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Marketing and Sales

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Changes Made In Final Order On New Disclosures, Customer Signatures Required For Entities Representing Customers In Securing A Retail Supplier Contract

Customer Signature Required Before Entity May "Obtain" Pricing Entity's Commission Must Be Disclosed Order Envisions That Entities Would Not Be Able To Comply With New Requirements In Cold Call Sales

The Connecticut PURA formally issued a final decision which, in addition to granting aggregator certificates to several entities in an omnibus fashion, also creates new marketing and disclosure rules for those specific aggregators, including a requirement to obtain a customer's signature on two…

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Update: Regulator Issues Proposed Decision Requiring New Disclosures, Customer Signatures, For An Entity Representing Customers In Securing A Retail Supplier Contract

Customer Signature Required Before Entity May "Obtain" Pricing Entity's Commission Must Be Disclosed Draft Envisions That Entities Would Not Be Able To Comply With New Requirements In Cold Call Sales

The Connecticut PURA formally issue a proposed decision which, in addition to granting aggregator certificates to several entities in an omnibus fashion, would also create new marketing and disclosure rules for those specific aggregators, including a requirement to obtain a customer's signature on…

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Draft Order Would Require (Broadly Defined) Aggregators To Obtain Customer "Signature" Before Obtaining Pricing

Draft Would Create New Disclosures For Aggregators, Including Amount Of "Commission", Require Customer To Sign Two Separate Documents Draft Envisions That Aggregators Would Not Be Able To Comply With New Requirements In Cold Call Sales

Draft Would Mandate Aggregators Obtain Pricing From Multiple Suppliers; Any Entity Presenting Pricing From Only 1 Supplier Is An Agent

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Regulator's Staff Says That Third-Party Websites May Not Enroll Customers Unless They Are An Aggregator Or Designated Supplier Agent (& Receive Training / Monitoring From Supplier)

The Office of Education, Outreach and Enforcement (EOE) of the Connecticut Public Utilities Regulatory Authority’s (Authority) sought clarification regarding suppliers’ use of entities to facilitate customer enrollments, as EOE said that third-party websites may not enroll customers unless such…

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Pennsylvania PUC Warns Retail Suppliers On Marketing, Duty To Inform Customer Of Supplier, Clear Purpose Of Outreach Upon "First" Contact

PUC Cites "Broad" Applicability Of Rules, Cites Robocalls, Ringless Voicemails

The Pennsylvania Public Utility Commission (PUC) issued reminders and guidance to all Electric Generation Suppliers and Natural Gas Suppliers concerning the Marketing and Sales Practices for the Retail Residential Energy Market regulations at 52 Pa. Code Chapter 111 and other related marketing rules.

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Marketing and Sales News (Page 3) | EnergyChoiceMatters.com