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Texas PUC Staff Recommend Dismissal Of Customer Complaint Against REP, Which Alleges Misrepresentation By CSR During Prior Enrollment After Later Sought Switch To New Customer Plan Was Initially Denied, Due To Terms Of Service Provision Stating Agents Do Not Have Binding Authority To Modify The Contract

In a statement of position, Staff of the Texas PUC have recommended dismissal of a formal customer complaint against Reliant Energy Retail Services, LLC ("Reliant") in which the complainant alleges, among other things, misrepresentation due to the alleged statement by a Reliant customer service…

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Texas Retail Provider Reports Change In Upstream Ownership

The three entities Lancium REP I, LLC; Lancium REP II, LLC; and Lancium QSE I, LLC, all of which hold Option 2 retail electric provider certificates in Texas, reported that their parent, Lancium, LLC, recently closed on a transaction which changes the persons or entities having a minimum 10%…

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