Ohio Grants Retail Supplier Waiver of TPV Requirement for In-Dwelling Tablet Sales

The Public Utilities Commission of Ohio has granted IGS Energy a waiver of the third party verification requirements contained in Ohio Adm. 4901:1-29-06(D)(6)(b) and 4901:1-21-06(D)(1)(h) for in-dwelling sales conducted in accordance with a tablet-reliant process described by IGS Energy.

The waiver was premised on the specific sales process outlined by IGS Energy, which was more fully described in our prior story (click here)

In brief, an IGS employee Home Energy Consultant enrolls the customer through the Home Energy Consultant's tablet computer, with the customer's electronic signature.

In granting the waivers, PUCO held that IGS Energy's in-dwelling tablet sales process must meet the internet enrollment provisions of Ohio Adm. Code 4901:1-21-06(D)(3) and 4901:l-29-06(F), with the additional provision that IGS shall send an electronic copy of the terms and conditions to the customer's email address. If the customer does not provide an email address or refuses an electronic copy, a third-party verification of the enrollment shall be required, PUCO said.