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July 27, 2020
Verde Energy USA, Inc. would pay $1 million and extend a moratorium on in-person marketing and telemarketing in Pennsylvania for six months under a settlement with the Pennsylvania PUC's Bureau of Investigation and Enforcement ('I&E') to resolve alleged instances of slamming and alleged misleading…
July 22, 2020
Reliant Energy Retail Services, LLC would pay $100,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of 16 Texas Administrative Code (TAC) § 25.474, concerning Reliant's alleged failure to maintain and produce authorization of verification, as…
July 17, 2020
Spark Energy, LLC and the Connecticut Office of the Attorney General (AG) have entered into an agreed consent judgment under which Spark is to pay restitution to approximately 559 customers which the AG alleges were enrolled between January 1, 2016 through June 20, 2017, "as a result of an illegal…
July 16, 2020
FERC denied a complaint filed by Liberty Power Holdings LLC (Liberty) against Eversource Energy Company (Eversource) and ISO New England Inc. (ISO-NE) in which Liberty alleged that ISO-NE inappropriately refused to correct a billing error that arose from Eversource’s reporting to ISO-NE load…
July 15, 2020
The Public Utilities Commission of Ohio approved a stipulation between Tomorrow Energy Corporation and PUCO Staff under which Tomorrow Energy agrees to a forfeiture of $126,000 to resolve certain alleged violations related to the enrollment process
July 15, 2020
The Public Utilities Commission of Ohio directed SFE Energy Ohio, Inc. and Statewise Energy Ohio, LLC, to cease (1) all residential marketing and new enrollments of residential gas and electric customers, and (2) all door-to-door marketing to small commercial and mercantile gas and electric…
July 1, 2020
The Public Utilities Commission of Ohio initiated an investigation of the marketing, sales, and enrollment practices of SFE Energy Ohio, Inc. (SFE Energy) and Statewise Energy Ohio, LLC (Statewise), following allegations from PUCO Staff, which were first reported yesterday, that video shows an agent…
July 1, 2020
The Public Utilities Commission of Ohio adopted without modification a stipulation between Provision Power and Gas, LLC d/b/a Quake Energy and PUCO Staff under which Provision Power and Gas has agreed to a forfeiture of $100,000 to resolve alleged violations contained in a Notice of Probable…
June 30, 2020
Suppliers Terminate Relationship With Agent & Suspend Vendor; Say Suppliers' Protocols Not Followed
June 25, 2020
6/25: Texas Retail Electric Provider To Pay $30,000 Under Settlement With PUC Staff
The Texas PUC on Aug. 27 approved the settlement discussed below without modification
June 12, 2020
The New York PSC issued an order to Northeastern Energy Corporation ("Northeastern") directing Northeastern to show cause why its eligibility to act as an ESCO in New York State should not be revoked, or, alternatively, why other consequences should not be imposed, as a result of a Notice of…
June 12, 2020
The New York PSC ordered Marathon Power LLC d/b/a Marathon Energy to re-rate fixed price customers who experienced an increased rate when Marathon changed rates as a result of a change in the peak hour used to calculate a customer's ICAP tag, as the PSC found that such a rate change did not qualify…
June 5, 2020
The Maryland Office of People’s Counsel (OPC) petitioned the Maryland PSC to issue an order directing SunSea Energy, LLC to, among other things, cease telephone solicitations in Maryland and to show cause and answer various alleged violations of consumer protection regulations
June 2, 2020
In a stipulation with Staff of the Public Utilities Commission of Ohio, Provision Power And Gas, LLC d/b/a Quake Energy has agreed to a forfeiture of $100,000, upon approval of the stipulation, to resolve alleged violations contained in a Notice of Probable Non-Compliance dated January 13, 2020
June 1, 2020
The Environmental Law & Policy Center (ELPC) has filed a formal complaint at the Illinois Commerce Commission against CleanChoice Energy, Inc. (CleanChoice), alleging violations of Part 412 of the Illinois Commerce Commission’s regulations, the Public Utilities Act, and the Consumer Fraud and…
May 29, 2020
Regulator Says Supplier's Actions Harmed Retail Market, Competitors
Updated: Details from the dissent of Commissioners Bocanegra and Oliva has been added in the story below
May 26, 2020
UtiliSave, L.L.C. ('UtiliSave') submitted a petition for a declaratory ruling to the New York PSC seeking affirmation the ESCOs may not pass-through ZEC costs to customers on fixed rate contracts unless, among other things, the customer disclosure statement indicated the potential of an exercise of…
May 20, 2020
Settlement Resolves Alleged Pattern Of Deceptive Behavior From Agents Representing The Supplier
The Public Utilities Commission of Ohio adopted a settlement agreement between Median Energy Corp. and PUCO Staff, under which Median Energy Corp. has agreed to a forfeiture of $30,000 to resolve all of the issues alleged by Staff in a Notice of Probable Non-Compliance dated November 18, 2019…
May 18, 2020
Retail electric provider Axon Power & Gas, LLC, which has been subject to default under a TDU tariff, said in a status update with the Texas PUC that Axon, "has completed payment to three of the four TDUs."
May 8, 2020
Consumer Counsel Seeks Sanctions Against Retail Supplier
Palmco Energy and Palmco Power have filed a complaint with the Supreme Court of Ohio seeking a writ of prohibition against the Public Utilities Commission of Ohio, as Palmco alleges that PUCO exceeded its authority in opening a second investigation of Palmco and that PUCO lacks jurisdiction to…
May 5, 2020
The Delegated Commissioner of the Massachusetts Department of Public Utilities has issued a Notice of Probable Violation (NOPV) to Palmco Power MA, LLC d/b/a Indra Energy, alleging, among other things, that Indra Energy, "has obstructed the Department’s review of a consumer complaint," and "provided…
May 4, 2020
The Connecticut PURA has recently opened investigations into three retail electric suppliers, and has referred the matters to its Prosecutorial Unit for investigation and potential settlement discussions, rather than issuing a Notice of Violation at this time
April 30, 2020
An Attorney Examiner at the Public Utilities Commission of Ohio issued a schedule allowing intervenors to file supplemental comments on a report from a consultant retained by PUCO concerning a compliance audit of the FirstEnergy Operating Companies (including the FirstEnergy Ohio regulated utilities…
April 24, 2020
Delegated Commissioner Alleges Supplier, "Altered Telephone Recordings"
The Delegated Commissioner of the Massachusetts Department of Public Utilities ('Department') issued an attached Notice of Probable Violation ('NOPV') to Mega Energy of New England, LLC for the purpose of initiating a formal proceeding into the telemarketing practices of Mega Energy of New England…
April 23, 2020
DPS Staff Have Alleged Underlying Issue Represents An "Anticipated Market Fluctuation" Not Eligible As Change-in-Law
