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Enforcement, Complaints & Compliance

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Texas PUC Enforcement Staff Seek Revocation Of Market Participant's PGC Registration & Temporary Ban, Due To Alleged Ownership By Chinese National At Time Of Registration, In Alleged Violation Of State's Infrastructure Protection Act, & Alleged Submission Of False Information

The Division of Compliance and Enforcement (DICE) of the Public Utility Commission of Texas (Commission) reported that DICE, "investigated Meadow Park ESS Assets, LLC (Meadow Park) for violations related to its compliance with Electric Reliability Council of Texas (ERCOT) Nodal Protocols and the…

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New York PSC Issues Show Cause Order To ESCO

The New York PSC issued a show cause order to Mpower Energy LLC ("Mpower") directing that Mpower Energy LLC demonstrate why its eligibility as an ESCO should not be revoked, or why other consequences should not be imposed, due to allegations that Mpower Energy LLC allegedly enrolled certain…

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PSC Revokes Licenses Of 26 Retail Suppliers, Brokers

As of publication time on April 24, 2026, the District Of Columbia PSC posted written orders revoking the licenses of 26 retail energy suppliers and brokers for failure to reply to previously issued show cause orders concerning either: failure to respond to PSC assessment surveys, failure to respond…

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Texas State Office of Administrative Hearings Is Abating Retail Provider Complaint Cases, Citing Resource Limitations Combined With "Unanticipated Increases In Referrals" From Texas PUC

The Texas State Office of Administrative Hearings (SOAH) recently issued a standing order abating electricity consumer complaint cases referred to SOAH from the Public Utility Commission of Texas, citing, among other things, "current resource limitations combined with unanticipated increases in…

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Texas QSE To Pay $375,000 Under Settlement With PUC Staff

The City of Garland d/b/a Garland Power and Light System would pay $375,000 under a settlement with Texas PUC Staff to resolve alleged violations of Electric Reliability Council of Texas, Inc. (ERCOT) Nodal Protocols §§ 8.1.1.3(3) and 8.1.1.4.3(3)(a), (b), governing various obligations related to…

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Texas PUC ALJs Are Newly Informing Formal Complainants Against REPs Of Ability To Refer Matter To PUC's Enforcement Division, Rather Than Proceeding With The Complainant Prosecuting The Matter

Texas PUC ALJs have recently begun informing complainants filing formal complaints at the Texas PUC, including complaints against retail electric providers, of the option to request that the alleged behavior be investigated by the PUC's Division of Compliance and Enforcement (DICE), rather than the…

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