December 7, 2017
State Opens New Rulemaking On Retail Marketing, Sales Rules
The Illinois Commerce Commission has opened a new rulemaking proceeding to address the service obligations, sales and marketing practices of Alternative Gas Suppliers
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September 28, 2016
Regulator Moves To Implement Uniform Training For Retail Supplier Agents
The Illinois Commerce Commission's first notice order concerning retail electric supplier marketing rules would require that supplier agents complete a uniform training regimen that is to be developed by stakeholders.
September 28, 2016
Regulator Moves To Require "Side By Side" Comparison of Rates Under Current Contract, Renewal Offer
As part of its first notice order concerning retail electric supplier marketing rules, the Illinois Commerce Commission is proposing to require a "side by side" comparison of current and new rates when a customer is provided a renewal offer or notice.
September 26, 2016
Update: Here Are The Variable Rate Disclosure Requirements Proposed In Illinois, Including Separate "Written" Notice for Increases Greater Than 20%
EnergyChoiceMatters.com was first to report last week that the Illinois Commerce Commission is proposing in a first notice order that retail electric suppliers notify customers, via a separate notice, of an increase in a variable rate that is in excess of 20%. The written first notice is now…
September 26, 2016
Illinois WON'T Require Retail Suppliers To Post Offers On PlugIn Illinois, Under First Notice Order (Erroneous Reports Say Otherwise)
There are several reports that the Illinois Commerce Commission, under its first notice order concerning retail electric supplier marketing rules, is proposing to require that retail electric suppliers post their residential offers on the ICC’s PlugInIllinois.org website
September 26, 2016
Regulator Moves To Prohibit Retail Suppliers' Use of Utility Logo, Name (Prohibition Applies To Affiliates Too)
In a first notice order concerning retail electric supplier marketing rules, the Illinois Commerce Commission is proposing to prohibit the use of utility logos and names by retail electric suppliers, including utility affiliates
September 26, 2016
Regulator Moves To Apply Same Customer Protections To MLM Sales As Required For Door-to-Door Sales
The Illinois Commerce Commission's first notice order concerning retail electric supplier marketing rules would apply the same set of rules to all in-person sales, including door-to-door sales, multi-level marketing sales, and sales conducted outside the customer's home (such as at kiosks).
September 23, 2016
Regulator Moves To Formally Adopt Rules Requiring Retail Suppliers To Notify Customers of Rate Changes Greater Than 20%
Regulator Would Adopt "Many" Of Consumer Advocates' Suggestions
The Illinois Commerce Commission voted to adopt a first notice concerning retail electric supplier marketing rules that would require retail electric suppliers to notify customers of rate changes in excess of 20%
July 13, 2012
Illinois Adopts New Rules for Internet Enrollments
The Illinois Commerce Commission has adopted as final new rules for internet enrollments for retail electric service.
November 23, 2011
Proposed Illinois Rules Prevent Use of Gas Utility Name by Electric Supplier, Allow Customers to Avoid Termination Fees
The Illinois Commerce Commission approved the start of a second notice period for proposed electric customer protection rules, which, among other things, would newly prevent retail suppliers from using the name of an Illinois natural gas utility (09-0592).
July 8, 2011
Illinois First Notice Order Includes Termination Fee Cap, Waiver Period
Early termination fees for electric service would be limited to $50, and shall be waived for cancellations within 10 days of the first bill, under a new First Notice Order concerning electric customer protections in Illinois (Docket 09-0592).
December 15, 2010
BlueStar Seeks Action on Outstanding Rescission Period Complaint
BlueStar Energy Services, Inc. has petitioned the Illinois Commerce Commission to rule on several pending motions in its complaint against Ameren concerning the rescission period.