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HomeSeptember 2, 2015

Citing Complaints From Customers Switching Retail Electric Suppliers, Connecticut To Review Net Metering Banking Rules

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The Connecticut PURA has assigned Docket 15-09-03 for an investigation into net metering kWh banking, particularly when a customer switches their retail electric supplier

In a memo to open the docket, PURA Staff stated, "The Authority has been experiencing an increase in the number of complaints from EDC customers regarding Class I net metering. Specifically, customers have contacted the Authority expressing concern over paid credits for banked kWhs when they switch electric suppliers."

"This policy was established in 2008 and given the number of consumer complaints received by the Authority concerning credit accruals and the amounts paid, it may be timely to review the current policy. This is to request that a docket be established for the purpose of reviewing the net metering credit banking policy, including when and how generated kWhs are accrued, banked, used, priced and reimbursed, particularly when customers move from supplier to supplier," Staff said

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Citing Complaints From Customers Switching Retail Electric Suppliers, Connecticut To Review Net Metering Banking Rules | EnergyChoiceMatters.com