Pennsylvania Directs Retail Suppliers to Report Fixed/Variable Breakdown of Customer Base

The Pennsylvania PUC has directed that all retail electric suppliers shall respond to a survey in which suppliers shall provide their customer count broken out by fixed rate customers and variable rate customers.

"In recent months, the Commission has received numerous customer complaints regarding price spikes associated with variable rate offerings. In order to monitor the proper functioning of the competitive retail electric market, and to address concerns raised by customers regarding variable rate offerings, all EGSs serving customer accounts in Pennsylvania, that are not licensed brokers or marketers are asked to provide the information requested in the attached survey," the PUC said.

The survey seeks information including, by month, the total number of customers served, the number on a variable rate, the number on a fixed rate, and the "vintages" of such customers (e.g. how many on each rate type were newly put on such rate in each month and how many left each rate type each month)