HomeNews By CategoryEnforcement, Complaints & Compliance
Narrow these results by state, topic, company or docket — filters stack, and every story shown carries all of them.
June 5, 2019
The Connecticut PURA has ruled on a motion from Liberty Power Holdings, LLC for PURA to recognize for RPS compliance RECs that Liberty had inadvertently-retired, with PURA giving the company the option to pay a penalty of 12.5% of the full ACP in order to use the inadvertently-retired RECs
June 4, 2019
PUCO Staff's October 2018 notice of probable non-compliance to Great American Power, LLC has been made public, disclosing more details on allegations which led to the stipulation first reported yesterday (see original story below)
June 3, 2019
PUCO Staff's October 2018 notice of probable non-compliance to Great American Power, LLC has been made public, disclosing more details on allegations which led to the stipulation first reported yesterday (see original story below)
May 31, 2019
Quest Distributors, LLC (Quest) would pay $20,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of 16 Texas Administrative Code (TAC) § 25.107(f)(2)(B), concerning protection of customer deposits and (i)(3), concerning requirements for…
May 30, 2019
A draft decision from the Connecticut PURA would impose a $1.5 million fine on Liberty Holdings, LLC [sic] ("Liberty" or "Company") and prohibit Liberty from accepting new residential customers and/or marketing to residential customers via any means other than online enrollments for six months, as…
May 21, 2019
Ohio Power Company (AEP Ohio) has withdrawn a complaint filed at the Public Utilities Commission of Ohio concerning alleged misrepresentations in the retail energy market, which had originally named as respondents "Energy Advisors", described by AEP Ohio as an Ohio-based LLC with its principal place…
May 21, 2019
The Maryland PSC granted Light Star Energy Group, LLC an electric broker license to serve residential, commercial and industrial customers in all service areas. In doing so, the Commission directed Light Star Energy Group, LLC to pay a civil penalty to the Commission in the amount of $1,000 for…
May 17, 2019
Urges Suppliers: If You See Bad Behavior, "Call It Out"
During a panel at DNV GL's Energy Executive Forum, Matt White, General Counsel at IGS Energy and President of the Retail Energy Supply Association, said that regulators have not enforced retail energy rules vigorously enough, and that banning one or two suppliers for violations would shut any…
May 15, 2019
Staff of the Maryland PSC, in separately filed complaints, have requested that the Commission issue show cause orders to three retail suppliers alleging instances of slamming and misleading statements
May 13, 2019
Staff of the Public Service Commission of Maryland ("Staff") filed a complaint pursuant to Section 20.07.03 of the Code of Maryland Regulations ("COMAR") requesting that the Commission issue an order directing that Smart One Energy, LLC ("Smart One") show cause why its license to provide natural gas…
May 13, 2019
Staff of the Public Service Commission of Maryland ("Staff") filed a complaint pursuant to Section 20.07.03 of the Code of Maryland Regulations ("COMAR") requesting that the Commission issue an order directing that SmartEnergy Holdings d/b/a SmartEnergy ("SmartEnergy") show cause why its license to…
May 8, 2019
In seeking stay of a procedural schedule in a Public Utilities Commission of Ohio investigation proceeding, Verde Energy USA Ohio, LLC stated that it has voluntarily agreed to immediately take steps to cease marketing retail electricity and gas to Ohio residents and cease enrolling new retail…
May 2, 2019
The Public Utilities Commission of Ohio has approved without modification separate settlements between PUCO Staff and Ambit Northeast, LLC, and between PUCO Staff and Switch Energy, LLC, to resolve previously reported Notices of Probable Non-Compliance issued by Staff
May 2, 2019
Interstate Gas Supply, Inc. moved to intervene in a recently opened proceeding at the Public Utilities Commission of Ohio concerning alleged violations of various marketing rules by Verde Energy USA Ohio, LLC
May 1, 2019
Imposes $1.5 Million Civil Penalty On Retail Supplier
The Connecticut PURA issued a final order imposing on Direct Energy Services, LLC a civil penalty in the amount of one million five hundred thousand dollars ($1,500,000) for violations of Conn. Gen. Stat. §§ 16-245, 16-245o, 16-245s, and 42-110b
May 1, 2019
Energy Advisors LLC of Cincinnati, Ohio said that a complaint filed by AEP Ohio against the company identified the wrong company as the company engaged in the alleged behavior leading to the complaint, and denied all of the allegations in the complaint
April 29, 2019
Golden Spread Electric Cooperative, Inc. would pay $25,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of 16 Texas Administrative Code (TAC) § 25.503(f)(2), concerning alleged failure to adhere to Electric Reliability Council of Texas (ERCOT)…
April 24, 2019
In substantially similar motions to intervene in recently opened and separate PUCO investigations of PALMco Power OH, LLC d/b/a Indra Energy (PALMco) and Verde Energy USA Ohio, LLC the Office of the Ohio Consumers’ Counsel requested that the Public Utility Commission of Ohio suspend or rescind each…
April 24, 2019
--- Would Require Filed Plans To Conform To Latest Directives
The Connecticut PURA issued a "draft interim decision" which would establish further parameters and requirements for amnesty plans filed by retail electric suppliers.
April 24, 2019
Stream SPE, Ltd. would pay $85,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations of Texas Administrative Code (TAC) § 25.480, relating to Bill Payment and Adjustments and the alleged imposition of improper switch-holds
April 19, 2019
The Lower Colorado River Authority (LCRA) would pay $50,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve Staff's investigation of LCRA for alleged violations of Electric Reliability Council of Texas Nodal Protocols § 6.5.7.5, relating to ancillary services…
April 17, 2019
The Public Utilities Commission of Ohio opened an investigation of PALMco Power OH, LLC d/b/a Indra Energy (PALMco) after Staff of the Public Utilities Commission of Ohio alleged that PALMco has engaged in misleading and deceptive practices.
April 17, 2019
The Public Utilities Commission of Ohio opened an investigation of Verde Energy USA Ohio, LLC's compliance with various market rules, as Staff alleged that the company engaged in misleading and deceptive practices
April 16, 2019
Asks That Any Contracts With Customers Be Rescinded Seeks To Ban Company From Market
Ohio Power Company ("AEP Ohio" or the "Company") filed a complaint against Energy Advisors ("Respondent") alleging that Energy Advisors, "is not certified as an 'electric services company' under R.C. 4928.01, but it engages in activities that include arranging for the supply of competitive retail…
April 12, 2019
The Connecticut PURA issued a proposed decision under which PURA would determine that a pre-recorded telemarketing message used by an agent of Spark Energy, LLC violated certain statutes, and under which PURA would impose a civil penalty in the amount of $750,000 on Spark Energy
