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March 2, 2026
Illinois Attorney General Kwame Raoul today announced the Top 10 consumer complaints that the AG's office received last year
February 27, 2026
This story has been updated based on filings from BKV Energy on March 5 in which BKV Energy stated that BKV Energy released the switch hold on complainant's account on February 24, 2026 pursuant to the Temporary Restraining Order as ordered by the Harris County District Court, which BKV said was two…
February 27, 2026
An initial decision has been issued by a Pennsylvania PUC ALJ in a complaint proceeding against a retail electric supplier which had the potential to impact all fixed rate retail energy contracts in Pennsylvania
February 25, 2026
EDP Renewables North America LLC (EDPR) would pay $199,000 under a settlement with Staff of the Texas PUC to resolve alleged violations of ERCOT Nodal Protocols §§ 3.15(4)(d) and 6.5.7.7(5), related to voltage support service (VSS).
February 24, 2026
The Supreme Court of Ohio has found that the PUC of Ohio failed to support PUCO's forfeiture decision which had directed that RPA Energy pay a $1.44 million forfeiture related to various marketing violations
February 20, 2026
The Texas PUC issued a written order following its determination and vote at the January 15 open meeting which, as previously reported by EnergyChoiceMatters.com , held that a formal complaint filed against a retail electric provider does not require that the complainant must be a current customer…
February 19, 2026
The Pennsylvania PUC revoked the retail electric supplier license of Astral Energy, LLC for what the PUC found to be Astral's non-compliance with the Commission’s financial security requirements, annual fee requirements, and AEPS Act regulations.
January 30, 2026
The retail electric provider certificate of Declaration Energy, LLC would be revoked under a settlement between Declaration and Staff of the Public Utility Commission of Texas to resolve allegations that, "Declaration committed a significant violation of Commission rules under 16 TAC §§ 25.107(k)(7)…
January 29, 2026
The Maryland PSC granted United American Marketing Corp. an electric broker license conditioned upon the payment of a civil penalty in the amount of $3,067.36
January 29, 2026
The Pennsylvania PUC on January 29 issued a tentative order proposing to revoke the licenses of a retail electric supplier and several electric brokers for alleged failure to file proof of security in the format approved by the PUC.
January 26, 2026
The New York PSC issued an order to show cause to Verde Energy USA New York, LLC (Verde) directing Verde to demonstrate why the PSC should not revoke Verde's eligibility to operate as an ESCO, or impose other consequences, as a result of alleged violations, as alleged by Department of Public Service…
January 15, 2026
During a discussion at today's open meeting, the Texas PUC Commissioners agreed that a formal complaint filed against a retail electric provider does not require that the complainant must be a current customer of the REP at the time of the complaint filing, and does not require that the alleged…
January 14, 2026
Texas PUC Chair Thomas Gleeson and Commissioner Courtney Hjaltman have filed separate memos in advance of tomorrow's open meeting setting forth their views on the appeal, by a retail electric provider, of an ALJ's order which denied the REP's motion to dismiss a formal customer complaint filed at…
January 14, 2026
In response to a motion filed by a customer who has filed a pro se formal complaint at the Texas PUC, BKV-BPP Retail LLC alleged that, "BKV Energy also notes that many of the allegations contained in both this motion and many of Mr. Sorrells's [complainant] other motions are inaccurate and appear to…
January 8, 2026
The Texas REP Coalition, in an amicus filing, asked the Texas PUC to not apply recent precedent governing the dismissal (and non-dismissal) of complaints against monopoly delivery utilities to complaints filed against competitive retail electric providers, as the Texas REP Coalition cited unique…
December 24, 2025
The New York PSC, in a rehearing order "confirming" the revocation of the ESCO eligibility of Polaris Power Services LLC, said that Polaris misinterpreted the PSC's "Aggregation Rule", which sets forth the circumstances under which ESCO service to a meter, that would normally be classified as mass…
December 23, 2025
A Texas PUC ALJ has modified a prior interim order which had ordered BKV-BPP Retail LLC to reconnect service to a customer who filed a formal complaint against the REP
December 19, 2025
Pulse Power, LLC would pay $57,766 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of 16 Texas Administrative Code (TAC) § 25.479(b)(1), related to the frequency and delivery of bills
December 19, 2025
BKV-BPP Retail LLC has appealed an interim order from a Texas PUC Administrative Law Judge which had ordered the reconnection of service to a customer which had filed a formal complaint against the REP, as BKV-BPP Retail said that the order is inconsistent with the applicable rule
December 19, 2025
Includes $5 Million Payment To Retail Energy Trade Group
The FirstEnergy Ohio utilities have agreed that neither they nor any affiliates will offer competitive retail electric service in Ohio for a period of five years, under a settlement with major stakeholders
December 17, 2025
EIF Channelview Retail Energy, LLC, an Option 2 retail electric provider, would pay $10,000 under a settlement with Staff of the Texas PUC to resolve alleged violations of 16 Texas Administrative Code (TAC) §§ 25.53(c)(1) and (c)(3), related to the filing of a required Emergency Operations Plan (EOP…
December 10, 2025
ENGIE Energy Marketing NA, Inc. (EEMNA) would pay $90,000 under a settlement agreement with Staff of the Texas PUC to resolve alleged violations of 16 Texas Administrative Code (TAC) §25.507(d)(6) and ERCOT Nodal Protocols §§ 8.1.3.2 and 8.1.3.1.4, related to emergency response service (ERS).
December 4, 2025
The Pennsylvania PUC has revoked the electric generation supplier license of Energo Power & Gas LLC d/b/a Marathon Energy, rather than granting the voluntary relinquishment of the EGS license as requested by Energo
December 3, 2025
The PUC of Ohio approved without modification the separate settlements listed below:
November 19, 2025
PUCO Finds CRES Competitors Were Harmed By FirstEnergy Ohio EDCs' Warm Transfers, Consolidated Billing For Products Business
