Retail Supplier Offers Compatibility with Amazon Alexa Voice Service

Just Energy customers in Texas can now access their account and other services through Amazon's Alexa voice service capable devices, as Just Energy stated that it is the first energy retailer to offer such capability

The functionality is available with Amazon Echo, Echo Dot and Tap family of devices.

The Echo, a cylindrical speaker that connects to the 'Alexa' voice assistant service, enables users to:

• hear their bill details

• switch between accounts

• ask for an energy fact or energy advice

• ask for Customer Service contact information

Echo's voice functionality also allows Just Energy's ecobee3 smart thermostat customers to interact with their services and control their home energy environment without lifting a finger. Users can ask Alexa to perform tasks such as dim the lights in a room, or decrease/increase the temperature of your thermostat, with immediate response.

Just Energy customers can set up and manage their Echo through the free Alexa App on Fire OS, Android, iOS, and desktop browser. Once the Amazon Echo device is setup and connected using the Alexa App, customers may enable the Just Energy 'skill' and log into their account.