September 2, 2026
Choice State Consumers' Counsel Asks PUC To Open Investigation On Energy "Affordability"
The Ohio Consumers' Counsel has requested that the PUC of Ohio open an investigation, "to address the [energy] affordability crisis."
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Low-Income & Assistance
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August 21, 2026
Massachusetts DPU Approves Boston Opt-Out Aggregation's Low-Income Community Shared Solar Program
The Massachusetts DPU has approved the implementation of a low-income community shared solar (LICSS) program as part of the City of Boston's opt-out municipal electricity aggregation program
August 17, 2026
Texas PUC Staff Propose Cost Allocation To REPs For Low-Income Matching Service, As 5 REP Groups Seek List
Staff of the Texas PUC have proposed the cost allocation to retail electric providers who have opted to receive information under the low-income customer identification service, for the State fiscal year beginning on September 1, 2026 (FY2027).
July 17, 2026
Choice PSC Adopts 7-Day Termination Moratorium
Citing unhealthy air quality and conditions due to Canadian wildfires, and direction from the state that residents should stay indoors with air conditioning in light of such conditions, the Maryland PSC, as an, "emergency action incidental to its supervisory authority to ensure the public interest…
July 17, 2026
New York ESCO Seeks Continued Waiver To Serve APP Customers, Reports Savings
Zone One Energy LLC petitioned the New York PSC for a continued waiver to allow Zone One Energy to continue serving assistance program participant (APP) customers in New York.
July 10, 2026
Pennsylvania Utility Justifies Automatic Enrollment Of CAP-Eligible Customers Onto CAP (Triggering Drop To Default Service)
In response to direction from the Pennsylvania PUC, Duquesne Light has filed justification for its proposed auto-enrollment, into the customer assistance program (CAP), of LIHEAP customers who are eligible for CAP
June 18, 2026
Pennsylvania PUC Chair Seeks Clarity On If Utility Will Obtain "Affirmative Consent" To Transition Currently Shopping, CAP-Eligible Customers To Default Service, Also Concerned That Customers Auto-Enrolled Into CAP May Not Be Aware Of Protections Against Retail Supplier Fees
In a statement concerning the PUC's decision to defer action on a proposal from Duquesne Light to implement the automatic enrollment of certain customers into the Customer Assistance Program (CAP) based on the customer's LIHEAP status, PUC Chair Stephen DeFrank expressed concern with various…
June 1, 2026
Texas Retail Provider Requests Low-Income Customer List For FY2027, Triggering Availability
TXU Energy Retail Company LLC has formally requested from the Texas PUC the provision of the low-income customer identification service for the State fiscal year beginning on September 1, 2026 (FY2027).
May 14, 2026
PUC Denies Price Cap Sought For Service To Low-Income Customers (Load Currently Served By Retail Suppliers), But Also Declines Retail Supplier's Sought Language On Pricing
The PUC of Ohio adopted final language for rule revisions governing the procurement of electricity supply for Percentage of Income Payment Plan (PIPP) customers, implementing Amended Substitute House Bill 96, with PUCO addressing various stakeholders' proposals regarding pricing in the PIPP…
May 4, 2026
Winning Retail Suppliers For Choice Ineligible Load Disclosed
The winning retail suppliers from the annual auctions for supply for Percentage of Income Payment Plan (PIPP) electricity customers at the Ohio electric utilities, for a term of June 1, 2026 to May 31, 2027, have been disclosed
April 29, 2026
PUCO Approves Award Of Certain Non-Shopping Load To Retail Supplier At AES Ohio
The PUC of Ohio has approved the results of an initial procurement for electricity supplies for Percentage of Income Payment Plan (PIPP) electricity customers at Dayton Power & Light (AES Ohio), for a term of June 1, 2026 to May 31, 2027
April 15, 2026
PUC Approves Award Of Certain Non-Shopping Load To Retail Supplier At AEP Ohio
