February 5, 2018
Work Group Leader Proposal Recommends Making Suppliers Responsible For Agent Actions Only For Residential Service Would Change Door-to-Door Rules To Make Them Applicable Only To Residential Service
The Maryland PSC recently issued a letter order extending a waiver of the requirement that electric and natural gas suppliers perform background checks on door-to-door agents
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January 22, 2018
The New York PSC has adopted an order with changes to the Uniform Business Practices that now require ESCOs, for residential and small non-residential customers, to conduct, "an independent third party verification," for any sale resulting from a scheduled appointment, in addition to door-to-door…
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December 15, 2017
The Pennsylvania Public Utility Commission (PUC) will host a day-long Residential Supplier Workshop on Wednesday, January 31, 2018, in Harrisburg, Pennsylvania.
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December 8, 2017
Pennsylvania PUC Issues "Reminder", Guidance To Retail Suppliers On Sales & Marketing Rules PUC "Urges" All Suppliers To Review Practices For Consistency With Guidance
Guidance Prompted By Recent Marketing Practices That Have Come To PUC's Attention
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December 7, 2017
Retail Suppliers Must Disclose EGS’s "Specific" Prescribed Variable Pricing Methodology, PUC Proposes PUC Would Prohibit Termination Fees After Renewal Notice Sent Disclosure Statement Would Now List Right Of Rescission
The Pennsylvania PUC proposed today a host of changes to the retail electric marketing and disclosure standards
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December 7, 2017
The Illinois Commerce Commission has opened a new rulemaking proceeding to address the service obligations, sales and marketing practices of Alternative Gas Suppliers
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December 5, 2017
Volterra Energy Holdings LLC (VEH) announced the launch of a new Texas retail electric brand: Volterra Energy.
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November 28, 2017
Star Energy Partners LLC petitioned the Public Utilities Commission of Ohio for a partial waiver of certain requirements set forth in Ohio Admin. Code 4901:1-21-06 with respect to third-party verifications (TPVs) that are required for door-to-door sales, with Star Energy Partners requesting that the…
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November 17, 2017
Several retail natural gas suppliers have petitioned the Public Utilities Commission of Ohio for a waiver of the requirement to obtain third-party verification for all telesales.
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October 19, 2017
Making modifications required by the Illinois Joint Committee on Administrative Rules (JCAR), the Illinois Commerce Commission adopted new rules governing retail electric supplier marketing.
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October 19, 2017
Requires DER To Obtain Customer Consent Adopts Standard Disclosure Requires Mass Market DER Registration With PSC
The New York PSC adopted several customer protections and rules governing the marketing and sale of distributed energy resources (DER), via a set of uniform business practices
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October 17, 2017
Asks Whether Door-to-Door Marketing Should Be Banned Asks Whether Use Of Third-Parties For Marketing Should be Banned Asks Whether New Customer Protections Should Apply To Small C&I Customers
The Maine PUC has opened an inquiry into transparency and marketing practices in the electricity supply market
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October 12, 2017
The Michigan Agency for Energy (MAE) has urged 4,500 former Energy America customers who may have signed up for service in 1998, "to check their bills to see if they are now being charged by Direct Energy Services as their natural gas supplier."
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October 11, 2017
Georgia Natural Gas announced the launch of a Refer a Friend program
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September 22, 2017
Gas South announced that the City of Milton, Georgia is partnering with Gas South to provide residents and businesses a two cent per therm discount on any rate plan.
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September 13, 2017
Mandatory Telephone Call To Customers About Renewals Also Rejected "Written" Notice For 20% Variable Rate Increases Adopted
The Illinois Joint Committee on Administrative Rules (JCAR) largely approved revisions to the retail electricity marketing rules as approved by the Illinois Commerce Commission in a second notice, but ordered several key revisions, including the elimination of double verification for in-person sales…
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August 11, 2017
Retail Store Sales Could Account For 500,000 New Customers Annually
Just Energy announced that it is selling retail energy and related services within 42 Sam's Clubs in various states
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July 21, 2017
Suppliers Must Tell Variable Rate Customers That "Price" Will Not Be Known Until Bill Issued, But Suppliers Required To Post Online All Variable Rates 5 Days Before Effective
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July 20, 2017
The New Hampshire PUC has extended the rescission period for retail electric sales, with certain marketing channels subject to even longer rescission period
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July 20, 2017
Adopts Requirements For Door-to-Door Sales Proposed Telemarketing Restrictions Changed (Cellular Prohibition Changed)
The New Hampshire PUC has adopted final revisions, for legislative review, concerning retail electric marketing rules and has dropped an earlier proposal for a complete prohibition on door-to-door electricity marketing.
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July 5, 2017
The XOOM Energy family of energy retail companies announced a new partnership with the Corpus Christi Hooks, a minor league baseball team of the Texas League and the Double-A affiliate of Major League Baseball’s Houston Astros.
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June 29, 2017
The Massachusetts DPU has issued a revised proposal governing the notice and conduct of door-to-door electricity sales.
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June 9, 2017
People's Counsel Has Been Enforcing Own Interpretation Requiring Written Signature For Telephonic Sales, In Addressing Complaints
The District of Columbia PSC issued an order concerning retail electric contract authorizations which, "clarifies that only in written contracts between customers and suppliers are written signatures required from customers."
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June 7, 2017
State Proposes Specific Requirements for TPVs
The Connecticut PURA has released for comment draft changes to the electric supplier marketing standards.
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June 5, 2017
Denies Exemption Language Sought By Utility Affiliate
The Illinois ICC has issued a second notice order to adopt a host of new retail electric marketing rules, including a prohibition on the use of a utility name (where deceptive) and logo by retail electric suppliers
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