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Enforcement, Complaints & Compliance

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Retail Supplier To Pay $13,500 Under Settlement With PUC Staff

Great American Power, LLC would pay $13,500 under a settlement with the Bureau of Investigation and Enforcement (I&E) of the Pennsylvania Public Utility Commission to resolve allegations that certain third-party agents marketing on behalf of the company did not comply in certain instances with local…

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Pa. PUC Orders Higher Fine On Retail Supplier Versus Amount Agreed Under Settlement With Staff

PUC Chair: Must Make "Abundantly Clear" To Suppliers That Door-to-Door Compliance Required

The Pennsylvania PUC voted to issue an order modifying a settlement agreement between Vista Energy Marketing, L.P. and the PUC's Bureau of Investigation and Enforcement (I&E) which had been entered into to resolve allegations that a vendor's agent conducted door-to-door sales on behalf of Vista…

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Texas QSE To Pay $8,500 Under Settlement With PUC Staff

Power Generation Services, Inc. (PGS) would pay $8,500 under a settlement with Staff of the Public Utility Commission of Texas for alleged violations of Electric Reliability Council of Texas (ERCOT) Protocols § 8.1.3.3.1, related to Suspension of Qualification of Non-Weather-Sensitive Emergency…

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Draft Decision Would Prohibit Retail Supplier From Enrolling New Customers For Six Months

Draft Would Fine Supplier $1.5 Million Draft Addresses Sales/Marketing Language Used By Agents Also Interprets Use of "Cost Recovery Fees" For Non-Commodity Products

The Connecticut PURA today issued a draft decision under which Direct Energy Services, LLC would be assessed a civil penalty in the amount of one million five hundred thousand dollars ($1,500,000) for what the draft concludes are violations of Conn. Gen. Stat. §§ 16-245, 16-245o, 16-245s, and…

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Appeals Court Rules in Favor of Retail Supplier in Variable-Rate Class Action

Court Backs "Quotidian" Pricing Practices Court Says Deregulation Not Meant To Replace Regulator's Oversight With After-The-Fact Review By Courts

Direct Energy announced that, on Monday, February 4, 2019, the United States Court of Appeals for the Second Circuit issued an opinion, "affirming dismissal of a class action alleging that Direct Energy overcharged variable-rate electricity customers in Connecticut and Massachusetts."

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