Attorney General Warns Customers Of Retail Electric Suppliers As Default Service Rates Spike

With electricity rates set to soar to, "record high prices," this summer, Massachusetts Attorney General Maura Healey today launched a campaign to, "educate customers across the state about the programs available to help them reduce their energy usage and lower their bills."

As part of the education, the AG is again warning customers to beware of competitive retail electric suppliers

"The AG’s Office urges customers to beware of deceptive competitive electric suppliers who may try to take advantage of this summer’s high rates and lure customers in with a promise of cheaper electricity. A report released by the AG’s Office in April 2021 showed that Massachusetts customers who received their electricity from competitive suppliers were charged $426 million more on their bills than if they would have stayed with their utility. The AG’s report also found that these suppliers charge low-income residents and residents in communities of color higher rates for their electricity," the AG's office said