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July 22, 2021
Draft Order Addresses Full Resumption Of In-Person Sales
An Illinois Commerce Commission ALJ has issued a proposed order which would allow for the full resumption of all forms of in-person marketing by retail energy suppliers, and which would deny ICC Staff's proposal that retail energy sales agents must be vaccinated
July 15, 2021
The Pennsylvania PUC has issued a written order lifting the moratorium on door-to-door, public event, and in-person sales and marketing activities by retail energy suppliers
July 15, 2021
The Pennsylvania PUC has issued a written order lifting the moratorium on door-to-door, public event, and in-person sales and marketing activities by retail energy suppliers
July 8, 2021
Staff: Not Prepared To Allow Unvaccinated Agents Go Door-To-Door
In reply comments, Staff of the Illinois Commerce Commission said that Staff was "surprise[d]" that retail energy suppliers are opposing a vaccination requirement for sales agents as part of the complete end to current moratorium on in-person sales
June 29, 2021
Raises HIPAA Compliance Issues
Energy Harbor LLC opposed a proposal from Staff of the Illinois Commerce Commission that would allow all forms of in-person marketing to resume, but with the condition that all sales agents be fully vaccinated against the COVID-19 virus
June 22, 2021
In comments to the Pennsylvania PUC concerning the consideration of ending the current COVID-related prohibition on residential door-to-door retail energy sales, PPL Electric Utilities Corporation (PPL Electric) said that the PUC should, "strongly consider bolstering the Commission’s regulations on…
June 21, 2021
Retail energy suppliers said in comments to the Pennsylvania PUC that the PUC should adopt an "immediate and complete" termination of the PUC's current in-person sales restrictions
June 14, 2021
Staff of the Illinois Commerce Commission have filed a motion requesting that the Commission issue an order allowing all forms of in-person retail energy marketing to resume, including to residential customers, subject to several conditions, including a requirement that all sales agents be fully…
June 8, 2021
The Massachusetts DPU has rescinded its prior "request" that retail energy suppliers and marketers cease door-to-door marketing
June 8, 2021
Direct Energy is now offering Texas residential electric customers $320 in Amazon gift cards for enrolling and maintaining service on three of what it said were its most popular electricity plans: Free Power Weekends 24 Plus, Twelve Hour Power 24 Plus (free nights), and Live Brighter 24 Plus.
May 21, 2021
The Connecticut Public Utilities Regulatory Authority issued further guidance to Vistra Corp. (Vistra or Company) finding that Vistra's specific virtual training process of sales agents meets the face to face requirements of virtual training adopted by PURA under the Electric Supplier Marketing…
May 21, 2021
In response to a motion for clarification from Vistra Corp., the Connecticut PURA adopted a single change to the third-party verification (TPV) script that retail suppliers must use under PURA's Marketing Standards, but denied other sought changes
May 21, 2021
The Connecticut PURA has issued a clarification concerning when retail electric suppliers are required to use new electric distribution company standard service rates in marketing to customers.
May 12, 2021
The Colorado Office of Consumer Counsel (OCC) said in a news release that, "As natural gas charges from February’s extreme weather event continue to impact residents and businesses alike, the Colorado Office of Consumer Counsel (OCC) is advising small businesses, multi-dwelling residential, and…
May 6, 2021
Seeks Comment On Need For Additional Monitoring, Oversight
April 15, 2021
The Illinois Commerce Commission has granted, on a generic basis, all retail electric and natural gas suppliers the ability to resume, "in-person [marketing] appointments with non-residential customers," as well as the ability to resume in-store marketing with their retail partners.
April 13, 2021
Vistra Corp. requested from the Connecticut PURA clarification regarding disclosure of the electric distribution companies’ ('EDCs') current charges when advertising or disclosing the price of electricity as required pursuant to Connecticut General Statutes section 16-245o(h)(3)(i).
April 5, 2021
Greg Dudkin, president of PPL Electric Utilities (PPL), had an op-ed published in the Allentown Morning Call in which he said, "We need restrictions around introductory, promotion and teaser rates," from competitive retail electric suppliers
March 30, 2021
Agway Energy Services, LLC, a wholly-owned subsidiary of Suburban Propane, LP, announced the continuation of its partnership with the Pittsburgh Penguins, and will also produce a limited edition bobblehead of the team's mascot, Iceburgh.
March 30, 2021
The Retail Energy Supply Association petitioned the Pennsylvania PUC for a partial rescission of the Commission’s March 16, 2020 Emergency Order which generally prohibits in-person marketing (subject to exceptions later adopted by the PUC)
March 16, 2021
Offers Guidance On Timing Of Notice
In response to an inquiry from a retail supplier, the Connecticut PURA's Office of Education, Outreach, and Enforcement (EOE) said that a required form ("Form 4") that suppliers must send notifying customers of a rate increase of at least 25% applies to all residential contracts, not just variable…
March 11, 2021
At the direction of the Illinois Commerce Commission, ICC Staff have filed a motion to allow all retail electric and natural gas suppliers to conduct both in-store solicitations and appointment-based non-residential customer solicitations
February 19, 2021
RPA Energy, Inc. d/b/a Green Choice Energy (RPA Energy) petitioned the Public Utilities Commission of Ohio for waivers of certain rules governing the third-party verification (TPV) process for new customers enrolled through sales channels requiring TPV. The requested waivers will enable RPA Energy…
February 18, 2021
Denies Petition From Another Supplier For Appointment Marketing
The Illinois Commerce Commission today voted to grant petitions from Just Energy to resume in-person marketing of both electricity and natural gas at storefronts and similar retail establishments, subject to conditions
February 16, 2021
Pulse Power, a retail electricity provider in Texas, announced on the morning of Feb. 15 that it is giving its customers an incentive to conserve electricity to help the marketplace this week.
