April 24, 2025
Seeks Workgroup On New Marketing Disclosures, Prohibited Language
The Maryland Office of People’s Counsel has recommended that the Maryland PSC establish a workgroup to develop regulatory language implementing PUA § 7-315, which requires certain disclosures by retail suppliers, and empowers the PSC to adopt additional disclosures and/or prohibit the use of certain…
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April 15, 2025
Suggests Higher Security Requirements For Suppliers Using Door-to-Door & Telesales Suggests "Advanced Tech" Requirement For Suppliers
In a powerpoint presentation posted in advance of an April 16 working group meeting in the Massachusetts DPU's retail energy review proceeding, NRG Energy has suggested for consideration, among other things, requiring that customers must affirmatively consent at the time of enrollment for…
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April 14, 2025
Staff of the Maryland PSC have proposed recommended mechanisms for retail energy suppliers to comply with various new disclosure and posting requirements under 2024's SB1
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March 27, 2025
The Pennsylvania Public Utility Commission (PUC) today issued a consumer alert warning about a scam involving telephone calls that falsely claim to be from the PUC, using the phone number of the Commission’s Philadelphia office as the caller ID.
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March 4, 2025
Massachusetts Attorney General (AG) Andrea Joy Campbell announced the adoption of consumer protection regulations addressing, among other things, price disclosures and auto-renewals, and it is understood that retail electric suppliers are not exempt from the new regulations
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February 25, 2025
Staff Would Require That Variable Price Customers Must Affirmatively Re-enroll Every Month Regulator's Staff Says Retail Market Needs "Reset" Staff Would Ban Telesales, Door-to-Door Marketing
Massachusetts' retail energy market needs a "reset", Staff of the Massachusetts DPU said in a presentation filed in advance of a workgroup meeting which will kick off a revised review of the retail energy market by the DPU
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February 3, 2025
Executing a directive under SB1, the Maryland PSC has opened a new proceeding to address various language to be used by retail energy suppliers in disclosures, and language which is prohibited in marketing
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January 16, 2025
A retail energy supplier has withdrawn its petition at…
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December 13, 2024
The Retail Energy Advancement League and Green Mountain Energy Company (Plaintiffs) have appealed to the Fourth Circuit U.S. Court of Appeals a federal district court's denial of Plaintiffs' sought preliminary injunction against Maryland's new law SB1
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December 6, 2024
Staff Proposes Price Reporting, SOS Comparison Obligation For Retail Suppliers
Retail electric and natural gas suppliers in…
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December 2, 2024
PUC Encourages Customers To Use PUC Websites As "Benchmark" Against Retail Suppliers' Marketing
The Pennsylvania PUC on Cyber Monday warned customers about "copycat" energy shopping websites that mimic the look and presentation of the PUC's "unbiased" PAPowerSwitch.com
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October 25, 2024
The Pennsylvania House of Representatives has passed…
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July 23, 2024
A Texas REP announced a customer referral contest for Texas customers, held through July 31
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July 16, 2024
Retail electricity suppliers in will need to update their disclosure labels in…
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June 14, 2024
Customers "Overpaying" Under "Big-Brand Energy Company Plans" Names New COO
Gimmicky and confusing electricity plans are resulting in a large number of Texans, "getting screwed" and overpaying for "big-brand energy company plans," says a new campaign from an electricity shopping site
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June 11, 2024
A new retail electricity shopping site announced its launch for the Texas market today
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May 2, 2024
PUC Warns Against Use Of Term "Rate Discount"
The Pennsylvania PUC recently issued a Secretarial Letter to retail energy suppliers providing guidance and reminders on what is expected of suppliers when marketing in general and in…
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April 25, 2024
Urges Retail Suppliers To Use "Good Faith" In Rates For Rollover Customers, Warns About Confidence In Retail Market
During today's Pennsylvania PUC meeting, PUC Vice Chair Kimberly Barrow expressed concern with…
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March 20, 2024
A Public Utilities Commission granted…
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March 11, 2024
The Retail Energy Supply Association ("RESA") filed a motion at the Pennsylvania PUC to hold in abeyance…
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February 26, 2024
Dissent Says New "Bright Line" Standard Created For Inbound Calls
A state Supreme has concluded that…
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February 21, 2024
TXU Energy is sponsoring…
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February 7, 2024
A retail energy regulator proposed to…
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January 30, 2024
Several NRG retail suppliers requested that…
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December 6, 2023
A retail energy regulator has adopted new effective dates for…
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