Regulator Opens Proceeding to Develop Standard Electric Supplier Residential Contract

The Connecticut PURA has opened Docket 14-07-17 for an investigation into the development of a standard electric supplier residential contract

Public Act 14-75 requires the PURA to initiate a docket to develop a standard summary form of the material terms and conditions of the contract for electric generation services signed by a residential customer.

Such form shall include, but not be limited to, the following:

(1) A description of the rate the customer will be paying;

(2) whether such rate is a fixed or variable rate;

(3) the term and expiration date of such rate;

(4) whether the contract will automatically renew;

(5) a notice describing the customer's right to cancel the service, as provided in this section;

(6) information on air emissions and resource mix of generation facilities operated by and under long-term contract to the electric supplier;

(7) the trade name of the electric supplier;

(8) the toll-free telephone number for customer service of the electric supplier;

(9) the Internet web site of the electric supplier; and

(10) the toll-free telephone number for customer complaints of the Authority.