TriEagle Energy Could Pay Texas Customers Up to $1/kWh for Reductions Under New Demand Response Program

TriEagle Energy has launched a voluntary peak-time rebate program in Texas which could pay customers up to $1/kWh in response to curtailments during called events.

Similar to formally announced offerings from other REPs, and additional plans likely in the works, the TriEagle Energy peak-time rebate allows the company to avoid balancing purchases at high ERCOT spot prices by incentivizing customers to reduce load.

TriEagle will pay Texas customers a volumetric credit per kWh, with no cap on customer earnings, for reductions versus the customer's baseline. The credit will likely vary based on weather forecasts and grid conditions; however, TriEagle CMO Rob Cantrell told Matters that the company is initially planning on a credit of about 50¢/kWh.

That credit could increase to $1/kWh if conditions warrant, Cantrell said.

As a peak-time rebate program, there is no penalty to the customer if they do not reduce load. Customers will receive multiple notices of called events (text, email, etc.), starting about a day before the event, and then typically the morning of the event, and then another reminder shortly before the reduction is needed. Customers will need to opt-in, in response to the notice, in order to receive the credit.

TriEagle's peak-time rebate program, called Primetime Demand Response, is being rolled out along with new detailed daily and weekly reports containing smart meter usage data provided by TriEagle to customers via email and on their mobile devices.