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June 2, 2017
Regulator Requires Tweaked "Side by Side" Comparison For Renewal Offers
The Illinois ICC has issued a second notice order to adopt a host of new retail electric marketing rules, including new rules requiring the advance posting of residential variable rates, including a requirement for retail suppliers to call customers concerning the expiration of a contract.
June 2, 2017
The Illinois ICC has issued a second notice order to adopt a host of new retail electric marketing rules, including new rules requiring the advance posting of residential variable rates, including a separate notice for rate increases above a set threshold.
June 2, 2017
The electricity shopping website electricitycalculator.com, which currently offers residential service in Texas, is guaranteeing customers, "at least 25% savings your first year, or your money back."
June 2, 2017
The Illinois ICC has issued a second notice order to adopt a host of new retail electric marketing rules, including new rules that would subject all in-person sales, including multi-level marketing sales, and sales conducted outside the customer's home (such as at kiosks), to the same requirements…
May 16, 2017
Requiring independent third party verification of all mass market ESCO sales, including mailers and internet sales, is needed as such contracts may include, "long term financial consequences," the Utility Intervention Unit (UIU) of the New York State Department of State’s Division of Consumer…
May 15, 2017
The imprecise language used in proposed revisions to the New York Uniform Business Practices to implement the PSC's finding that switches made pursuant to an opt-out municipal aggregation do not constitute slamming could be interpreted as authorizing municipal aggregators to switch any customer…
May 11, 2017
In addressing customer complaints, the District of Columbia Office of People's Counsel has interpreted the District's regulations as requiring a signature for telephonic retail electric sales, prompting Clearview Electric to file a petition with the D.C. PSC to clarify whether a written signature is…
March 31, 2017
The Pennsylvania Public Utility Commission (PUC) yesterday offered consumer tips on door-to-door sales and marketing activities by agents of competitive electric and natural gas suppliers, reminding consumers of their rights as well as their options when it comes to shopping for and selecting a…
March 31, 2017
Donna Nelson, Chair of the Public Utility Commission of Texas, during yesterday's open meeting expressed concern with various services which have developed, which charge customers a fee for selecting a retail electric provider and product on the customer's behalf, as Nelson worried whether customers…
March 29, 2017
A proposed second notice order from an Illinois ALJ concerning broad changes to the retail electric marketing rules would delete an earlier proposal for a comprehensive mandatory uniform training program, approved by the ICC, for all sales agents
March 29, 2017
A proposed second notice order from an Illinois ALJ revises earlier language concerning the prohibition on the use of a utility's name by a retail supplier to reflect long-standing use of a name in the market.
March 27, 2017
In a proposed second notice order to adopt a host of new retail electric marketing rules, an Illinois ALJ is proposing to drop an earlier proposal that would have required a "side by side" comparison of current and new rates when a customer is provided a renewal offer or notice.
March 27, 2017
An Illinois ALJ has issued a proposed second notice order to adopt a host of new retail electric marketing rules, including new rules requiring the advance posting of variable rates, including a separate notice for rate increases above a set threshold.
March 27, 2017
An Illinois ALJ has issued a proposed second notice order to adopt a host of new retail electric marketing rules, including new rules that would subject all in-person sales, including multi-level marketing sales, and sales conducted outside the customer's home (such as at kiosks), to the same…
March 9, 2017
ESCOs Would Be Prohibited From Acting As Customer Agent For Enrollment, Switch Purposes
March 8, 2017
Would Require ESCOs To Direct Customers To Compare Rate To Utility's Rate On Bill
The New York PSC has issued a proposed set of revisions to the Uniform Business Practices
February 22, 2017
The Connecticut PURA has sought further comment on proposed marketing standards for electricity supply service.
February 22, 2017
The District of Columbia Office of People's Counsel has submitted a petition to the PSC to initiate a rulemaking to modify the utility consumer bills of rights (CBOR)
February 21, 2017
Retail Provider CEO Says System "Broken" Company's Approach Will Emphasis Technology, Data
Start-up Texas retail electric provider Griddy announced that it has launched PowertoConfuse.org, which it called, "an easy-to-understand interactive educational resource."
February 21, 2017
HB 1475 has been filed with the Texas legislature which would make the unauthorized initiation of service with a different retail electric provider a criminal offense
February 14, 2017
Includes Nation's Dominant Retailer
Just Energy has a funnel that, over the next 16 months, will bring the retail supplier into over 700 storefront locations, the company's Chief Sales Officer Morgan Smith told EnergyChoiceMatters.com in an interview.
February 10, 2017
The Public Utility Commission of Texas adopted a final rule which allows retail electric providers to enroll customers via door-to-door sales using a portable electronic device (PED) without the requirement for a TPV or other telephonic verification that is required for other door-to-door sales, but…
February 10, 2017
Just Energy has launched a new sales channel with "retail storefront partners," the company disclosed in reporting earnings
February 3, 2017
Paves Way For Action on POR Advance Notice Of Variable Rates Required
The Delaware PSC has adopted as final new electricity marketing and customer protection rules under Reg. Docket 49.
February 3, 2017
Staff of the Public Utilities Commission of Texas have filed a draft proposal for adoption that would establish rules to allow retail electric providers to use portable electronic devices (PEDs) to enroll customers in door-to-door sales
