC voted to open an investigation of…
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Enforcement, Complaints & Compliance
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April 20, 2022
Statement from Atlantic Energy on Recent Connecticut Settlement
Atlantic Energy MA, LLC provided the following statement concerning a recent settlement in Connecticut that EnergyChoiceMatters.com first reported on April 19
April 19, 2022
Retail Supplier To Exit State's Residential Market, Return Customers To Default Service, Under Settlement
A retail energy supplier would exit a state's residential electric market under a settlement with…
April 15, 2022
New York PSC Reinstates ESCO's Ability To Enroll Residential Customers Subject To "One Strike" Probation, Limits On Marketing Channels
The New York PSC reinstated the ability of…
April 14, 2022
Pa. PUC Denies Complaint From Retail Suppliers Seeking To Void Utility's $5 Million Cybersecurity Insurance Requirement
Affirming an ALJ's initial decision, the Pennsylvania PUC denied a complaint brought by a group of retail suppliers (NGSs) against…
April 14, 2022
Pa. PUC Denies Retail Suppliers' Rehearing Request On Order Allowing Electric Utilities To Use On-Bill Billing For Their "Own" Non-Utility Services
The Pennsylvania PUC denied reconsideration of its recent order that had found that the use of "on-bill billing" by the FirstEnergy Pennsylvania electric utilities (the EDCs) for their own non-commodity goods and services, while not offering the same on-bill billing service for the non-commodity goods and services offered by retail suppliers, is not unreasonably discriminatory in violation of the Public Utility Code, 66 Pa. C.S. §§ 101, et seq.
April 8, 2022
Retail Supplier To Pay $1 Million, Permanently Exit State's Market Under Settlement
Supplier's Customers To Be Dropped To Default Service
Settlement opposed by AG, OCC
April 6, 2022
Retail Supplier To Exit State's Market, Pay Forfeiture Under Settlement With PUC Staff
A retail supplier has entered into a settlement with…
March 30, 2022
Retail Supplier To Pay $4.7 Million Under Settlement Approved By FERC
A retail energy supplier is to pay $4.7 million under a stipulation approved by FERC
March 23, 2022
Retail Supplier Agrees To $16,000 Forfeiture Under Settlement With PUC Staff; Alleged Violations Stem From Sales Call To PUC Staff Member
A retail energy supplier has agreed to a forfeiture of $16,000 under a settlement with…
March 22, 2022
Retail Supplier Enters Settlement Agreement With Regulator's Staff
A retail energy supplier has entered into a settlement agreement with…
March 18, 2022
Proposed Order Would Require Retail Supplier To Provide "All Terms And Conditions" During Telephone Solicitations
Proposed Order Would Require Supplier To Ensure Mailers Include "All Material Terms And Conditions"
A PSC judge has issued a proposed order in a complaint case against…
March 16, 2022
New York PSC Denies ESCO's Mass Market Eligibility Application, Forces ESCO To Cease Service To 5,000 Customers
Also Issues Show Cause Orders To Three ESCOs
The New York State Public Service Commission (Commission) today took action regarding four energy service companies, or ESCOs, operating in New York for that the PSC stated in a news release was, "failing to abide by New York’s strict rules and regulations to protect energy consumers"
March 11, 2022
Update On REP Certificate Revocation Proceeding For Texas Retail Provider
On March 11, Staff of the Public Utility Commission of Texas requested to withdraw, without prejudice, Staff's petition to revoke the retail electric provider certificate of…
March 4, 2022
New York Attorney General Files Suit Against Retail Supplier, Seeking Penalties, Restitution
New York Attorney General (AG) Letitia James recently filed a lawsuit against…
March 2, 2022
Retail Provider To Pay $60,000 Under Settlement With Texas PUC Staff
A Texas retail electric provider would pay $60,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve…
February 28, 2022
Retail Supplier Withdraws Complaint At PUC Which Had Alleged Misrepresentation By Competitor
Two retail suppliers have reached a settlement concerning a complaint
February 28, 2022
Alleging Utility Billing, EDI System Errors, Retail Supplier Petitions PSC To Order Utility To Disgorge Service Fees, POR Discounts Paid By Supplier
A retail energy supplier filed a petition with…
February 25, 2022
PUC Chair Reminds Retail Suppliers Of Compliance Obligation With State & Federal Telemarketing Rules
In discussing the dismissal of a complaint against a retail energy supplier, a PUC Chairman reminded suppliers of their obligations to comply with state and federal telemarketing rules.
February 24, 2022
PUC Denies Utility's Proposed Conditions Sought To Be Imposed On Retail Supplier Through Modified Settlement
The Pennsylvania PUC approved without modification a settlement between…
February 24, 2022
PUC Approves Settlement Under Which Retail Supplier Will Pay $156,000 To Resolve Alleged Unauthorized Enrollments From In-Store Marketing, Use Of ECL
The Pennsylvania PUC approved without substantive modification a settlement between…
February 18, 2022
New York PSC Issues Show Cause Orders To Two ESCOs
The New York PSC issued separate show cause orders to…
February 16, 2022
Retail Supplier Would Pay $20,000 Under Settlement Related To Enrollments
Has Returned A Handful Of Customers To Default Service After Audit Of Enrollments
A retail energy supplier would agree to a forfeiture of $20,000 under a settlement with…
February 10, 2022
Regulator Issues Notice Of Violation That Would Require Retail Supplier To Provide Restitution To Customers Dropped To Default Service Who Were Paying Rates Lower Than SOS
The Connecticut PURA formally issued a Notice of Violation and Assessment of Civil Penalty (NOV) against Sunwave Gas & Power Connecticut Inc. (Sunwave or Company) which would order Sunwave to pay restitution to all customers returned to standard service whose contracts were for rates less than…
February 7, 2022
Regulator's Staff Seeks Restitution, From Retail Supplier, For Supplier's Customers Dropped To Default Service Who Were Paying Rates Lower Than SOS
The Office of Education, Outreach, and Enforcement (EOE) of the Public Utilities Regulatory Authority (Authority or PURA) sought that PURA issue a Notice of Violation and Assessment of Civil Penalty (NOV) against Sunwave Gas & Power CT, Inc. (Sunwave or Company), and sought an order that would…