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August 4, 2025
The Massachusetts DPU has suspended the working groups under its retail energy market reset proceeding, as the DPU said that, "Absent legislative reform, the Commonwealth’s residents will remain exposed to teaser rates, deceptive and high-pressure sales tactics, and vague and excessive greenwashing…
July 29, 2025
Two Massachusetts DPU hearing officers rejected a request from the Retail Energy Advancement League (REAL) and the Retail Energy Supply Association (RESA) for an extension of the deadline for the submission of proposals in response to DPU Staff's latest proposal for a retail electric market reset
June 11, 2025
Staff of the Massachusetts DPU have developed a revised proposal which would require that all retail electric enrollments must occur through the Energy Switch MA website.
May 14, 2025
Staff of the Massachusetts DPU has shared further details concerning certain aspects of Staff's proposed new customer protections governing auto-renewals
May 8, 2025
Staff of the Massachusetts DPU recently presented a revised proposal to protect retail energy customers under contract renewals
April 24, 2025
Two hearing examiners of the Massachusetts DPU have released a schedule for working sub-groups to address a DPU Staff proposal to mandate that all retail energy enrollments occur through the state's Energy Switch MA website
April 15, 2025
In a powerpoint presentation posted in advance of an April 16 working group meeting in the Massachusetts DPU's retail energy review proceeding, NRG Energy has suggested for consideration, among other things, requiring that customers must affirmatively consent at the time of enrollment for…
April 2, 2025
Two Massachusetts DPU Hearing Officers have issued a memo identifying the stakeholders wishing to present at an upcoming working group meeting in the DPU's newly revived review of the retail energy market
March 14, 2025
The Massachusetts DPU scheduled for April 16, 2025 a further workgroup meeting in the DPU's recently restarted retail energy market review proceeding, in which, as previously reported, DPU Staff has called for a market "reset"
February 25, 2025
Massachusetts' retail energy market needs a "reset", Staff of the Massachusetts DPU said in a presentation filed in advance of a workgroup meeting which will kick off a revised review of the retail energy market by the DPU
February 6, 2025
Default Service Rates On Supplier Disclosure Summary
May 19, 2021
Proposes Limitation On Low-Income Customer Products
Staff of the Massachusetts DPU as well as a group of competitive suppliers have filed straw proposals addressing various Tier II issues in the DPU's ongoing review of the retail energy markets (Docket 19-07)
March 17, 2021
A Massachusetts DPU hearing officer issued directives to retail energy suppliers and DPU Staff to develop straw proposals regarding various Tier Two initiatives in the DPU's ongoing retail energy markets investigation (DPU 19-07)
December 18, 2020
A Massachusetts DPU hearing officer issued an email to retail suppliers concerning the display of the the minimum percentage of renewable energy resources that electric supply products must include, given the implementation of the new Clean Energy Standard for Clean Existing Generation Units…
November 20, 2020
A Massachusetts DPU hearing officer has sought comment on several DPU Staff and stakeholder proposals regarding the DPU's ongoing investigation into retail energy marketing issues (Docket 19-07)
October 27, 2020
Revised rules governing the Massachusetts DPU's Energy Switch MA electricity shopping website will take effect on November 3, 2020, a hearing examiner notified stakeholders
July 20, 2020
The Massachusetts electric and natural gas utilities have reported "incremental" supply costs paid by low-income customers on competitive supply versus basic service, as well as the impact on the Residential Assistance Adjustment Factors (RAAF)
July 20, 2020
Further Stakeholder Meeting Set
Two Massachusetts DPU hearing officers have issued a memo concerning various implementation issues regarding the DPU's May 22 order on retail energy marketing and related provisions (Docket 19-07)
June 18, 2020
Staff of the Massachusetts DPU conducted a stakeholder meeting addressing questions concerning implementation of the DPU's May 22 order on retail energy marketing and related provisions (Docket 19-07)
June 17, 2020
As part of its new proceeding (story here) examining the impact of the competitive retail electric and gas markets on low-income customers and ratepayer subsidies, the Massachusetts DPU has issued information requests to the electric and natural gas distribution companies directing the utilities the…
June 11, 2020
Regulator To Issue Discovery Requests
The Massachusetts DPU has issued an order to expand the scope of its ongoing review of the competitive retail electricity and natural gas markets (D.P.U. 19-07) to include an inquiry into the effect of the electric and gas competitive supply markets on low-income ratepayer assistance programs.
May 26, 2020
May Link Potential Requirement For Recording Entirety Of Door-to-Door Marketing To Supplier's Election To Use "Enhanced" TPV (Interactive Discussion)
March 5, 2020
Arcadia, Inc., whose various services include a retail energy concierge (broker) service, said in comments to the Massachusetts DPU that, "the best path forward for Massachusetts consumers and the Department would be to prohibit competitive suppliers from offering supply rates above the SOS rate."
February 6, 2020
Proposal Would Bar Use Of Terms 'Action Requested', 'Urgent Notice About Your Utility Bill/Account' In Marketing
November 7, 2019
More Details Provided On Transitioning TPV Process To An "Interactive Discussion", Requiring Customer To Recite Price & Other Info, Rather Than Just Answering 'Yes'