The PUC of Ohio has approved the results of an initial procurement for electricity supplies for Percentage of Income Payment Plan (PIPP) electricity customers at AEP Ohio, for a term of June 1, 2026 to May 31, 2027
April 14, 2026
PUC Approves Award Of Certain Non-Shopping Load To Retail Supplier
The PUC of Ohio has approved the results of an initial procurement for electricity supplies for Percentage of Income Payment Plan (PIPP) electricity customers at Duke Energy Ohio, for a term of June 1, 2026 to May 31, 2027
April 13, 2026
PSC In State Where Retail Suppliers Bill Customers Orders Suspension Of Disconnections, Late Fees To Customers Who Are TSA Employees
The Georgia PSC issued an order adopting a moratorium on shut offs, and waiver of late fees, for Transportation Safety [sic] Administration (TSA) employees
April 1, 2026
Supplemental PIPP RFP Awards 100% Of PIPP Load
A supplemental Request for Proposals process to procure electric supplies for Percentage of Income Payment Plan (PIPP) customers at the FirstEnergy Ohio utilities, for a term of June 1, 2026 to May 31, 2027, awarded 100% of the PIPP load
March 31, 2026
AG Says 50% Of Residential Customer Losses Under Retail Choice Are From Retail Suppliers Charging Only 10-30% More Than SOS; AG Says Eliminating Egregious Bad Actors Won't Solve Problem
Eliminating "bad actor" retail electric suppliers from the market, who charge the highest rates above default service, won't materially reduce the consumer loss under retail choice, the Office of Massachusetts Attorney General Andrea Joy Campbell (AGO) alleged in a new report comparing residential…
March 18, 2026
RFP For Retail Suppliers To Serve PIPP Customers Fails To Receive Any Qualifying Bids
A Request for Proposals process to procure electric supplies for Percentage of Income Payment Plan (PIPP) customers at the FirstEnergy Ohio utilities, for a term of June 1, 2026 to May 31, 2027, failed to attract any conforming bids
February 19, 2026
Pa. PUC Denies Rehearing Of Prior Decision Regarding Proposal To Require Utility To Send Letters To Choice Customers About How To Compare Rates
The Pennsylvania PUC denied rehearing, sought by consumer advocates, of the PUC's recent order in which the PUC declined to require that Columbia Gas of Pennsylvania send letters to low-income customers who are served by a competitive retail supplier at a price which exceeds the default service rate…
February 12, 2026
Retail Supplier Returning Certain Customers To Default Service
New Wave Energy, LLC has returned its assistance program participant (APP) customers in New York to default service
February 11, 2026
Choice State Energy Regulator Says Emergency Measures For Rate Relief "Unsustainable"
The Massachusetts DPU sent a letter to all of the state's investor-owned electric and natural gas utilities warning that emergency actions to provide rate relief to customers, such as taken this winter and last winter, are, "unsustainable".
January 26, 2026
Choice Utilities Propose Providing 10-25% Discount On Total Winter Bills
Several Massachusetts utilities have proposed providing a 10-25% discount on residential winter bills, responding to a directive from Gov. Maura Healey
January 15, 2026
Choice PSC Opens Investigation Of Affordability, Invites Proposals For Greater Consumer Protections
The District of Columbia PSC has opened an investigation into energy affordability, and, among other things, invited proposals for greater consumer protections
January 6, 2026
ENGIE Announces Illinois Community Solar Installations
ENGIE North America announced that it is bringing two new community solar farms online in Knox County, Illinois
January 6, 2026
Price Cap Sought For Service To Low-Income Customers, Load Currently Served By Retail Suppliers
In comments in a PUC of Ohio rulemaking, the Ohio Consumers' Counsel recommended that the Standard Service Offer rate be used as a price cap for electric service to Percentage of Income Payment Plan (PIPP) customers
December 4, 2025
PUC Issues Proposed Rules On Supply Auctions For Assistance Customers, With Bidders Limited To Retail Suppliers
The PUC of Ohio has issued proposed rules governing the procurement of electricity supply for Percentage of Income Payment Plan (PIPP) customers, implementing Amended Substitute House Bill 96