March 22, 2024
Regulator Opens Investigation Of Company To Determine If Supplier Or Aggregation Services Provided Without License
A retail energy regulator has opened an investigation of…
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Docket 14-07-20RE01
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June 28, 2023
Changes Made In Final Order On New Disclosures, Customer Signatures Required For Entities Representing Customers In Securing A Retail Supplier Contract
The Connecticut PURA formally issued a final decision which, in addition to granting aggregator certificates to several entities in an omnibus fashion, also creates new marketing and disclosure rules for those specific aggregators, including a requirement to obtain a customer's signature on two…
June 14, 2023
Update: Regulator Issues Proposed Decision Requiring New Disclosures, Customer Signatures, For An Entity Representing Customers In Securing A Retail Supplier Contract
The Connecticut PURA formally issue a proposed decision which, in addition to granting aggregator certificates to several entities in an omnibus fashion, would also create new marketing and disclosure rules for those specific aggregators, including a requirement to obtain a customer's signature on…
June 13, 2023
For 25 Years, The Term "Aggregator" Meant Pooling Customers. A Footnote In a Motion Ruling Changed That
The Connecticut PURA's March 30 motion ruling concerning what entities are considered electric aggregators is contrary to 25 years of precedent and prior explicit pronouncements, which PURA did not acknowledge in such ruling.
June 12, 2023
Draft Order Would Require (Broadly Defined) Aggregators To Obtain Customer "Signature" Before Obtaining Pricing
Draft Would Mandate Aggregators Obtain Pricing From Multiple Suppliers; Any Entity Presenting Pricing From Only 1 Supplier Is An Agent
April 17, 2023
Regulator Grants Aggregators Time To Comply With Recent Enrollment Ruling
The Connecticut PURA has granted a Staff request to provide electric aggregators with more time to comply with a recent ruling from PURA concerning which entities may enroll customers in Connecticut (known as the Motion No. 16 Ruling)
April 12, 2023
Staff Requests Regulator Provide 30 Days For Aggregators To File Registrations, In Wake Of Enrollment Authorization Ruling
The Office of Education, Outreach and Enforcement (EOE) of the Connecticut PURA filed a motion asking that PURA allow electric aggregators thirty (30) days, from the date the PURA rules on EOE's new instant motion, to have filed their applications for aggregator certificates and comply with PURA's…
April 11, 2023
Enforcement Staff Concerned Retail Suppliers "Appear" To Be Providing Incorrect Information To Brokers On Enrollment, Agent Rules
The Office of Education, Outreach, and Enforcement (EOE) of the Connecticut PURA issued a further notice to electric suppliers concerning a recent clarification on the entities permitted to enroll customers, as EOE alleged, "EOE has received several communications from entities describing themselves…
March 31, 2023
Enforcement Staff Tells Retail Suppliers That All Marketing Practices Should Be Brought Into Compliance "Immediately" In Light Of Recent Ruling On Entities Not Permitted To Enroll Customers
The Office of Education, Outreach, and Enforcement (EOE) of the Connecticut PURA issued direction to all retail suppliers and aggregators that suppliers and aggregators should "immediately" bring their marketing into compliance with PURA's March 30 ruling which held that only entities licensed as…
March 30, 2023
Regulator Says Only Supplier Agents Or Registered Aggregators Can Enroll Customers
Aggregators May Not Be Compensated By Suppliers; Any Entity Receiving Compensation From Supplier May Only Enroll Customers When Acting As Supplier's Legal Agent, And Thus Must Be Trained, Monitored By Supplier
March 27, 2023
Retail Supplier Serving Customers Exiting State's Electric Market
Wattifi Inc. has provided notice of its intent to exit the Connecticut electricity market effective as of the final customer meter read date(s) in April 2023.
February 23, 2023
Regulator Seeks More Public Comment Before Clarifying Whether All Brokers Are Agents Of Suppliers (& Subject To Supplier Training, Other Regs)
The Connecticut PURA has sought further comment from its Office of Education, Outreach, and Enforcement (EOE) and the public concerning EOE's request for clarification that any entity, which is not licensed as an aggregator or supplier, and which enrolls a customer, is an agent of a supplier and…
January 31, 2023
Retail Supplier Says Recent Motion From Regulator's Staff On Permissibility Of Non-Supplier Agents Enrolling Customers Needs Clarification
Constellation NewEnergy, Inc. has filed comments with the Connecticut PURA stating that certain statements made in a recent motion from PURA's Office of Education, Outreach and Enforcement (EOE), concerning what entities may permissibly enroll customers, may require additional clarification.
January 26, 2023
Regulator's Staff Says That Third-Party Websites May Not Enroll Customers Unless They Are An Aggregator Or Designated Supplier Agent (& Receive Training / Monitoring From Supplier)
The Office of Education, Outreach and Enforcement (EOE) of the Connecticut Public Utilities Regulatory Authority’s (Authority) sought clarification regarding suppliers’ use of entities to facilitate customer enrollments, as EOE said that third-party websites may not enroll customers unless such…
November 24, 2021
Regulator Directs Retail Supplier To Provide Refunds To Certain Customers, Drop All Customers In State To Default Service
The Connecticut Public Utilities Regulatory Authority (Authority or PURA) issued a final order in which PURA, "finds that Liberty Power Holdings, LLC (Liberty or Company) failed to comply with Conn. Gen. Stat. §§ 16-245(c), 16-245s, 16-245o, and the marketing standards developed by the Authority in…
June 11, 2021
Retail Supplier To Drop Customers To Default Service, Exit State's Market Under Settlement With Regulator's Staff
Residents Energy, LLC would return its Connecticut electricity customers to default service and exit the Connecticut market for a period of three years under a settlement agreement with the Office of Education, Outreach, and Enforcement ('EOE') of the Connecticut Public Utilities Regulatory…
May 28, 2021
Update: Identity Of Book Being Acquired By Spark Energy Brand Revealed
Regulator's Staff Says That Variable Rate Contracts Cannot Be Assigned Under Statute
Starion Energy, Inc. and Major Energy Electric Services, LLC, a brand of Spark Energy, have filed a notice with the Connecticut PURA for the assignment of more than 18,000 Starion Energy electricity customers to Major Energy (as the customer count was stated in a PURA Staff filing)
May 21, 2021
Retail Energy Regulator Rules On Whether Proposed Virtual Training Of Sales Agents Meets Adopted Requirements
The Connecticut Public Utilities Regulatory Authority issued further guidance to Vistra Corp. (Vistra or Company) finding that Vistra's specific virtual training process of sales agents meets the face to face requirements of virtual training adopted by PURA under the Electric Supplier Marketing…
May 21, 2021
Retail Energy Regulator Approves One Change In TPV Script, Denies Other Sought Changes
In response to a motion for clarification from Vistra Corp., the Connecticut PURA adopted a single change to the third-party verification (TPV) script that retail suppliers must use under PURA's Marketing Standards, but denied other sought changes
May 21, 2021
Regulator Clarifies When Retail Suppliers Must Use New Default Service Rates In Marketing
The Connecticut PURA has issued a clarification concerning when retail electric suppliers are required to use new electric distribution company standard service rates in marketing to customers.
March 16, 2021
Notice of Violation Would Require Retail Supplier To Drop Customers To Default Service, Impose $1.5 Million Fine
The Connecticut Public Utilities Regulatory Authority (Authority or PURA) issued a Notice of Violation and Assessment of Civil Penalty (NOV) against Residents Energy, LLC (Residents or Company), in which the Authority seeks to fine Residents in the amount of one million five hundred thousand dollars…
November 6, 2020
Retail Supplier Seeks Clarification Of New Marketing Standards
Vistra Corp. requested from the Connecticut PURA clarification regarding the communication of newly approved electric distribution company standard service rates to customers pursuant to the Public Utilities Regulatory Authority's ("Authority") Connecticut Electric Supplier Marketing Standards…
February 18, 2020
Regulator Reschedules Hearing On Proposed New Retail Supplier Marketing Rules, Draft Order
The Connecticut PURA has rescheduled the hearing on its previously reported proposed decision concerning new retail electric supplier marketing rules in Docket 14-07-20RE01
January 22, 2020
Regulator To Hold Hearing On Proposed New Retail Supplier Marketing Rules, Draft Order
The Connecticut PURA will hold a hearing on its previously reported proposed decision concerning new retail electric supplier marketing rules in Docket 14-07-20RE01
December 3, 2019
Retail Suppliers Ask Regulator To Act On Long-Pending Proposed Marketing Rules, OCC Seeks Refresh
The Retail Energy Supply Association recently requested that the Connecticut Public Utilities Regulatory Authority take further action in a pending proceeding which had been opened to address implementation of marketing standards and sales practices by electric suppliers (Docket 14-07-20RE01)